COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Ibis Kuala Lumpur City Centre Hotel

Photo gallery for Ibis Kuala Lumpur City Centre Hotel

Featured image
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
View from Room
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Ibis Kuala Lumpur City Centre Hotel

Ibis Kuala Lumpur City Centre Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
32 Jalan Yap Kwan Seng, Golden Triangle, Kuala Lumpur, 50450

Explore the area

  • Popular LocationPetronas Twin Towers11 min walk
  • Popular LocationKLCC Park13 min walk
  • Popular LocationSuria KLCC Shopping Centre15 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)55 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 24 Jul. 2020 - 1 Sep. 2021.

About this area

Kuala Lumpur

In the city centre, Ibis Kuala Lumpur City Centre Hotel is in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, an area with good shopping. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and travellers looking to shop may want to visit Suria KLCC Shopping Centre and Pavilion Kuala Lumpur. Berjaya Times Square and Perdana Botanical Gardens are not to be missed. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.

What's nearby

  • Petronas Twin Towers - 11 min walk
  • KLCC Park - 13 min walk
  • Suria KLCC Shopping Centre - 15 min walk
  • Kuala Lumpur Convention Centre - 17 min walk
  • Royal Thai Embassy - 18 min walk

Getting around

  • Kuala Lumpur Titiwangsa Station - 3 min drive
  • Ampang Park Station - 10 min walk
  • Kuala Lumpur International Airport (KUL) - 55 min drive

Restaurants

  • Kampung Kitchen — 1 min walk
  • Sky Bar — 1 min walk
  • Tatto - 3 min walk
  • Restoran stadium Negara - 3 min walk
  • Sassorosso - 4 min walk

About this property

Ibis Kuala Lumpur City Centre Hotel

4-star Kuala Lumpur hotel in Kuala Lumpur City Centre, near Petronas Twin Towers
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 684 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include rainfall showerheads and coffee makers.
Ibis Kuala Lumpur City Centre Hotel offers 684 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Asiaspa has 6 treatment rooms, including rooms for couples. Services include massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 30 for adults and MYR 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Conference centre
  • Meeting rooms 7

Outdoors

  • Pool sunloungers

Spa

  • 6 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 24 July 2020 to 1 September 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MYR 100.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 30 for adults and MYR 15 for children (approximately)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Ibis Kuala Lumpur City Centre
Ibis Kuala Lumpur City Centre
Ibis Kuala Lumpur City Centre Hotel Hotel
Ibis Kuala Lumpur City Centre Hotel Kuala Lumpur
Ibis Kuala Lumpur City Centre Hotel Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 249 out of 492 reviews
5 - Excellent 51%
Rating 4 - Good. 173 out of 492 reviews
4 - Good 35%
Rating 3 - Okay. 43 out of 492 reviews
3 - Okay 9%
Rating 2 - Poor. 19 out of 492 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 492 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was so clean and tidy. the views were amazing. The restaurant served nice food, and really enjoyed the top floor spa and bar
Stayed 7 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean place
neat&clean place, strategic location, friendly and helpfull staff
Stayed 1 night in Jul 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff especially the manager, Faizal who arranged from Grab when there was a miscommunication about their shuttle schedule. Aircon in the room wasn’t that cold. Was sweating at night so that was rather uncomfortable. Slamming of doors or dragging of furnitures from the room above / nearby can be clearly heard hence not so good for light sleepers.
Stayed 2 nights in Mar 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. I would definitely stay here again. It would have been better if the room had some drawers to put clothes instead of having to go into the suitcase every time you need something.
Stayed 4 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020