The Gardens – A St. Giles Hotel & Residences

Photo gallery for The Gardens – A St. Giles Hotel & Residences

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of The Gardens – A St. Giles Hotel & Residences

VIP Access

The Gardens – A St. Giles Hotel & Residences

4.5 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, 59200

Explore the area

  • Popular LocationThe Gardens Mall5 min walk
  • Popular LocationMid Valley Mega Mall5 min walk
  • Popular LocationMenara Telekom5 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)42 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Located in Mid Valley City neighbourhood, The Gardens – A St. Giles Hotel & Residences is connected to a shopping centre. Mid Valley Mega Mall and Petaling Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Shah Alam Stadium. Spend some time exploring the area's activities, including winery tours and outlet shopping.

What's nearby

  • The Gardens Mall - 5 min walk
  • Mid Valley Mega Mall - 5 min walk
  • Thean Hou Temple - 5 min drive
  • Menara Telekom - 5 min drive
  • Kuala Lumpur Sentral - 5 min drive

Getting around

  • Mid Valley - 6 min walk
  • Abdullah Hukum Station - 19 min walk
  • Kuala Lumpur International Airport (KUL) - 42 min drive

Restaurants

  • Italiannies - 3 min walk
  • Ticklish Ribs & 'Wiches - 4 min walk
  • Magnum - 4 min walk
  • Kyung Joo Korean Restaurant - 4 min walk
  • 4 Fingers Crispy Chicken - 5 min walk

About this property

The Gardens – A St. Giles Hotel & Residences

Luxury hotel connected to the convention centre in Kuala Lumpur with fitness centre
An outdoor pool, a fitness centre and a conference centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. All 647 rooms boast deep soaking bathtubs, and offer free WiFi and LCD TVs. Other amenities available to guests include premium bedding, separate baths and showers and rainfall showerheads.
The Gardens – A St. Giles Hotel & Residences offers 647 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 29 per person

Things to do

  • Art gallery
  • Designer shops
  • Fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Porter

Languages spoken

  • Chinese (Mandarin)
  • English

Business services

  • Business centre
  • Conference centre (6997 square feet of space)
  • Meeting rooms - 9

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 126 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 29 per person (approximately)
  • Self-parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 126 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Gardens St. Giles Hotel Kuala Lumpur
Gardens St. Giles Hotel
Gardens St. Giles Kuala Lumpur
The Gardens – A St. Giles Hotel Residences
The Gardens – A St. Giles Hotel & Residences Hotel
The Gardens – A St. Giles Hotel & Residences Kuala Lumpur
The Gardens – A St. Giles Hotel & Residences Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 189 out of 417 reviews
5 - Excellent 45%
Rating 4 - Good. 176 out of 417 reviews
4 - Good 42%
Rating 3 - Okay. 25 out of 417 reviews
3 - Okay 6%
Rating 2 - Poor. 21 out of 417 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 417 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonably nice stay.
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really a nice hotel. Would like to personally thank the hotel staff at the reception during our check in - AHMAD - who made the process went smoothly and helped us in making our stay a comfortable one. But during this MCO, understand that we need to book for slot, maybe can increase the number of people to more than 15 people per hour. Overall, we would recommend this to our family and friends!
Stayed 1 night in Nov 2021

4/5 Good

Travelled with partner
Liked: Amenities
Check in was fast. However front desk staff did not highlight any VIP perks. Room was ok. Bathroom does not have water for bath that is hot enough for my liking. Breakfast was satisfactory but did not know they promptly gave bread which they did not tell it is chargeable. With the VIP status I have with Expedia, some f&b credit that I have can cover the cost. I had to go to the front desk to tell that I have those benefits which later they acknowledged. Check out was smooth.
Stayed 1 night in Oct 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Awesome Stay !!! Keep it up..
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021