Does Swiss Garden Residence KL by WT Stay have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Swiss Garden Residence KL by WT Stay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss Garden Residence KL by WT Stay?

Self-parking is free at this property.

What time is check-in at Swiss Garden Residence KL by WT Stay?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Swiss Garden Residence KL by WT Stay?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Swiss Garden Residence KL by WT Stay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 150.00 per vehicle applies.

Where is Swiss Garden Residence KL by WT Stay located?

Located in Bukit Bintang, this hotel is within a 15-minute walk of Jalan Alor, Berjaya Times Square and Pavilion Kuala Lumpur. Petaling Street and Kuala Lumpur Tower are also within 1 mile (2 km). Hang Tuah Station is 9 minutes by foot and Imbi Station is 10 minutes.

2/10 Terrible

Ari

30 June 2018

Disliked: Staff & service, property conditions & facilities, room comfort

The room is not as advertised.

The apartment did not have 2 king size bed as advertised. The bathroom door is jammed. Lock is defective. TV is malfunctioning. First time experience bad booking from Expedia.

Stayed 1 night in Jun 2018

10/10 Excellent

Reziatul Diyana

6 Dec 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay for swimming pool,but closed due to covid-19. Dissapointed. Have 1 room bathroom leaking but they manage to call service management to repair,on the spot repair. Overall ok. House big and spacious suitable for family.

Stayed 1 night in Dec 2020

8/10 Good

SUNGJIN

19 Mar 2020

Liked: Room comfort

Stayed 4 nights in Mar 2020

2/10 Terrible

Andy, Australia 🇦🇺

12 Feb 2020

Liked: Cleanliness, amenities

The apartment was clean and comfortable but the managers only cared about money. I arrived in the early hours of the morning after a long flight from Melbourne; contacted the property to ask for early checkin, even with extra pay for that but they didn’t bother to respond . I stayed at the lobby for more than 9 hours until they delivered the key at 3pm . Less than an hour after I got into the room, I was in the shower when they came knocking the door, to collect money for the deposit. See how they love money but don’t bother to respond to the guest’s request!!

Stayed 2 nights in Feb 2020

10/10 Excellent

Chun Kwok

3 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay experience

The flat is clean and tidy, high security proof. Appliance condition is good.

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

31 Jan 2020

Liked: Cleanliness, property conditions & facilities, room comfort

真的可以有更好的服務品質的

住宿地點非常好，高樓層視野，好，窗戶可以看到國油雙塔、咖啡山電訊塔。但.........客廳冷氣真的太舊，且噪音太大

Stayed 5 nights in Jan 2020

8/10 Good

T, Bali

3 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place. Great views and location. Value for money. Comfortable beds.

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

28 Dec 2019

Liked: Staff & service, amenities, property conditions & facilities

Far away from down town but big apartment and comfortable

Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

24 Aug 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I booked the room two months in advance but at the last minuet, a day before my travel i received a message from the property that they have transferred me to another place (The Robertson residence) First of all it was not fair and i should have informed earlier. Secondly the room in Robertson was much smaller, I was travelling with 3 kids and not enough beds, even sofa bed was very discomfortable couldn't sleep properly and also the cooking stove was not working so it was very inconvenient for us to cook our breakfast so we had to go out most of the days for breakfast. Overall very disappointed with the service as I paid much more than where I stayed in. Total rip off.

Stayed 9 nights in Aug 2019

8/10 Good

Verified traveller

13 Aug 2019

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

12 Aug 2019

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Pros-the place is well maintained, clean and tidy. Cons-The host is terrible. I’ve made three booking (same day and same size apartment) via Expedia cos we are three family travel together. Every goes well until on the day we

Stayed 2 nights in Jul 2019

4/10 Poor

Mads

11 Aug 2019

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

We had made a booking for a family Room with two King sige beds / double beds but only got one double bed, a single bed and a very thin mattress on the floor. We did not get what we had booked!!!

Stayed 3 nights in Aug 2019

6/10 Okay

Wai Man

27 July 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

地點非常好，步行到阿羅街只需十分鐘，但房間設施殘舊，很多東西都壞了，入住4天也沒有人打掃清潔。

Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

14 July 2019

Liked: Cleanliness, amenities

維護不足，稍顯陳舊！尤其漏水事故和室內發現蟑螂螞蟻令人擔心！雖然反應漏水後獲得立即回應值得肯定！

Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

7 July 2019

Stayed 5 nights in Jun 2019

2/10 Terrible

Verified traveller

21 May 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

Disastrous.

Disastrous. First, this is NOT one of the suites managed by Swiss Garden. It's run by an individual who, after booking, moved us to a nearby building. That apartment's furniture was badly stained, there was mould and a stink in the bathroom, and the TV worked but the cable system did not. Worse, the admin was ultra-haphazard: we didn't have details until late on the day of arrival. Although nearby, the new location was inconvenient. With no confirmation, or access information, we tried to cancel but failed. A dining chair had been moved to the laundry area because it was broken.

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

11 May 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in May 2019

2/10 Terrible

Verified traveller

7 May 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

4 May 2019

Liked: Property conditions & facilities

Disliked: Staff & service, amenities

英語での意志疎通に問題がある訳ではなく、コミュニケーションそのものに問題を感じた。

Stayed 5 nights in Apr 2019

10/10 Excellent

Hye Jin

29 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overall it was okay

air conditioning was not working however overall it was okay

Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

9 Apr 2019

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

9 Apr 2019

Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

3 Apr 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss

Horrible place

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

28 Mar 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2019

8/10 Good

Merahbathy

22 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

N

It's amazing but had difficulties in finding the apartment as it was indicated as N-24-07 but in fact it is N-23A-07 and car park car access card was not included upon checked in till I make a call to clarify! Due to this I had to pay for $3.50!! Very unfair

Stayed 2 nights in Mar 2019

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