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Overview of Ascott Kuala Lumpur

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Pool
Outdoor pool
Pool
Premium bedding, minibar, in-room safe, desk
VIP Access

Ascott Kuala Lumpur

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry
  • Spa

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Explore the area

    Popular LocationKuala Lumpur Convention Centre3 min walk
    Popular LocationSuria KLCC Shopping Centre5 min walk
    Popular LocationPetronas Twin Towers5 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)52 min drive

Choose dates to view prices

  • Executive Apartment, 1 Bedroom

    3.9/5 guest room rating

    Room amenities

    • 81 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Apartment, 1 Bedroom
  • Executive Apartment, 2 Bedrooms

    4.2/5 guest room rating

    Room amenities

    • 136 sq m
    • 1 bedroom
    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More detailsExecutive Apartment, 2 Bedrooms
  • Premier Apartment, 2 Bedrooms

    4.4/5 guest room rating

    Room amenities

    • 133 sq m
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More detailsPremier Apartment, 2 Bedrooms
  • Premier Apartment, 3 Bedrooms

    Room amenities

    • 168 sq m
    • 3 bedrooms
    • 1 bathroom
    • Sleeps 6
    • 1 King Bed, 1 Queen Bed and 2 Single Beds
    More detailsPremier Apartment, 3 Bedrooms
  • Premier Studio

    5/5 guest room rating

    Room amenities

    • 57 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    • 1 King Bed
    More detailsPremier Studio

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, Ascott Kuala Lumpur is in the city centre and near a metro station. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Travelling with kids? Don't miss Berjaya Times Square and Perdana Botanical Gardens. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like cave exploring, rock climbing and hiking/biking trails nearby. Guests love the property's central location.
Popular Location

What's nearby

  • Kuala Lumpur Convention Centre - 3 min walk
  • KLCC Park - 3 min walk
  • Suria KLCC Shopping Centre - 5 min walk
  • Petronas Twin Towers - 5 min walk
  • Pavilion Kuala Lumpur - 12 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 8 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 52 min drive

Restaurants

  • Tujo — 1 min walk
  • Thirty8 - 3 min walk
  • Lai Po Heen - 3 min walk
  • Trattoria - 4 min walk
  • Thai Authority - 5 min walk

About this property

Ascott Kuala Lumpur

Family-friendly Kuala Lumpur aparthotel in Kuala Lumpur City Centre, walk to Kuala Lumpur Convention Centre
A bar/lounge, massage/treatment rooms and conference space are available at this smoke-free aparthotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment provides a kitchenette with a fridge, a hob, a microwave and a dishwasher. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
Ascott Kuala Lumpur offers 221 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 29-inch LCD televisions come with satellite channels. Accommodation at this 4.5-star aparthotel has kitchenettes with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested. Renovation of all guestrooms was completed in February 2019.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Pool/Spa

  • Massages
  • Spa services
  • Spa treatment rooms
  • Reflexology
  • Thai massages
  • Deep-tissue massages
  • Swedish massages
  • 2 treatment rooms
  • Ayurvedic treatments
  • Hot stone massages
  • Aromatherapy
  • Body scrubs
  • Facials

Internet

  • Free WiFi

Parking and transport

  • On-site parking available only on request
  • Free covered self-parking on site
  • Covered extended parking on site (MYR 10 per day)
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Free shopping centre shuttle
  • Car not required

Family friendly

  • Children stay free
  • Childcare (surcharge)

Kitchenette

  • Fridge (full size)
  • Hob
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Cleaning supplies

Dining

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 21 for adults and MYR 15 for children
  • 1 bar
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Rollaway/extra beds: MYR 154.0 per night

Bathrooms

  • Bidet
  • Hairdryer
  • Toothbrush and toothpaste
  • Soap
  • Shampoo
  • Free toiletries
  • Slippers
  • Toilet paper
  • Bathrobes
  • Towels provided

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 29-inch LCD TV with satellite service
  • Books
  • TV in a common area

Outdoor areas

  • Barbecue

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Conference space

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Lift
  • In-room accessibility
  • Roll-in shower
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • In-room massages

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the shopping district
  • In the city centre
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Fitness facilities nearby (discounted access)
  • Aerobics classes on site
  • Bike rentals nearby
  • Ecotours nearby
  • Rock climbing nearby
  • Golf nearby
  • Hiking/biking trails nearby
  • Cave exploring nearby

Safety features

  • Smoke detector

General

  • 221 rooms
  • 33 floors
  • 1 building
  • Built in 1999

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MYR 154.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 150 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 21 for adults and MYR 15 for children (approximately)
  • Airport shuttle fee: MYR 275 per vehicle (one-way, maximum occupancy 5)
  • Covered extended parking fee: MYR 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 154.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Ascott Aparthotel Kuala Lumpur
Ascott Kuala Lumpur
Kuala Lumpur Ascott
Ascott Hotel Kuala Lumpur
Ascott Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Kuala Lumpur
Ascott Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at Ascott Kuala Lumpur and receive a full refund?
Yes, Ascott Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to Ascott Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Ascott Kuala Lumpur?
As of 17 Jan. 2021, prices found for a 1-night stay for 2 adults at Ascott Kuala Lumpur on 18 Jan. 2021 start from AU$122, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Ascott Kuala Lumpur pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ascott Kuala Lumpur?
Self-parking is free at this property.
What time is check-in at Ascott Kuala Lumpur?
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Ascott Kuala Lumpur?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Does Ascott Kuala Lumpur provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 275 per vehicle applies.
Where is Ascott Kuala Lumpur located?
This family-friendly Kuala Lumpur aparthotel is located in the entertainment district, within a 5-minute walk of Kuala Lumpur Convention Centre, KLCC Park and Suria KLCC Shopping Centre. Petronas Twin Towers and Pavilion Kuala Lumpur are also within 15 minutes. KLCC Station is 8 minutes by foot and Raja Chulan Station is 11 minutes.
4.4
Excellent
Rating 5 - Excellent. 367 out of 669 reviews
5 - Excellent 55%
Rating 4 - Good. 241 out of 669 reviews
4 - Good 36%
Rating 3 - Okay. 41 out of 669 reviews
3 - Okay 6%
Rating 2 - Poor. 5 out of 669 reviews
2 - Poor 1%
Rating 1 - Terrible. 15 out of 669 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Love the space and comfort of the room. Hotel staff are friendly. We truly enjoy staying at Ascott Hotel. However, booking through expedia was promised a vip access. Did not receive that when checked in.
Stayed 2 nights in Dec 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
the 2 bedroom apartment was in condition. ascott had thoughtfully prepared the room for my parents anniversary with a complimentary cake! tq!! the parking however was a huge let down for me. not much parking space and the attendant was very rude accusing me that i needed to pay for my parking as the complimentary one was used already (which i did not!!). i think they just need to improve the parking system.
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
This place is very clean and family friendly. Our stay was very comfortable and felt like home.
Stayed 1 night in Dec 2020

5/5 Excellent

Business traveller
Stayed 3 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

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