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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

The Westin Kuala Lumpur

5 out of 5

Overview of The Westin Kuala Lumpur

Photo gallery

Featured image
Outdoor pool, open 5:00 AM to midnight, pool umbrellas, pool loungers
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
View from Room

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationPavilion Kuala Lumpur4 min walk
    Popular LocationBerjaya Times Square12 min walk
    Popular LocationKLCC Park16 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)51 min drive
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  • Premium Room, 1 King Bed, Non Smoking, City View

    Photos of Premium Room, 1 King Bed, Non Smoking, City View

    Room amenities

    • 42 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Room, 1 King Bed, Non Smoking, City View

  • Executive Room, 1 King Bed

    Photos of Executive Room, 1 King Bed

    Room amenities

    • 42 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed

  • Deluxe Room, 2 Single Beds, Non Smoking

    Photos of Deluxe Room, 2 Single Beds, Non Smoking

    Room amenities

    • 42 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds, Non Smoking

  • Club Room, 1 Bedroom, Non Smoking

    Photos of Club Room, 1 Bedroom, Non Smoking

    Room amenities

    • 300 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsClub Room, 1 Bedroom, Non Smoking

  • Premium Room, 1 King Bed, City View

    Photos of Premium Room, 1 King Bed, City View

    Room amenities

    • 42 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Room, 1 King Bed, City View

  • Deluxe Room, 1 King Bed

    Photos of Deluxe Room, 1 King Bed

    Room amenities

    • 42 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed

  • Executive Room, 1 Double Bed

    Photos of Executive Room, 1 Double Bed

    Room amenities

    • 42 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsExecutive Room, 1 Double Bed

  • Room, 1 King Bed, Non Smoking

    Photos of Room, 1 King Bed, Non Smoking

    Room amenities

    • 80 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking

  • Premium Room, 2 Single Beds, Non Smoking

    Photos of Premium Room, 2 Single Beds, Non Smoking

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsPremium Room, 2 Single Beds, Non Smoking

  • Deluxe Room, 1 King Bed, Non Smoking

    Photos of Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 42 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking

  • Westin, Club Suite, 1 Bedroom, Non Smoking

    Photos of Westin, Club Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 75 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsWestin, Club Suite, 1 Bedroom, Non Smoking

  • Presidential Room, 1 Bedroom, Non Smoking

    Photos of Presidential Room, 1 Bedroom, Non Smoking

    Room amenities

    • 112 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsPresidential Room, 1 Bedroom, Non Smoking

  • Room, 1 Double Bed, Non Smoking

    Photos of Room, 1 Double Bed, Non Smoking

    Room amenities

    • 120 sq m
    • Sleeps 5
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Non Smoking

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, The Westin Kuala Lumpur is in the city centre and near a metro station. Pavilion Kuala Lumpur and Lot 10 Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square and National Zoo. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's location for the sightseeing.
View map
Map
Popular Location

What's nearby

  • Pavilion Kuala Lumpur - 4 min walk
  • Prince Court Medical Centre - 11 min walk
  • Berjaya Times Square - 12 min walk
  • KLCC Park - 16 min walk
  • Suria KLCC Shopping Centre - 18 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 7 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 51 min drive

Restaurants

  • The Living Room — 1 min walk
  • Splash — 1 min walk
  • Dolly Dim Sum - 3 min walk
  • Newens Tea House - 3 min walk
  • Shanghai Restaurant - 3 min walk

About this property

The Westin Kuala Lumpur

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Pavilion Kuala Lumpur
Along with a restaurant, this hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness centre, a poolside bar and valet parking. All 443 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LED TVs with satellite channels. Other amenities available to guests include iPod docking stations, 24-hour room service and separate bathtubs and showers.
The Westin Kuala Lumpur offers 443 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and a safe. 42-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 5 per day
  • Valet parking: MYR 40 per day
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 80 for adults and MYR 44 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Japanese
  • Malay

Business services

  • 20 meeting rooms
  • Business centre
  • Computer station
  • Conference space (5554 square feet)

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LED TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - 4:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 20 April 2020 to 8 December 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MYR 40.0 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 80 for adults and MYR 44 for children (approximately)
  • Fee for in-room wireless Internet: MYR 0.00 per day (rates may vary)
  • Self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 5:00 AM to midnight
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Kuala Lumpur Westin
Westin Hotel Kuala Lumpur
Westin Kuala Lumpur
Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Hotel Kuala Lumpur
The Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Kuala Lumpur
The Westin Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at The Westin Kuala Lumpur and receive a full refund?
Yes, The Westin Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
Does The Westin Kuala Lumpur have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 5:00 AM to midnight.
Is The Westin Kuala Lumpur pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Westin Kuala Lumpur?
Self-parking is available for MYR 5 per day. Valet parking is available for MYR 40 per day.
What time is check-in at The Westin Kuala Lumpur?
Check-in is from 3:00 PM - 4:30 AM. After-hours check-in is not available.
What time is check-out at The Westin Kuala Lumpur?
Checkout is at noon.
Where is The Westin Kuala Lumpur located?
Located in Kuala Lumpur City Centre, this luxury hotel is steps away from Starhill Gallery and Pavilion Kuala Lumpur. Lot 10 Shopping Centre and Bukit Bintang Plaza are also within 10 minutes. Bukit Bintang Station is 7 minutes by foot and Raja Chulan Station is 10 minutes.
4.2
Very good
5 - Excellent
453
4 - Good
388
3 - Okay
98
2 - Poor
39
1 - Terrible
22

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there during e first restriction order fr 16-19th March. E staffs as always were very friendly and helpful and went above and beyond in trying to ease e fear o what few guests that remain; all this while knowing they are going through “work closure” and uncertainties o eir own. The Chef n DM also had walk about during bf n interacted w e guests to allay our anxieties Bosco, Nina, Jib, DM Rajesh n many others i don’t name here went beyond in those times to ensure guests were comfortable and taken care of, assist in securing transport and provide information during e initial onset. Been here a few times n will come agn once things get well. That in its own is a testament o e service n warmth Westin KL eludes through its frontline staff for its guests.
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel amenities. Friendly staffs. Will definitely choose to stay at the Westin again.
Stayed 2 nights in Mar 2020

2/5 Poor

Travelled with family, Travelled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
We arrived early and the desk staff offered us a room to rest until 3 pm. From our experience, this was unprecedented and therefore highly appreciated. However, when the time came (3 p.m.) for us to go into our actual room (we booked a particular room for its incredible bathtub by the window) we were told we would get an upgrade since our room wasn't ready. But we didn't get an upgrade, we got a downgrade to a service apartment wit a kitchen. Who wants a kitchen in a one-night-stay?
Stayed 1 night in Mar 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
Receptionist kindly provided an upgrade but the room reeked of cigarettes despite being a non-smoking hotel. Room service provided an air purifier and sprayed the room with air freshener, but the smell still lingered.
Stayed 1 night in Dec 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is my room’s shower heater. It doesn’t quite heat up, not even to lukewarm. I had mentioned it to the staff after my first night and they said they’d look (and i think they did) but it wasn’t resolved.
Stayed 3 nights in Feb 2020

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