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Overview of The Westin Kuala Lumpur

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Guest reviews

4.3/5 Excellent
1,418 reviews
Guests rated this property 4.3/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

Highlights

Popular LocationPavilion Kuala Lumpur4 min walk
Popular LocationJalan Alor10 min walk
Popular LocationAquaria KLCC11 min walk
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)52 min drive

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  • Deluxe Room, 1 King Bed

    Room amenities

    • 4 sq m
    • Sleeps 3
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  • Deluxe Room, 2 Single Beds

    Room amenities

    • 42 sq m
    • Sleeps 3
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  • Premium Room, 1 King Bed, City View

    Room amenities

    • 42 sq m
    • Sleeps 3
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  • Executive Room, 1 King Bed

    Room amenities

    • 42 sq m
    • Sleeps 3
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  • Executive Room, 1 Double Bed

    Room amenities

    • 42 sq m
    • Sleeps 3
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  • Deluxe Room, 1 King Bed

    Room amenities

    • 42 sq m
    • Sleeps 3
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  • Premium Room, 2 Single Beds, City View

    Room amenities

    • 4 sq m
    • City view
    • Sleeps 3
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  • Club Room, 1 King Bed

    Room amenities

    • 80 sq m
    • Sleeps 3
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  • Club Room, 1 Double Bed

    Room amenities

    • 120 sq m
    • Sleeps 5
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  • Westin, Club Suite, 1 Bedroom

    Room amenities

    • 75 sq m
    • Sleeps 3
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  • Presidential Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 11 sq m
    • Sleeps 3
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  • Club Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 300 sq m
    • Sleeps 3
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  • Premium Room, 1 King Bed, City View

    Room amenities

    • 42 sq m
    • Sleeps 3
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About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, The Westin Kuala Lumpur is in the city centre and near a metro station. Pavilion Kuala Lumpur and Lot 10 Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square and Aquaria KLCC. Travelling with kids? Make time for Kuala Lumpur Bird Park, or head to an event or a match at Bukit Jalil National Stadium. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Our guests appreciate the hotel's location for the sightseeing.

Map
Popular Location

What's nearby

  • Pavilion Kuala Lumpur - 4 min walk
  • Jalan Alor - 10 min walk
  • Aquaria KLCC - 11 min walk
  • Berjaya Times Square - 12 min walk
  • Kuala Lumpur Convention Centre - 13 min walk

Getting around

  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Bukit Bintang Station - 7 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 52 min drive

Restaurants

  • The Living Room — 1 min walk
  • Splash — 1 min walk

About this property

The Westin Kuala Lumpur

Family-friendly Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Pavilion Kuala Lumpur
Along with a restaurant, this hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness centre, a poolside bar and valet parking. All 443 rooms feature thoughtful touches such as bathrobes and slippers, plus iPod docking stations and LED TVs with satellite channels. Other amenities available to guests include 24-hour room service, wireless Internet access (surcharge) and separate bathtubs and showers.
The Westin Kuala Lumpur offers 443 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and a safe. 42-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.
This Kuala Lumpur hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: WiFi (MYR 0.00 per day)
Available in some public areas: Free WiFi

Parking and public transport

Self parking: MYR 5 per day
Valet parking: MYR 40 per day
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 80 for adults and MYR 44 for children
1 restaurant
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

24-hour fitness centre
Aerobics classes
Children's pool
Outdoor pool
Playground

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Outdoor pool
Playground
Rollaway/extra beds (surcharge)
Supervised childcare/activities (surcharge)

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Arabic
Chinese
English
Japanese
Malay

Business services

20 meeting rooms
Business centre
Computer station
Conference space (5554 square feet)

Outdoors

Garden
Pool sunloungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Climate control (heating)
Hypo-allergenic bedding
Linens
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Separate bathtub and shower
Towels

Entertainment

42-inch LED TV
iPod dock
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water

More

Access via exterior corridors
Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3 PM and 4:30 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MYR 40.0 per day.
Free cots (infant beds)

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 80 for adults and MYR 44 for children (approximately)
  • Fee for in-room wireless Internet: MYR 0.00 per day (rates may vary)
  • Self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Pool access available from 5:00 AM to midnight
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Westin Kuala Lumpur Hotel
Westin Kuala Lumpur
Kuala Lumpur Westin
The Westin Kuala Lumpur Hotel Kuala Lumpur

Guest reviews

4.3
Excellent
5 - Excellent
678
4 - Good
527
3 - Okay
136
2 - Mediocre
47
1 - Poor
30
4.3
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was there during e first restriction order fr 16-19th March. E staffs as always were very friendly and helpful and went above and beyond in trying to ease e fear o what few guests that remain; all this while knowing they are going through “work closure” and uncertainties o eir own. The Chef n DM also had walk about during bf n interacted w e guests to allay our anxieties Bosco, Nina, Jib, DM Rajesh n many others i don’t name here went beyond in those times to ensure guests were comfortable and taken care of, assist in securing transport and provide information during e initial onset. Been here a few times n will come agn once things get well. That in its own is a testament o e service n warmth Westin KL eludes through its frontline staff for its guests.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and hotel amenities. Friendly staffs. Will definitely choose to stay at the Westin again.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My only complaint is my room’s shower heater. It doesn’t quite heat up, not even to lukewarm. I had mentioned it to the staff after my first night and they said they’d look (and i think they did) but it wasn’t resolved.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very close to great shopping centers.

Stayed 1 night in Feb 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Feb 2020