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The Westin Kuala Lumpur

Hotel Class
5 out of 5

Information

Reviews

4.2 / 5Very Good
1,303 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Pavilion Kuala Lumpur
    4 min walk
  • Popular Location
    Jalan Alor
    10 min walk
  • Popular Location
    Aquaria KLCC
    2 min drive
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    44 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Premium Room, 2 Single Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Premium Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Room, 1 King Bed, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Room, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club Room, 1 Bedroom, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Westin, Club Suite, 1 Bedroom, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Kuala Lumpur

In the city centre, The Westin Kuala Lumpur is in Kuala Lumpur's Bukit Bintang neighbourhood, an area with good shopping. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Lot 10 Shopping Centre. Travelling with kids? Don't miss Berjaya Times Square, or check out an event or a game at Bukit Jalil National Stadium. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Pavilion Kuala Lumpur - 4 min walk
  • Popular Location
    Jalan Alor - 10 min walk
  • Popular Location
    Berjaya Times Square - 12 min walk
  • Popular Location
    Kuala Lumpur Convention Centre - 13 min walk
  • Popular Location
    Aquaria KLCC - 2 min drive

Getting around

  • Bukit Bintang Station - 7 min walk
  • Kuala Lumpur Masjid Jamek Station - 12 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 48 min drive

Restaurants

  • Where to eat
  • The Living Room – Restaurant with a bar offering international cuisine. Serves breakfast, lunch and dinner. Reservations required. Kids' menu available.
  • Qba Bar and Grill – Steakhouse with a bar offering Latin American cuisine. Serves dinner on select days. Reservations required.
  • Five Sen5es – Restaurant with a bar offering Chinese cuisine. Serves brunch, lunch and dinner daily. Reservations required. Kids' menu available.
  • Prego – Restaurant with a bar offering Italian cuisine. Serves brunch, lunch and dinner. Reservations required.

About this property

The Westin Kuala Lumpur

Family-friendly Kuala Lumpur hotel in Bukit Bintang, walk to Pavilion Kuala Lumpur
5 restaurants, an outdoor pool and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 443 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Other amenities available to guests include pillowtop, 24-hour room service and DVD players.
The Westin Kuala Lumpur offers 443 forms of air-conditioned accommodation with DVD players and minibars. Beds feature pillowtop mattresses. 40-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries.
This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Policies

Check-in

Check-in time starts at 3 PM
Express check-in

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: MYR 88 for adults and MYR 44 for children (approximately)
  • Airport shuttle fee: MYR 265 per vehicle (one way)
  • Self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Westin Kuala Lumpur Hotel
  • Westin Kuala Lumpur
  • Kuala Lumpur Westin
  • The Westin Kuala Lumpur Hotel Kuala Lumpur

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: MYR 10 per day
  • Valet parking: MYR 30 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 88 for adults and MYR 44 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Playground
  • Sauna
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Malay

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • BBQ grill(s)
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 40-inch LCD TV
  • DVD player
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Nearby activities

Activities

  • Golf
  • Theme parks

Where to eat

  • The Living Room – Restaurant with a bar offering international cuisine. Serves breakfast, lunch and dinner. Reservations required. Kids' menu available.
  • Qba Bar and Grill – Steakhouse with a bar offering Latin American cuisine. Serves dinner on select days. Reservations required.
  • Five Sen5es – Restaurant with a bar offering Chinese cuisine. Serves brunch, lunch and dinner daily. Reservations required. Kids' menu available.
  • Prego – Restaurant with a bar offering Italian cuisine. Serves brunch, lunch and dinner. Reservations required.
  • Splash – Restaurant. Serves lunch and dinner. Reservations required. Kids' menu available.

Frequently asked questions

4.2

Very Good

5 - Excellent
608
4 - Good
494
3 - Okay
129
2 - Mediocre
44
1 - Poor
28
4.3
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov. 2019

3/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities

This property need serious renovation. It is quite old, the upkeep is poor for a five star hotel.

Stayed 3 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Bed too soft n furniture too old n out of fashion. Time for renovation . Nice food. Quiet room and excellent service rendered. Helpful staff who went extra miles.

Stayed 4 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

We booked a 1 bedroom suite. Room is spacious and comfortable. Good location. Opposite Pavillion.

Stayed 2 nights in Oct. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Oct. 2019

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