"The rooms were clean and the staff was very kind and helpful but it was overpriced for what was included. There is no complimentary breakfast and the bistro was expensive. Also the shuttle service was not very good, it only brought you to two places in Banff and it was only available from 10 am to 6 pm. The room was much smaller than what was expected (we got the deluxe king with mountain view room) and did not have a microwave and we only found the mini fridge later in the dresser under the TV....
"Rlly clean and helpful staff. We booked last minute and everything went very smoothly. Pool/ sauna are across the street but not too far. Relatively clean and easy to access. Towels available! Great property"
"This is my favourite hotel in Banff—a wonderful place to stay, so close to town. The steam room and sauna are lovely, and it’s always a pleasure to come back.
Two small suggestions would make the experience even better: renovating by combining the two small hot tubs into one larger whirlpool, and adding hooks behind the bathroom doors for hanging clothes.
An excellent hotel overall, and one I always look forward to returning to. Whenever the price is right, I would happily choose it over any...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.