Balmoral Hotels, Mittagong

"Air conditioning hot. Hallways bits of food on them. Rooms reasonably clean, however, water marks on the ceilings. Restaurant we could not get in for dinner, we ate from the bar, food was terrible. They refunded the food from the bar after we complained to the receptionist in the morning. In the morning we could not find any seat in the restaurant for breakfast which we had pre-paid. Asked the receptionist for a refund for the breakfast, she said "she would have to ask the manager. Five star hotel without help with our bags up the stair. Service not to that standard of a five star. We ended having breakfast in Bowral. They offered us the Lounge to have breakfast However, this was not suitable because of the low tables. Their excuse was that they had a very large booking (a wedding)"

"Lovely for a weekend break."

"Amazing all round stay! We will be back"

"I had the top 2 bed cabin and there had clearly been a hole in the wall that had been patched but not painted. This is also clearly a place for workers and the worker next to me had really loud music throughout the night. Otherwise it was a lovely cabin with everything you could need. "

"Clean room and very comfortable bed. Great basic pub lodging!"

"Lovely property to stay at, would stay again "

"Terrible stale cooking oil smell. AC filters were dusty. Front sliding door was very noisy when closing. "

"The staff is very friendly "

"Yurt was a terrific stay ... clean, comfy beds with air cond, oil heater and kitchenette. Quiet neighbourhood and yurt is well separated from host house and neighbours. Colin was great communicator, friendly and helpful. Our only regret was as we attended a wedding we didnt get a chance to admire the magic gardens that surround the yurt... next time! It must look spectacular in spring. An interesting and eclectic stay with moden bathroom including heated towel racks ..... Highly recommended"