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Overview of Mercure Ballarat Hotel and Convention Centre

Photo gallery

Featured image
Outdoor pool
Terrace/patio
Minibar, in-room safe, desk, iron/ironing board
View from Room

Mercure Ballarat Hotel and Convention Centre

4 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationGold Museum8 min walk
    Popular LocationSovereign Hill12 min walk
    Popular LocationLake Esmond16 min walk

Choose dates to view prices

  • Superior Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Apartment, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 5
    • 1 King Bed and 2 Single Beds
    More detailsApartment, 2 Bedrooms
  • Room, Multiple Beds

    4.4/5 guest room rating

    Room amenities

    • 19 sq m
    • Sleeps 3
    • 1 King Bed and 1 Single Bed
    More detailsRoom, Multiple Beds
  • Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Apartment, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 19 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsApartment, 1 Bedroom

About this area

Ballarat

Located in Ballarat, Mercure Ballarat Hotel and Convention Centre is connected to the convention centre. The area's natural beauty can be seen at Howitt Street Trig Station Natural Features Reserve and Ballarat North Bushland Reserve, while Sovereign Hill and Gold Museum are cultural highlights. Eureka Aquatic Center and Park Lake Gardens are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.
Popular Location

What's nearby

  • Gold Museum - 8 min walk
  • Sovereign Hill - 12 min walk
  • Lake Esmond Botanical Garden - 14 min walk
  • Lake Esmond - 16 min walk
  • Museum of Australian Democracy at Eureka - 4 min drive

Getting around

  • Ballarat Station - 4 min drive
  • Melbourne, VIC (MEL-Tullamarine) - 73 min drive

Restaurants

  • Azzuri — 1 min walk
  • Kambei Japanese Restaurant - 7 min walk
  • Ballarat Indian Restaurant - 10 min walk
  • Eureka Bistro - 3 min drive
  • The Unicorn - 3 min drive
View map

About this property

Mercure Ballarat Hotel and Convention Centre

4-star hotel connected to the convention centre in Golden Point (Ballarat)
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a conference centre are on-site. All 71 rooms provide complimentary wireless Internet access, minibars and flat-screen TVs. Guests will also find coffee/tea makers, hairdryers and safes.
Mercure Ballarat Hotel and Convention Centre offers 71 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Ballarat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sanctuary Day Spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open selected days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–10:30 AM: AUD 28-28 for adults and AUD 14-14 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe
  • Newspapers in reception
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business centre
  • Conference centre (570 square feet of space)

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Linens

Bathroom

  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 2 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 28 and AUD 28 for adults, and AUD 14 and AUD 14 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Ballarat Hotel
Mercure Ballarat
Mercure Ballarat Hotel And Convention Centre Victoria
Ballarat Hotel Convention Centre
Mercure Ballarat Hotel Convention Centre
Mercure Ballarat Convention
Mercure Ballarat Hotel and Convention Centre Hotel
Mercure Ballarat Hotel and Convention Centre Golden Point
Mercure Ballarat Hotel and Convention Centre Hotel Golden Point

Frequently asked questions

Can I cancel my reservation for free at Mercure Ballarat Hotel and Convention Centre and receive a full refund?
Yes, Mercure Ballarat Hotel and Convention Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Ballarat Hotel and Convention Centre cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Ballarat Hotel and Convention Centre?
As of 20 Jan. 2021, prices found for a 1-night stay for 2 adults at Mercure Ballarat Hotel and Convention Centre on 26 Jan. 2021 start from AU$148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mercure Ballarat Hotel and Convention Centre have a pool?
Yes, this property has an outdoor pool.
Is Mercure Ballarat Hotel and Convention Centre pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mercure Ballarat Hotel and Convention Centre?
Self-parking is free at this property.
What time is check-in at Mercure Ballarat Hotel and Convention Centre?
Check-in is from 2 PM - 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Mercure Ballarat Hotel and Convention Centre?
Checkout is at 11 AM.
Where is Mercure Ballarat Hotel and Convention Centre located?
Located in Golden Point (Ballarat), this spa hotel is within a 15-minute walk of Gold Museum and Sovereign Hill. Lake Esmond Botanical Garden and Lake Esmond are also within 1 mile (2 km).
4.3
Excellent
Rating 5 - Excellent. 451 out of 990 reviews
5 - Excellent 46%
Rating 4 - Good. 411 out of 990 reviews
4 - Good 42%
Rating 3 - Okay. 94 out of 990 reviews
3 - Okay 9%
Rating 2 - Poor. 25 out of 990 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 990 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, free onsite parking next to room, quiet area, hassle free. Accidentally left past check out time but staff were okay with this and we weren’t charged much extra, however my card was immediately debited as they must’ve thought we had done a runner. Nevertheless we will be back.
Stayed 2 nights in Dec 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and good shower, bed and comfy arm chairs
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure Ballarat is a beautiful property with spacious rooms. Clean and well appointed it was great for the 3 of us. The propert itself features beautifully maintained grounds, with units that are spaced out meaning privacy is assured. Staff were super friendly. Comfy beds.. our own downside was the air conditioner seemed to not be strong enough to warn the room.. but it was quiet enough to leavevon over night to ensure it was warm in the morning. Check out was super quick!
Stayed 1 night in Jun 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service
Comfortable Winter stay
Overall comfortable stay. The heater took a very long time to warm up and the towels were tiny!! Also, powerpoints were hard to access.
Stayed 1 night in Jun 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great location, relaxed and peaceful Great staff, great service Room was clean and bright, warm and inviting Bed was like sleeping on concrete (personal opinion only) Very welcoming indeed
Stayed 2 nights in Jun 2020

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