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"The staff was great! Super friendly. I really enjoyed the breakfast and the espresso machine which also happened to make tasty hot chocolate. I will return to this hotel on my next trip ."

"Another wonderful stay! Rooms and bathrooms are stunning and ultra clean. I received a complementary upgrade to a king room both times as part of being on platinum level of Expedia, gorgeous and spacious. Staff are warm and very attentive and spa is beautiful! Plenty of dining options too. "

"The staff were pleasant and helpful when we asked for extra tea bags. Bed comfortable, room warm and a guest controllable heater. "

"Wonderful staff "

"Room very modern. Excellent shower."

"Easy Check in. Spacious room"

"Room was clean and was decent size . Staff was helpful and nice . "

"I would recommend the castle hotel to everyone. Lovely hotel, great location and the staff were so friendly and helpful. On arrival to the hotel, I went to check in, and found I’d booked the wrong date, I was a week early. Expedia did nothing whatsoever to help me, apart from try to charge me the same price of the room again, to change my booking, even though I spend £1000s through them every year. It was my mistake, but I found Expedias response to the situation very disappointing. However, the lady on reception and someone from the reservations team…. I can’t remember either of their names, did everything they could to help and even got me a refund on the room that I incorrectly booked and I can’t thank them enough. If you ever stay in Windsor, then make sure you stay here "

"Staff is superb and friendly, the hotel is clean, tidy, and stylish with good location."