Central Tokyo Waterpark Holidays

The staff was helpful from start to finish. The only complaint was that the mood light knob in the room was broken and have to take a day to repair. But it wasn't the only light available so just deducting one star. Got a 6000 yen credit for the restaurant from Expedia. Was a pleasant aurprise.

The location and accommodation were quite satisfactory. Most of the staff members were pleasant, with a single exception who was unable to assist us with a dining reservation.

We love that we had enough space for 5 people. It was very near to 2 train stations. We were early for check in but they took us anyway.

Great hotel for your stay in Tokyo. Minato is a nice quiet area. Hotel is convenient to Hamamatsu Cho station, for easy access to Tokyo station, Disney, Shibuya and Shinjuku. Room was very clean and comfortable. Staff is friendly and helpful. I’ll stay there again. My wife and two daughters loved it!

The staff was exceptionally friendly and helpful from the moment we arrived. The view of Mt Fuji was magnificent. Although the dining room was closed for renovation, the breakfasts and dinners were delicious, and delivered to our room. We could enjoy our meals looking at Mt Fuji from our deck or from the room itself. We would highly recommend this hotel to anyone!

The staff was exceptionally friendly and helpful from the moment we arrived. The view of Mt Fuji was magnificent. Although the dining room was closed for renovation, the breakfasts and dinners were delicious, and delivered to our room. We could enjoy our meals looking at Mt Fuji from our deck or from the room itself. We would highly recommend this hotel to anyone!

Fantastic hotel, amazing staff food was awesome. Do not miss the pancakes at breakfast absolutely amazing. Loved the free drink and snacks in the room. Wonderful location absolutely loved our trip. We’re counting the days until we come back again.

Stayed in a corner room which was spacious and well-maintained. Very clean and comfortable. Didn’t spend much time in the club lounge. Staff very friendly and efficient. Short walk to the metro which was safe late at night. Would recommend and would stay again

Great hotel for your stay in Tokyo. Minato is a nice quiet area. Hotel is convenient to Hamamatsu Cho station, for easy access to Tokyo station, Disney, Shibuya and Shinjuku. Room was very clean and comfortable. Staff is friendly and helpful. I’ll stay there again. My wife and two daughters loved it!

Loved the sauna and the large tub

The hotel is conveniently located and was easy for our family of 5. There are plenty of places to eat and go within walking distance. Staff were fantastic and very kind and helpful. We had an issue with the dryer in the room and they dried all of our clothes which was appreciated. Breakfast is not included so be prepared to find food in the area. There is a 7-11 around the corner but if you want a sit down breakfast you need to find a place that is open early enough. We also had an issue with a lot of places closed on Monday and Tuesday which was when we were staying in the area.