Cerulean Tower Tokyu Hotel

5.0 star property
Luxury hotel with 7 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Cerulean Tower Tokyu Hotel

Executive Suite with Lounge Access, Non Smoking
Property video
1 bedroom, premium bedding, down duvets, minibar
Lobby lounge
1 bedroom, premium bedding, down duvets, minibar
Located in the heart of Tokyo, Cerulean Tower Tokyu Hotel offers a luxurious retreat with seven dining options and a rejuvenating spa. Enjoy dry cleaning/laundry services, French cuisine, and free WiFi. Near excellent shopping districts, it's an ideal base for exploring the city.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
The current price is AU$748
14 Oct - 15 Oct

Room options

Available filters for rooms
Showing 72 of 72 rooms

Executive Superior King With Lounge Access Non Smoking

  • Sleeps 3

Junior Suite (FUJI) with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Air conditioning
Club Lounge
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe King Non-Smoking

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Corner King Non-Smoking

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Twin Room, Non Smoking, Corner

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Japanese Suite with Lounge Access, Non Smoking

Highlights

Air conditioning
Club Lounge
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Executive King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Club Lounge
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Twin with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Club Lounge
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Double Room, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

King Non-Smoking

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Non-Smoking

9.6 out of 10
Exceptional
(47 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Superior King Non-Smoking

9.8 out of 10
Exceptional
(38 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Superior King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Club Lounge
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Double Room with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Corner King with Lounge Access, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Club Lounge
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Corner Suite with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Club Lounge
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 86 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Deluxe King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Club Lounge
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Deluxe Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Club Lounge
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Corner Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Suite with Lounge Access, Non Smoking

Highlights

Separate dining area
Individually decorated
Air conditioning
Club Lounge
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 73 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Double Room With Lounge Access Non Smoking

  • Sleeps 2

Executive King With Lounge Access Non Smoking

  • Sleeps 2

Executive Deluxe King With Lounge Access Non Smoking

  • Sleeps 2

Corner King Room Standard Floor Non Smoking

  • Sleeps 3

Executive Superior Twin With Lounge Access Non Smoking

  • Sleeps 3

Executive Deluxe Twin With Lounge Access Non Smoking

  • Sleeps 2

Executive Corner Twin With Lounge Access Non Smoking

  • Sleeps 3

Junior Suite Fuji Executive Floor

  • Sleeps 2

Universal Room

  • Sleeps 2

Superior Twin Room Standard Floor Non Smoking

  • Sleeps 3

Deluxe King Room Standard Floor Non Smoking

  • Sleeps 2

Junior Suite Executive Floor

  • Sleeps 2

Executive Suite Executive Floor

  • Sleeps 2

Corner Suite Executive Floor

  • Sleeps 2

King Room Standard Floor Smoking

  • Sleeps 2

Double Room Standard Floor Non Smoking

  • Sleeps 2

Cerulean Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Cerulean Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Cerulean Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 49 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Cerulean Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Cerulean King Room, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Cerulean Superior King Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Cerulean Deluxe King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Cerulean Corner King Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Cerulean Grand Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Day bed
Separate bedroom
Blackout curtains
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Cerulean Queen Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Corner Suite with Lounge Access, Non Smoking

Highlights

Separate dining area
Air conditioning
Club Lounge
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 125 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite with Lounge Access, Non Smoking

Highlights

Air conditioning
Club Lounge
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Double Room Standard Floor - Smoking

  • Sleeps 2

King Room Standard Floor Non Smoking

  • Sleeps 2

Superior King Room Standard Floor Smoking

  • Sleeps 3

Superior King Room Standard Floor Non Smoking

  • Sleeps 3

Superior Twin Room Standard Floor - Smoking

  • Sleeps 3

Deluxe King Room Standard Floor - Smoking

  • Sleeps 2

Deluxe Twin Room Standard Floor Non Smoking

  • Sleeps 2

Corner King Room Standard Floor - Smoking

  • Sleeps 3

Corner Twin Room Standard Floor - Smoking

  • Sleeps 3

Corner Twin Room Standard Floor Non Smoking

  • Sleeps 3

Japanese Suite "SAKURA" (Japanese-Western Room) Non Smoking

  • Sleeps 4

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Cerulean Double Room Non Smoking

  • Sleeps 2

Cerulean King Room Non Smoking

  • Sleeps 2

Cerulean Superior King Room Non Smoking

  • Sleeps 3

Cerulean Deluxe King Room Non Smoking

  • Sleeps 2

Cerulean Corner King Room Non Smoking

  • Sleeps 3

Cerulean Superior Twin Room Non Smoking

  • Sleeps 3

Cerulean Deluxe Twin Room Non Smoking

  • Sleeps 2

Cerulean Corner Twin Room Non Smoking

  • Sleeps 3

Cerulean Grand Room Non Smoking

  • Sleeps 4

Cerulean Queen Room Non Smoking

  • Sleeps 2

Deluxe Corner Suite With Lounge Access Non Smoking

  • Sleeps 2

Executive Corner King With Lounge Access Non Smoking

  • Sleeps 3

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About the area

Map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512

What's nearby

  • Shibuya Crossing - 5 min walk - 0.4 km
  • Yoyogi Park - 15 min walk - 1.3 km
  • National Stadium - 4 min drive - 3.7 km
  • Tokyo Tower - 4 min drive - 4.9 km
  • Tokyo Imperial Palace - 7 min drive - 8.0 km

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 9 min walk
  • Tokyo (HND-Haneda) - 41 min drive

Restaurants

  • ‪富士そば - ‬1 min walk
  • ‪つじ田 - ‬4 min walk
  • ‪SUBWAY - ‬2 min walk
  • ‪長崎飯店 - ‬4 min walk
  • ‪WHITE GLASS COFFEE - ‬2 min walk

About this property

Cerulean Tower Tokyu Hotel

Luxury hotel near Shibuya Crossing
Located close to National Stadium and Tokyo Tower, Cerulean Tower Tokyu Hotel provides a corner/local shop, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a body treatment or a facial at the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also find perks such as:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and babysitting (surcharge)
  • A banquet hall, a lift and luggage storage
  • A gift shop, free newspapers and wedding services
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 403 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with designer toiletries and bidets
  • TVs with cable channels
  • Fridges, electric kettles and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 4,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: JPY 4,200 to 4,200 for adults and JPY 2,100 to 4,200 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BELLOVISTO
  • COUCAGNO
  • Japanese Cuisine SAKURAGA
  • szechwan restaurant CHEN
  • Teppan-yaki SAKURA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s restaurant, COUCAGNO will be closed on January 7, 2026.
Due to maintenance, this property's executive lounge will not be available on January 27, 2026, from 10:30 AM-2 PM. Check-in and check-out service will be available at the front desk and the lounge service at the Cerulean lounge during this time.
A scheduled power outage will take place January 18-19, 2026 from 11 PM-6:30AM. Guests must unplug all the electric devices during this time. Room service will not be available from 11 PM on January 18 to 7:00 AM on January 19, 2026.
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.
A scheduled power outage will take place on January 7, 2026 from 10:30 AM-3 PM and on January 18-19, 2026 from 11 PM-4:30 AM. All facilities that use power, including air conditioning, restaurant will not be available during this time. Check-in time begins at 3:30 PM on January 7, 2026.

Renovations and closures

The property will be renovating from 7 January 2026 to 7 January 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults and JPY 2100 to 4200 for children
  • Self-parking fee: JPY 4000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.
Guests under 18 years old are not allowed in the executive lounge.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Frequently asked questions

Does Cerulean Tower Tokyu Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Cerulean Tower Tokyu Hotel?

As of 6 Oct 2025, prices found for a 1-night stay for 2 adults at Cerulean Tower Tokyu Hotel on 14 Oct 2025 start from AU$748.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cerulean Tower Tokyu Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cerulean Tower Tokyu Hotel?

Self-parking is available for JPY 4000 per night.

What time is check-in at Cerulean Tower Tokyu Hotel?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM.

What time is check-out at Cerulean Tower Tokyu Hotel?

Checkout is at noon.

Where is Cerulean Tower Tokyu Hotel located?

Located in Shibuya, this luxury hotel is 0.3 mi (0.5 km) from Shibuya Crossing, and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Toyosu Market are also within 9 mi (15 km). Shibuya Station is only a 4-minute walk and Meiji-jingumae 'Harajuku' Station is 21 minutes.

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Cerulean Tower Tokyu Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1401 out of 1698 reviews
Rating 8 - Good. 195 out of 1698 reviews
Rating 6 - Okay. 58 out of 1698 reviews
Rating 4 - Poor. 29 out of 1698 reviews
Rating 2 - Terrible. 15 out of 1698 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isaac Acosta

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 8 nights in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the best hotel ever!
Stayed 1 night in Sep 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, perfect location everything was to the highest standards
Stayed 3 nights in Sep 2025

10/10 Excellent

RYAN SHAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5-star hotel. Spacious rooms, great location, attentive staff, delicious breakfast buffett.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of eclectic Shibuya station.
Stayed 3 nights in Sep 2025

10/10 Excellent

Blayne

Liked: Cleanliness, amenities, property conditions & facilities
Good accommodation
Stayed 4 nights in Sep 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
helpful staff, clean rooms, good location!
Stayed 2 nights in Jul 2025

10/10 Excellent

Antone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Executive lounge offered great options throughout the day with a world class view of the city and if you are lucky Mt. Fuji. We loved our stay!
View from Executive Lounge.
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful stay. Staff was attentive and met all our needs. The hotel has great amenities. Location is excellent for accessing train station and restaurants in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location and the staff was very attentive very close to the subway system and the gym is great. Rooms have a great View. Would be very happy to stay there again
Stayed 4 nights in Sep 2025

10/10 Excellent

Kelvin V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my wife and I stayed here for our honeymoon. we could not have imagined a better stay. Such an amazing location, staff, and amenities. when staying in Shibuya, this one is a no brainer
Stayed 5 nights in Sep 2025

10/10 Excellent

Vilay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent - great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Logan Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location! Made the trip go seamlessly!
Stayed 8 nights in Sep 2025

10/10 Excellent

Johnny

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 10 nights in Jul 2025

10/10 Excellent

glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Apr 2025

10/10 Excellent

Nat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Everything about it. Classy, sophisticated, elegant, room space, service impeccable, and convenient to everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatest hotel experience we hav ever had. Wonderful staff! Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was was always there to help
Stayed 2 nights in Sep 2025

10/10 Excellent

adlina

Liked: Cleanliness, staff & service, property conditions & facilities
Very centrally located
Stayed 1 night in Jun 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located conveniently near Shibuya Station, with great views in upper rooms and fantastic breakfast options. My room was impeccable, with lots of easy to use tech and comfort amenities.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! The view from the top floor bar was excellent. Drinks and Sushi at hotel were great as well! Rooms were clean, spacious bathroom, and noise was minimal could not hear tv or voices in other rooms or hallway. Would absolutely stay again!
Stayed 6 nights in Sep 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a very nice location. The room was amazing and would stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Marilou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff provided excellent service. They were all very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Pui Chuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel area is quite and nice. Few minutes walking to central Shibuya for food and shop.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remains one of my favourite hotels in the world. Rooms are wonderful, great views, incredible location and a calm that is so needed in Tokyo.
Stayed 1 night in Aug 2025