Zazil-ha Hotels, Playa del Carmen

"Clean hotel , Amazing staff , the only negative point is breakfast starts at 8:30 am . Otherwise everything is fine ."

"Muy buen lugar muy cercas de la playa y de la 5ta pero a la vez tranquilo definitivamente vale la pena quedarse aquí también reconocer al personal todos muy amables y serviciales Isaías creo era el recepcionista de la mañana fue extremadamente amable y servicial merece un aumento y los de la barra de la alberca igual de amables gracias y definitivamente volveré "

"The hotel staff were the best part! They made us feel welcome and at home. The property has beautiful roof top views and a close walk to the beach/ 5th Avenida. They made our trip a nice place to relax after a long day of adventures! The only thing I would change is longer hours open for the roof top (both morning and evening) would've been a nice option. "

"Great place to stay!! I look forward to staying again!!"

"This will be our 4th time staying there, and no complaints. Everything is within walking distance. "

"Great hotel, nice pool on the top floor. Highly recommend. Close to everything. "

"Yes it was very comfortable and simple to go around the areas of atractions"

"Great place "

"Great Stay with Wonderful Highlights Our Expedia booking turned out great! The airport staff was super helpful, arranging taxis and even letting us grab waters and snacks before heading to our accommodations. Though the gated entrance was a bit hidden, our room was clean, clutter-free, and cozy. The bed was very comfy, and while the thin windows allowed some traffic noise, it was mostly quiet at night. There was a faint smell of bug spray and a few bugs, but it didn’t detract from the overall experience. Our host, Jesus, was fantastic, providing fresh towels and passes to a lively, luxurious beach club that was truly a highlight. We also loved the rooftop area with a small, clean pool, perfect for relaxing. The property felt safe, with plenty of shops, dining, and entertainment within walking distance. While the TV didn’t work, the Wi-Fi was reliable, and the affordable price made it all worthwhile. We’d absolutely stay here again!"