Suite, 1 Bedroom (Blackcomb Benchlands) | Private kitchen
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Reviews of Whistler Superior Properties

3 out of 5
Whistler Superior Properties
4355 Northlands Blvd, Whistler, BC

Reviews

8.2

Very good

Rating 10 - Excellent. 27 out of 63 reviews" "
Rating 8 - Good. 21 out of 63 reviews" "
Rating 6 - Okay. 8 out of 63 reviews" "
Rating 4 - Poor. 3 out of 63 reviews" "
Rating 2 - Terrible. 4 out of 63 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

jose

Travelled with group
Disliked: Cleanliness, room comfort
CAREFUL-Location may not match what is on listing
The listing does not state that the room is not located at the address presented on the listing. This made it difficult for me as I did not have means of transportation between my room and my destination. This information was only presented after booking, and in very fine print. The location is ok if you just want a place to sleep. There were small problems in the room / building. The water was not very hot in the shower or in the hot tub. A resident mentioned that the place had lost hot water for a few days recently. Some of the lights in the room didn't work, including in the bathroom. I took a shower almost in complete darkness. One of the knobs on the stove didn't work. Again, for the price, if all you care about is sleeping and don't care about convenience or having the best commodities, this location is fine. But, I was not expecting this. There are good ratings for this hotel, probably because the better rooms are in better buildings. There are multiple buildings for this listing, which is a little tricky since you don't know where you'll be until after you pay. I came for mountain biking and it was a pain to be much farther away from my friends / group that I thought based on the address on the listing that I THOUGHT I was going to be at.
Stayed 4 nights in Aug 2023
Response from WSP on 10 Oct 2023
Dear Jose. On Expedia you specifically booked a room in the "Blackcomb Benchlands". There is the option of booking this location or a "Whistler Village" location when making your reservation. We are sorry to hear that you did not understand the location selection and expected the rental property to be at our check-in desk. We hope you still enjoyed your time in Whistler. Thank you, Whistler Superior

8/10 Good

Krish

Stayed 5 nights in Aug 2023

4/10 Poor

James

Whistler Superior Properties failed on the Expedia platform in regards to extra parking fees and better understanding of properties location in advance of arrival.
Stayed 8 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, room comfort
Very nice accommodation
Stayed 5 nights in Jul 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023

2/10 Terrible

MARTIN

Stayed 7 nights in Jun 2022

8/10 Good

Andriy

Travelled with family
Liked: Cleanliness, amenities
Good.
Stayed 3 nights in Apr 2022

8/10 Good

Sonnette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Long stairs if you have bad knees
Stayed 3 nights in Mar 2022

2/10 Terrible

Laura, Mission

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not happy about this property This unit has numerous issues The gas fire place leaks gas we woke to a strong smell of gas this morning I called the emergency line talked to someone they said someone would call us but they didn't thats very poor. Luckily we slept with the bedroom door closed and the windows open a bit. The bathtub drains very slowly because it's clogged with hair it's been like that since the first night The coffee machine still had and old coffee bag in it and the light bulb in the lamp beside the couch is burnt out. Almost being gassed is really bad. Also kitchen utensils are poor not enough utensils have to wash them each time you use them. Not impressed I travel a lot this is substandard
Stayed 3 nights in Jan 2022
Response from Whistler Superior on 7 Jan 2022
Hi Laura, Thank you for your feedback. I am really sorry to hear you encountered these issues during your stay. Based on your review, we have already attended to the maintenance items you noted. I think it's worth mentioning that had you reported any of these things during your stay, we definitely could have rectified them immediately and they wouldn't have continued to be a problem for you. We had a professional gas fitter do an emergency inspection of the gas fireplace this morning. The gas fireplace absolutely does not leak any gas and everything is working as it should. Apologies for housekeeping missing the coffee maker, I have passed that along to the cleaning team. I hope you enjoyed the skiing.

6/10 Okay

Laurinda

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Condo is run down. We stayed for 6 nights and we specifically booked a place with a hot tub to relax end of each ski day. To our disappointment, the pool/hot tub was closed for renovation and we were not notified ahead of time. Staff didn't know about it even at the point of check-in. Then we were trying to fill up water in the bath tub to at least dip our legs, but the stopper never worked and water kept draining away :( It was very frustrating. None of the sink stopper worked either, the water kept draining away and we couldn't hand-wash a few small items :( Only good thing about the condo is the space and it's within a short walking distance to the gondola. But with the disappointment and frustration, we wouldn't stay here again.
Stayed 5 nights in Dec 2021
Response from Whistler Superior on 28 Dec 2021
Dear Laurinda, I'm really sorry to hear that you encountered these issues during your stay. We unfortunately weren't aware of the pool/hot tub closure either which is why no advance notice was given and we had to provide an alternative pool/hot tub location for you to use. Thank you also for letting us know about this maintenance feedback. Had we been notified during your stay, we certainly would have been able to get these things rectified for you. We hope you still enjoyed your time in Whistler despite these problems.

10/10 Excellent

Maryam

Travelled with group
Liked: Cleanliness, room comfort
pleasant stay :)))))
I stayed @ Whistler Superior Properties for 3 nights, the total atmosphere was really pleasant really felt like home, it was so close to Whistler village and Whistler market, the property had TV, kitchen with all required items, living room was so cozy and clean and they had such a friendly and welcoming interior design that you felt like you are at you relative's, the garden was looking nice, me and my friend really enjoyed our stay. I usually take long bath or shower, just be mindful of that.
Stayed 3 nights in Sep 2021
Response from Whistler Superior on 28 Dec 2021
Thanks for the feedback! We are glad to hear you enjoyed your time in Whistler.

10/10 Excellent

Marius

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time staying here at Symphony units. There was a problem at the check in and instead 1 bedroom and 1 bathroom unit, we received a townhouse with 2 bed and 3 bathrooms which we loved it a lot. It was too big for us though. We had the surprise to get the parking free under the building. The unit was very clean, we had anything we needed to make our stay pleasant (towels, toiletries, kitchen utensils, full kitchen availability etc). We are sure that the 1 bed and 1 bath would have had the same conditions. Outside the building there is a hot tub which we didn't use since we weren't prepared with bathing suits (we did not know that this will be available). The unit is very close to the Marketplace shopping center, Tim Hortons, restaurants. We felt like home and we gladly recommend this property to anyone.
Stayed 7 nights in Aug 2021

10/10 Excellent

rob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a Strata residence and very well kept! My suite was super clean and was outfitted with everything I needed. Parking was a bit of a challenge park then go upstairs to the lobby and pay and then go back and put the ticket on the car dash (wifi to it was slow and caused other problems) other than that this is an excellent property.
Stayed 3 nights in Aug 2021

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a well-located property and has good space.
Stayed 5 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I went to leave and had a parking ticket for 55.00 which i don't understand. You hive me a code to get into the parking area and i psy to stay there, why shouldn't i be parking there? Not happy about this at all..
Stayed 3 nights in Aug 2021
Response from Dan on 24 Aug 2021
Hi there, sorry we can't see which guest this is so don't know what property you stayed at. Some buildings do have pay underground parking which would have been explained at check-in. If you would like to discuss further, please contact our office and we can take a look at your reservation. Thank you, Whistler Superior Properties

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, well equipped for all our needs. Good location. Paid underground secure parking.
Stayed 11 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was such a good find. Within walking distance of everything while being just removed enough to be quiet at night. Tidy, no frills accommodations with everything you need for an extended stay. Will be back!
Stayed 3 nights in Jul 2021
Response from Sadhbh on 27 July 2021
Thank you for your feedback. We are so glad you enjoyed your stay.

2/10 Terrible

Tiffany

Disliked: Cleanliness, amenities, property conditions & facilities
The property itself is pretty good, a little run down but on the golf course and out of the village so nice and quiet. We saw bears in the backyard which was the highlight of the trip. A short bike ride will get you to Lost lake which we loved...HOWEVER.... The unit we had was full of mouse droppings. In the drawers and cupboards of the kitchen. Not something I was expecting but being in the mountains we were told by the property that it could happen. I was disgusted and spent an entire Saturday cleaning the unit. The management property was hesitant to offer us a full refund. It gave us two nights back as a refund telling me they had to pay a lot of money to advertise on Expedia and the owners of the property wouldn’t be happy if they didn’t receive any money for our stay so that turned me off of ever renting with these guys again. I had very detailed videos of the mouse activity I was able to send the property management but I had a feeling if i didn’t have those videos I would have been told another story.....Maybe just our experience....but also beware that the walls are VERY thin so if you have renters beside or below you that are in Whistler to party, like we did, you will be up at all hours hearing every single movement. I rent with and through Expedia A LOT and this was probably one of the worst experiences in my opinion. The property like I said is still okay, our unit was dirty but the overall location was still nice
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
There was no A/C so it was very hot. The instructions regarding wifi and parking were very confusing.
Stayed 4 nights in Jul 2021
Response from Whistler Superior on 15 July 2021
Thank you for your feedback. Most properties in Whistler unfortunately don't have A/C so during the recent heat wave, it would have been hot. We are sorry to hear the instructions we provided to you at check-in were confusing. Hopefully you were able to give us a call and figure it out?

10/10 Excellent

Frank

Liked: Cleanliness
I liked everything, just a nice 15 minute walk to everything
Stayed 4 nights in Dec 2020
Response from Dan on 11 Dec 2020
Thank you! We hope to welcome you back soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020
Response from Dan on 14 Oct 2020
Thank you!

8/10 Good

Mario, Delta, BC

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The suite was great, lots of kitchen utensils, spacious living room and dining. And across the street to the market and close to Whistler Village. The suite is dated but the owner has maintained the contents, which are cleaning and working. The Jacuzzi was too noisy for me to turn on. I would stay in the unit again.
Stayed 5 nights in Sep 2020

8/10 Good

Steven

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2020

8/10 Good

Steven

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2020

10/10 Excellent

Debbie

Liked: Cleanliness, room comfort
Stayed 10 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location, nice big apartment with everything you need
Stayed 3 nights in Mar 2019
Response from WSP on 27 Mar 2019
Thank you! We hope to see you again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was run down and had an odor of ethnic food
Stayed 5 nights in Dec 2017

6/10 Okay

Terra

Nice Stay
The check in process after hours in not very friendly but once you get checked in it goes smoothly. Parking is very close to the condo. Condo was clean and if your not in shape this condo is not for you. Alot of stairs.But we liked the lay out. Bedroom is away from the bathroom and living area. which was fine for us. The stay was nice.

6/10 Okay

Karthik

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
It was an okay place except for the cleanliness of the garage.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
I had an amazing time in Whistler and really enjoyed my stay in this condo. It was cozy and relaxing all around, with an electric fireplace, kitchen, living and dining room areas, pretty view of the snow outside, and a jacuzzi tub. Plus I had access to the shared outdoor hot tub and pool which was very nice after cold days of walking around the village. The staff were very helpful and friendly. Price for this condo was about the same as what I have paid for a small hotel room elsewhere so very good value in getting a lot for what you pay for. There is even free garage parking, and since the property is right across from the village, you don't have to drive anywhere! Would highly recommend!

10/10 Excellent

Dagmara, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Condo Off the Beaten Path
Loved our little home! Super clean, great amenities and helpful staff. We were a bit further out than I had anticipated. There's a winding road up to the units that doesn't have a sidewalk, so we had to trek up the gravel path. It was 11pm when we arrived and pitch black, so that first walk up was quite the experience. Next time we'll bring a car or ask for a unit in town. Otherwise - it was perfect! We were sad to leave. We will definitely be booking with Whistler Superior Properties again.

10/10 Excellent

Elana, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet remote place
We were in Cedar Hollow 9. This is a 1 bedroom. Pros: The unit is beautiful in a picturesque setting, very quiet, facing into trees, with gas fireplace, jet tab, clean, modern appliances, warm at night. Cons: A bit remote in terms of access; the sofa bed, in case you are more than 2, has a multitude of springs strategically positioned to remind your back of their existence; there is a smallish hot water tank, in case you are planning to use the bath or take too many showers at once.

4/10 Poor

Jean-Marc, Kirkland

Disliked: Cleanliness, staff & service, property conditions & facilities
Not sure what happens if you lose your access code after 10pm since office is closed! Bathroom sinks delaminating and cracked. All finishes are lowest quality. Cutting Board was too dirty. Dishwasher instructions require reading as operation is not intuitive. Gas fireplace and 2 large flat screen TV'S were nice.

6/10 Okay

Nancy, Abbotsford, BC

Liked: Staff & service
Disliked: Room comfort
Sunpath #8
Although the location of this unit is great there are a couple of recommendations that we would have for the owners. Firstly, please replace the bed. We had difficulty sleeping and woke up with sore backs every morning. The second recommendation is to have a window screen placed in the bedroom window so that the room can be cooled down without the fear of bugs coming in. Lastly, the blinds in the dining area need to be repaired or replaced. It would have been lovely to have been able to open them while we ate.

8/10 Good

Robert, Milton Keynes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whistler Appartment
Good all round except for noisy neighbour above (No. 18) who stomped around until 5 in the morning. I guess it was a wooden floor above? We were in No. 14

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Senior Getaway
Very friendly and helpful staff. Booking and check in flawless. Property had all the amenities one would want. Walking distance to village. Would highly recommend for an inexpensive getaway.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
We were in Whistler for the last weekend of skiing. We selected Whistler Superior Properties because the apartment was close to everything - walking and bike trails, shops, restaurants, farmer market. We parked the car in the garage and walked everywhere. We lucked out and stayed in the apartment with double story windows - our views of the mountains were fabulous. The apartment was clean, quiet, comfortable. We will stay here again when we return. Make sure to try Purebread Bakery - we ate breakfast there every morning - amazing bakery!

10/10 Excellent

Martha, G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location esp. grocery store & bus to ski area
Nice apartment with plenty of room & good kitchen. Location worked well with grocery store & bus stop across street. Very convenient.

10/10 Excellent

Brian, Colchester, VT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended. Super stay, super close
Check in was great - people were wonderful. Parking was SUPER amazing, so nice the setup they have. The room was good. Ive stayed in the village and this is as nice as you can get without spending big $$$. The hot tub was excellent, and it is so close to everything. Would recommend to ANYONE to stay here if you can.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything, quiet and very home alike. I went to do some work and found this place at a very good price.

6/10 Okay

Eva, Seattle

Liked: Cleanliness, room comfort
Great location; ok place
My husband and I stayed for a long weekend at this condo. It's a fully furnished condo with a queen size bed (sorry no king) including kitchen. The property also has a pool and jacuzzi - very nice. Towels, shampoo, ... are all provided; there is no maid service during the stay. It's a great location in Whistler - right across from the Marketplace and the ski shuttle which goes every 10 minutes. The only 3 negatives were: 3 light bulbs were out in the bathroom - they got replaced but with non-matching ones. There is a floor finishing issue between the bathroom and the hallway (missing a connector step), and 1 of the lamp covers was broken (and not replaced). We own a condo in that same complex and our condo has nicer finishes + king size bed, but the location, cleanliness and basics were all there in this condo too.

8/10 Good

Catriona, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation! But wary of hotel.com policy
We really appreciated the helpfulness of the staff and the accommodation was excellent. Be aware that where you check in is not necessarily where you will be staying. You could be in Whistler or Blackcomb, as there are many properties and only the check-in location is shown on the map. This caused us a mix-up at first. Another concern with hotels.com is that the cancellation policy of up to one night before arrival pay for first night, as shown on website, was not quoted by customer service, who insisted on full booking charged (3 nights for us) if cancelled. Luckily we didn't have to cancel! But this has made us wary of using hotel.com in the future.

10/10 Excellent

MaryLynne, Calgary, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Majestic Whistler
Great proximity to everything. Security of the facility was top notch. Had lots of amenities. Didn't like to pay for parking.

8/10 Good

Leanne, Comox

Liked: Cleanliness, room comfort
Whistler Wonderful
Our suite was clean, it had all of the amenities we needed and the location was perfect.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for ironman canada
Close to village with market. 2 min walk. Place with kitchen, microwave, toaster with plenty room for family of 5. 3 kids.

8/10 Good

Alan, Gloucester, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, eventually
The room and its location were great. It was very handy for the excellent mountain bike trails around Lost Lake. We had to park our vehicle about 500m away as it was over the hotel's height limit. We were disappointed and frustrated when we arrived to check in at 7pm and were not expected. It took several phones calls and half an hour to get our booking recognised and a room allocated.

8/10 Good

Phong Brian, huntington beach, ca

Liked: Property conditions & facilities
Great location and nice place
The condo we rented was on the edge of the village, close to the main road and the grocery store. It was perfect for the weekend. I only wish we had a hot tub.

8/10 Good

Raynald

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2022

8/10 Good

Maria helena

Travelled with family
Liked: Cleanliness, room comfort
Muito bom, voltaria
Muito bom, confortável. Tudo automatizado(portas e portões). Só tenho a reclamar do secador de cabelo que não funcionava e estava muito frio.
Stayed 3 nights in May 2022