Heavens Holler Hotels, Waynesville

"There are lots of workers staying at the hotel. They were super loud until 2-3am playing music from their trucks in the parking lot which is right up against the hotel rooms and drinking out on the walkways. There are shipping containers stacked in the parking lot. The night clerk was contacted to ask for assistance with the noise level and said “there is nothing I can do about it.” We were supposed to stay 4 nights but left after one night after getting very little sleep. The hotel did agree to refund the remainder of our stay. But it caused an inconvenience and a waste of one of our vacation days having to check out and then check into another hotel. "

"Room was clean enough… Not immaculate but not filthy. Parking is tight. Pool was closed. The back porch overlooking the creek was really nice. The location was excellent. "

"Raheem at check in desk is so helpful and accommodating every time I come. He goes the extra mile! Rooms are always clean, beds are comfortable, breakfast is good, and hot tub is nice!"

"Better parking spot needed for cabin"

"We had a great weekend getaway. It was clean and had everything we needed. "

"Only stayed one night but the staff were so nice and the room was very clean. Close enough to town and WCU, since that is why we were there. "

"Clean room. Staff was nice. Pool was not very good and jacuzzi was down. "

"Loved that our large deck was about 6' from the creek as it swiftly flowed over rocks making little white caps and white sound of rushing water soothed away all our troubles There's a large round wrought iron table on the deck with armed chairs. Bring a cushion. The interior is a one bedroom corrage. The fully stocked kitchen isn't fully stocked, however. 3 nice pots, but only one fry pan, an older "copper," finish. The only spatula made for coated frypans is extremely flimsy. They have nice stainless steel ones, however. Good to use on the outdoor grill. The queen size bed is to die for, lots of closet room as well. Nice big natural stone gas log fireplace that doesn't work. Would be helpful in taking the chill off. But there is one electric healer built into the living area wall, and a baseboard heater in the bedroom. All in all, we had a great time. "

"very clean , lovely hotel . Enjoyed the area and the walk around the lake . "