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"Well, when I checked in, she said the computer system was down and the room that I reserved was no longer available, which was a queen I ended up getting a king and my daughter had to sleep on the sofa bed and that pissed me off and she also told me that my first night I wouldn’t have to pay for and she also told me that my second night I won’t have to pay for and they ended up charging my card anyway"

"Clean room. Staff was nice. Pool was not very good and jacuzzi was down. "

"Loved that our large deck was about 6' from the creek as it swiftly flowed over rocks making little white caps and white sound of rushing water soothed away all our troubles There's a large round wrought iron table on the deck with armed chairs. Bring a cushion. The interior is a one bedroom corrage. The fully stocked kitchen isn't fully stocked, however. 3 nice pots, but only one fry pan, an older "copper," finish. The only spatula made for coated frypans is extremely flimsy. They have nice stainless steel ones, however. Good to use on the outdoor grill. The queen size bed is to die for, lots of closet room as well. Nice big natural stone gas log fireplace that doesn't work. Would be helpful in taking the chill off. But there is one electric healer built into the living area wall, and a baseboard heater in the bedroom. All in all, we had a great time. "

"Room was very clean. Staff friendly and helpful. Breakfast was excellent, better then many of the other chains we have stayed at. "

"The lodge was very nice but Expedia really let me down. The Lodge had no booking for me. The staff at the lodge was no help at all so I had to pay for the three nights again on another card. I have not resolved this yet Expedia. I would highly recommend this lodge in Bryson City NC. "

"Clean room, comfortable bed "

"Won $1600 at the casino. Staff was lovely. Had a great time. Room was clean and bed was perfect. Just make sure if you are a non-smoker get a non-smoking room. Some rooms are for smokers and in these times that’s unusual. "

"Nice people, clean "

"convenient to the casino but also all the kid friendly attractions. staff was friendly. clean in the room and common areas. highly recommended "