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"Assistant Manager was friendly and helpful. He was actually leaving work, when he saw me come in and helped me check in on his own time. Where do you find help like that in this day and age?"

"Very convenient location to restaurants and stores."

"Great location!"

"Staff was great and room was clean"

"Like that is is pet friendly with plenty of areas that provide waste bags. Beautiful view off patio. Ordered food from Outlook restaurant at resort. It was good and reasonably priced."

"Front desk was extremely nice and accommodated my request. The room as always was very clean, has a pleasant, updated appearance. For the price, it’s a solid place to stay and save money for shopping downtown or enjoying Biltmore house which is just down the street. "

"Historic. Great views. Enjoyed walking around the hallways."

"Location of the elevator is inconvenient. You have to walk all the way to one end to use it and then walk all the way back to the other end where the room was. Hotel was pretty good otherwise. Area around the hotel is a bit run down"

"The four was snack g in the red staff restaurant! Service was top notch. The bed was so comfortable. The soap & lotion was great! "