Search Best Resorts in Balsam

"Beautiful views, friendly staff, comfortable rooms "

"Although the room itself was nice it was very dusty as if it had been cleaned a month ago and not used since. During my 3 night stay housekeeping never came even when requested. Safe in room did not work. Hotel was very crowded even on weekday and long wait at valet…very unorganized. Lots of restaurant choices but most of them were only open at night. Probably will not be back unfortunately."

"Staff was great, room super clean, breakfast lacking. Just small gas station muffins and coffee (half and half only for creamer)/juice."

"Great stay"

"Rooms were clean. Dated and the beds are not very comfortable. "

"The facility was great. Clean and comforting. Felt safe there. The staff could use some training. No eye contact when entering lobby. No excitement about their job. No customer service skills. All in all it was a good stay."

"The check in process took forever. The lady at the front was friendly but new and had no idea what she was doing. While standing there and she was calling for help i watched german roaches climb on the desk through her folder holder. Once we got to our room it was ok. Cleanish...shower was gross. Ashtray out on back porch was full of used cigarettes and the seats were very worn in. Will not stay here again. "

"there are individual parking for the dome reserved. The parking is very close, just a little walk to the dome. The property is very clean, with good decor , mountain view and with all other eminities needed."

"Great spot for a couple or a small family with a little kid (especially a train-obsessed toddler!). Fantastic location with easy access to Great Smoky Mountain National Park, Pisgah Forest, Waynesville, and Asheville. Clean, comfortable and relaxing. Great rental!!"