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"Very convenient location to restaurants and stores."

"Excellent "

"We were treated to Champagne and live piano music upon check-in."

"Like that is is pet friendly with plenty of areas that provide waste bags. Beautiful view off patio. Ordered food from Outlook restaurant at resort. It was good and reasonably priced."

"We absolutely loved our stay. What a wonderful staff from the super sweet valet, desk people, and the bartender (with long hair) were absolutely wonderful. My only complaint is the bartender that is tall with short hair, he was incredibly rude to people and needs additional training. I am in marketing and thought he really was a liability to what otherwise was such kind people. "

"Front desk was extremely nice and accommodated my request. The room as always was very clean, has a pleasant, updated appearance. For the price, it’s a solid place to stay and save money for shopping downtown or enjoying Biltmore house which is just down the street. "

"Historic. Great views. Enjoyed walking around the hallways."

"Location of the elevator is inconvenient. You have to walk all the way to one end to use it and then walk all the way back to the other end where the room was. Hotel was pretty good otherwise. Area around the hotel is a bit run down"

"So many options within such a short walk.... shopping restaurants and Harraha's Event Center is just a block away. The staff is so extremely friendly and couldn't go out of their way more to make our stay more enjoyable. LOVE THIS PLACE! We will definitely be back..SOON!"