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Haywood Park Hotel, an Ascend Collection Hotel

2.5 star property
Travelers can pamper themselves with spa treatments, savor French cuisine, and step right into downtown Asheville's distinctive charm from this central location.

Choose dates to view prices

Haywood Park Hotel, Ascend Hotel Collection, is in downtown Asheville. Guests enjoy spa treatments and French dishes at Isa's French Bistro. With dry cleaning and valet parking, visitors can explore the onsite mall, Grove Arcade, or the nearby Basilica of Saint Lawrence.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$203
includes taxes & fees
1 June - 2 June

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About this property

Haywood Park Hotel, an Ascend Collection Hotel

  • Hotel near Harrah's Cherokee Center - Asheville
  • Located close to Grove Arcade and Basilica of Saint Lawrence, Haywood Park Hotel, an Ascend Collection Hotel provides concerts and live shows, a shopping centre on-site and a coffee shop/cafe. Treat yourself to a body wrap, a detox wrap or a deep-tissue massage at the on-site spa. The on-site American cuisine restaurant, Fitz and the Wolfe, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
  • Additional perks include:
    • Valet parking (surcharge), an electric car charging station and smoke-free property
    • A vending machine, a lift and a front desk safe
    • Evening entertainment, ATM/banking services and tour/ticket information
    • Guest reviews give top marks for the central location and helpful staff
  • Room features
  • All guest rooms are individually furnished, and boast comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Egyptian cotton sheets, pillowtop mattresses and down duvets
    • Bathrooms with designer toiletries and shower/bath combinations
    • 43-inch plasma TVs with premium channels
    • Wardrobes/cupboards, separate sitting areas and LED light bulbs

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
3 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Haywood Park Hotel, an Ascend Collection Hotel pet-friendly?

Yes, this hotel allows dogs (limit 3 total). There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Haywood Park Hotel, an Ascend Collection Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Haywood Park Hotel, an Ascend Collection Hotel on 1 June 2026 start from AU$203, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Haywood Park Hotel, an Ascend Collection Hotel?

Valet parking is available for USD 22 per day.

What time is check-in at Haywood Park Hotel, an Ascend Collection Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Haywood Park Hotel, an Ascend Collection Hotel?

Checkout is at 11 AM.

Where is Haywood Park Hotel, an Ascend Collection Hotel located?

Located in Downtown Asheville, this spa hotel is within a 5-minute walk of Grove Arcade, Harrah's Cherokee Center - Asheville and Basilica of Saint Lawrence. Western North Carolina Nature Center and Biltmore Estate are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 723 out of 1002 reviews
Rating 8 - Good. 166 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in great downtown location. Rooms are huge - staff polite! Overall great experience.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
The hotel was beautiful and the location was excellent.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

SABRINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room in a great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great location, clean, comfy beds
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michael J

Great Hotel and staff was super!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome, room was huge and clean.
Stayed 1 night in Dec 2025
Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room with nice views.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel. It was very clean and well managed.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Beautiful hotel with really comfortable beds, nice showers and plenty of seating in the rooms. Wish we could have stayed for longer than an overnight.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Curtis or Shequita

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was absolutely beautiful and the staff was very friendly. Our mattress was a little bit too firm. Other than that it was good.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities
Great hotel. Spacious clean, rooms. Helpful staff. Great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

bridget

Liked: Cleanliness, staff & service, amenities
Great staff. Quiet place. Perfect location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing with a wonderful view. The hot tub was beautiful. We had a great stay.
Tree in the lobby
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place! We were greeted with champagne upon check in, the room was clean, spacious and the perfect spot to walk to/from the Civic Center for Christmas Jam!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff was friendly. The location was terrific.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lynn

Liked: Amenities
Excellent location in downtown Asheville. Very friendly staff. Hotel was clean and the room was large enough to be considered an apartment!! Will definitely stay here again.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Michael

Liked: Staff & service, amenities
Friendly staff and well located downtown.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Elaine

This hotel is right in downtown Asheville, near wonderful restaurants & terrific art collections, also the shops on Lexington Avenue. You can walk to everything (but need to drive to Biltmore Estate.) Haywood Park hotel was an historic Bon Marche department store so the rooms are spacious as are the hallways. Extremely helpful staff. Do be aware that if you have a car you will be required to use their Valet Parking which I mistakenly thought was $22 per day but which in fact was $22 every time you got your car out so that ended up being twice as expensive as I had expected.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great room, great staff! Would stay here again!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay! Staff was helpful and very nice. The property was beautiful. Decor was tasteful. The bed was so super comfortable and the rooms were luxurious.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

alan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff! Hotel was clean above most others standards. Would stay again!!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities
Clean spacious room, large bathroom with tub and tv, kind staff, close to everything. I will definitely be back!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robert and Deborah

Liked: Cleanliness, amenities
Love the location. Love the staff. Love our room. We will definitely be back.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Beautiful hotel.
Stayed 1 night in Oct 2025