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"Front Desk, Concierge, Housekeeping team, and the Global Breakfast Staff were excellent, went above and beyond, great to speak to and interact with. They were all very kind and accommodating. "

"Received an excellent services from Ayumi. Thanks "

"It was a great experience for my first time at a ryokan/onsen. Staff and service was first class. In room onsen is such an awesome thing to have. I enjoyed having access to a mist and dry sauna. The open air onsen was awesome to experience. Full body oil massage was also great. This was a great relaxation getaway in a small town. If I get the opportunity, I would come here again. "

"Great view, super comfortable during quiet period. We will for sure come back again!"

"I came here with my wife at the end of August, and I had an amazing time. I wish I booked for longer as the nature, Onsen, food, and service were beyond imagination. Even though Niseko is known for skiing, I think it's worth coming here in the summer or off season. I arrived to Kutchan Station where a driver picked us up and dropped us off at the hotel. Immediately, I noticed the excellent service and attention to detail that was above my experience compared to other hotels in Hokkaido. Due to it being an off season, I had the whole Onsen to myself! The room is very spacious and has everything including a washer/dryer, a full kitchen, and a walk out balcony. Even the slippers were so nice so I ended up buying the same brand later on my trip! For breakfast there are fruits, juices, and breads that you can grab. I was surprised that you choose a menu for breakfast and they had a Japanese and Italian option. We both went with Japanese and the fish was delicious! It comes many side dishes too! "

"Always great to stay at midtown niseko, 24 hr counter, room has everything an outdoor adventurer would want"

"Wonderful service! The Kaiseki dinner was fabulous!"

"This was a very fun and relaxing place to stay for four nights. We were a group of six with ages ranging from 0-70, and all of us really enjoyed it. The meals were all delicious, and the onsen was really nice. The area around is beautiful, and the weather was relatively cool even in the August heat. "

"Very good"