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Hotel Shikanoyu

3.5 star property
Travelers find both relaxation and fun at this ryokan, where hot springs soothe tired muscles while the game room offers arcade entertainment between meals

Choose dates to view prices

Located near Jozankei Futami Park, Hotel Shikanoyu welcomes families with its onsen and hot springs. Enjoy coffee at the in-house shop or savor Japanese dishes at Restaurant KAEN. The ryokan offers WiFi, a bar for evening drinks, and a game room for entertainment.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
The current price is AU$161
25 May - 26 May

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About this property

Hotel Shikanoyu

  • Family-friendly ryokan near Jozankei Hot Spring
  • Located close to Jozankei Futami Park and Sapporo Pirka Kotan, Hotel Shikanoyu provides an indoor mineral hot spring (onsen), a coffee shop/cafe and an arcade/games room. For some rest and relaxation, visit the indoor/outdoor hot springs. The on-site Japanese cuisine buffet restaurant, Restaurant SHIKANOMA, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests.
  • Additional perks include:
    • Free self-parking
    • Free train station pick-up, hot springs on-site and a 24-hour front desk
    • Coffee/tea in reception, a front desk safe and a gift shop
  • Room features
  • All 170 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Toilets with electronic bidets, hairdryers and soap
    • 32-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, fridges and daily housekeeping

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests not requiring dinner service at the hotel can check in until 9 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Hot springs access available from 3:00 PM to midnight
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Guests with tattoos are not able to use the on-site public bathing facilities

Frequently asked questions

Is Hotel Shikanoyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Shikanoyu?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Shikanoyu on 25 May 2026 start from AU$161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Shikanoyu?

Self-parking is free at this property.

What time is check-in at Hotel Shikanoyu?

Check-in start time: 3 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Shikanoyu?

Checkout is at 10 AM.

Where is Hotel Shikanoyu located?

This family-friendly Sapporo ryokan is located in the historical district, within a 10-minute walk of Jozankei Futami Park and Jozankei Hot Spring. Sapporo Pirka Kotan and Hōheikyō Dam are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.0

Cleanliness

8.2

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 123 out of 338 reviews
Rating 8 - Good. 141 out of 338 reviews
Rating 6 - Okay. 44 out of 338 reviews
Rating 4 - Poor. 20 out of 338 reviews
Rating 2 - Terrible. 10 out of 338 reviews

Reviews

Verified

10/10 Excellent

Connor

Liked: Cleanliness, amenities, property conditions & facilities
Great room, wonderful onsen, very clean facilities. Excellent staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the spa and the yukata. Breakfast and dinner had lots of options
Stayed 1 night in Oct 2025
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a classic onsen hot spring experience this is a great value. The room was cozy and comfortable. The baths are wonderful and relaxing. The staff are all very nice and accomodating. Great buffet dining with local foods featured. Amazing Japan experience close to downtown Sapporo
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay with one of the best onsens I've had the pleasure to enter!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service
The hotel is grand, though old-fashioned. I enjoyed the lobby with its unique board games and free hot drinks machine. We discovered later there are also vending machines behind the elevators. The main attraction is the onsen. After I sprained my knee skiing, I went to the onsen on the 12th floor of the Hana Momiji hotel, which is connected on the 4th floor. The buffet breakfast and dinner had good variety and everything was well-prepared. The salon also had some nice desserts, and their gift-shop seemed reasonable.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Burnet

Liked: Staff & service, amenities, property conditions & facilities
Buffet dinner and breakfast are fair only
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Rickey

Ok
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tee Whay

Liked: Cleanliness, staff & service, property conditions & facilities
hotel didn't provide bus transport to station
Stayed 1 night in Jun 2023
Verified

8/10 Good

Masahiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リラックスして休めました。ありがとうございました。
Stayed 1 night in May 2026
Verified

8/10 Good

kyoko

Liked: Staff & service
平日に休みが取れたので前日に予約しました。 別のホテルと迷ったのですがAIでこちらのホテルのほうが落ち着けるようなのでこちらにしました。浴場を広くとるためなのでしょうが脱衣所から１階分の階段を下りて温泉になります。先週行った登別温泉のホテルもそうだったのでそのころ建てた施設ではよくある設計だったのかもしれません。温泉はとても良いと思いますが足腰に不安がある方にはお勧め出来ません。 部屋のタオル干しの幅が広くてバスタオルもかけられたのが良かったです。
Stayed 1 night in May 2026
Verified

8/10 Good

kunio

Liked: Staff & service, amenities
駐車場がちょっと不便ですね。でも、駐車場まで車で送ってくれるので、たすかりました。
Stayed 1 night in May 2026
Verified

8/10 Good

Nami

Disliked: Staff & service
◎サウナが最高でした！また入りたいくらいです！ △食事する時の食器が汚かったです。 △布団を敷く時やチェックアウト前に職員さんが部屋にまだいるか確認してきたのですが、できれば職員の中で連携をとって対応してほしかったです。 △畳が少し汚いかなと思いました。 △夜温泉に入った時に、洗い場の流しが詰まって、水が流れず、そのまま泡や髪の毛が流れているなかで洗うのが少し不快でした。混雑する時間帯ではあると思いますが、定期的に点検してほしいなと思いました。
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Youhei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スパはとても綺麗で入浴しやすかったです。駐車場は若干遠いので、チェックイン前後で時間が必要です。 後、チェックアウト時に人が集中するので、時間がかかっておりました。事前のチェックアウトが必須です。
Stayed 1 night in Mar 2026
Verified

8/10 Good

KIYOMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が高温、中温、低温とあって楽しめました。 夕食のブッフェはすごく混んでいて、順路をきちんと海外の方にも分かるようにしてほしいと思いました。 お部屋はとても広くのびのびと過ごせました。
Stayed 1 night in Feb 2026
Verified

8/10 Good

Keiko

Liked: Staff & service
加湿器の貸出あってよかった
Stayed 1 night in Feb 2026
Verified

8/10 Good

yuka

Liked: Cleanliness, amenities, property conditions & facilities
ご飯がとってもおいしかった！ お風呂場？にあったフリードリンクもコーヒーもとっても嬉しかったです！
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Yuuko

Disliked: Cleanliness, amenities, property conditions & facilities
ホテル敷地外の駐車場にワゴン車で送迎。 車に忘れ物をしても取りに戻れない。朝も車迄送迎だが雪をはねてるもなく最悪、食事も朝晩全くメインがなく夜は到着順で19時半までは会場に行ってはダメとの事、おススメは出来ない。部屋は老朽化してるのは仕方ないがリピなし確定宿でした。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

拓哉

Liked: Cleanliness, amenities, property conditions & facilities
とてもよかったです！ また来年もお願いします。
Stayed 1 night in Nov 2025
Verified

8/10 Good

kenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉とサウナが素晴らしい。 人気があって、日帰り入浴客も多く、昼間は洗い場やサウナも座る場所がないくらいだった。 欠点は、エアコンの調整が難しく、寒かったこと。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hyeyeon

Liked: Cleanliness, staff & service, property conditions & facilities
내부시설 깔끔하고 직원 친절하고 고즈넉하고 좋았음 렌트해서 가을에 다녀왔지만 렌트로 겨울에 다녀오기는 힘들해서 송영버스를 이용하는것이 좋을것같숩니다
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

TAMAMI

Liked: Cleanliness, staff & service
悪い点今回3名で宿泊予約したのに部屋のコップが2つしかなく、フロントに1つ足りない旨伝え部屋へ持ってきてくれるとのことだったのに結局持ってきてもらえなかった。 良い点お風呂がとても良かった！
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

JAEMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용하고 너무 좋았어요
Stayed 1 night in Jul 2025
Verified

8/10 Good

kyoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
当日の朝にネット予約して宿泊しました。 とてもお安くてドキドキしてましたが　夫婦2人なのに和室のに、和室ふた部屋繋がってる広いお部屋で布団も8枚ありました💦おかげ様でゆったり過ごすことができました。ただトイレに行くまでが遠くて　びっくりしました。一度玄関のスリッパを履いて少し廊下を歩いてトイレに辿り着きました。夜中のトイレが少し怖かったです。でも　夕食朝食も美味しく頂き　楽しい旅行となりました。
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

部屋の清掃

全体的な清掃は行き届いていたが、和室テーブルの下にガラスの細かな破片が散らばっていた。 幸い怪我はなかったが、チクッとし気付いたので何とか問題なかった。すぐに部屋の掃除を行って頂いたが大けがに繋がる事例だったのでその点は気を付けていただきたいと思う。
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Kenichi

Liked: Staff & service
Disliked: Property conditions & facilities
長らく使用していなかったのか部屋のバスルームが汚かったです。もう少し気をつけていただけるといいと思いました。 スタッフの対応や食事、公共の浴場なとば何ら問題ありません。すばらしい施設だと思いました。
Stayed 1 night in Jul 2025