i love the convenience of this hotel, i don't have to stress of getting up too early to catch my flight. also, the onsen facilities are wonderful. maybe the masseuse could be better... maybe a professional masseuse perhaps? otherwise very good facilities.
i love the convenience of this hotel, i don't have to stress of getting up too early to catch my flight. also, the onsen facilities are wonderful. maybe the masseuse could be better... maybe a professional masseuse perhaps? otherwise very good facilities.
Mary-Peace
Reviewed February 4, 2025Reviewed February 4, 2025
I can not imagine a better place to stay in Tokyo.
Everything was 5 star.
The panoramic views over the harbour were stunning
Staff service amazing particularly the concierge
Very well priced.
Restaurants were a little expensive but huge choices within walking distance
Will always go back there
I can not imagine a better place to stay in Tokyo.
Everything was 5 star.
The panoramic views over the harbour were stunning
Staff service amazing particularly the concierge
Very well priced.
Restaurants were a little expensive but huge choices within walking distance
Will always go back there
We had a lovely 2-night stay here in one of the moderate queen rooms. It was sweet and everything we needed. Also the location near the Kokuritsu-kogijo station was perfect for us. Really near Shinjuku so just awesome, we totally could have stayed longer. Staff were friendly and we were able to store our bags after we checked out. Would totally go back.
We had a lovely 2-night stay here in one of the moderate queen rooms. It was sweet and everything we needed. Also the location near the Kokuritsu-kogijo station was perfect for us. Really near Shinjuku so just awesome, we totally could have stayed longer. Staff were friendly and we were able to store our bags after we checked out. Would totally go back.
We stayed for just one night, to be close to our the terminal for an early flight so did not have breakfast. Accomodation was very clean and modern. Staff were friendly, although when we checked in there was an influx of guests and this created a bit of stress among staff during check in, but luckily the hotel offers check in on a self-service device which helped make the process more straightforward. Would stay again!
We stayed for just one night, to be close to our the terminal for an early flight so did not have breakfast. Accomodation was very clean and modern. Staff were friendly, although when we checked in there was an influx of guests and this created a bit of stress among staff during check in, but luckily the hotel offers check in on a self-service device which helped make the process more straightforward. Would stay again!
Sam
Reviewed October 17, 2025Reviewed October 17, 2025
I thoroughly enjoyed my stay at Hotel NIWA. As a solo traveller, this is a lovely, safe area. Although I felt safe overall in all locations.
After much research I chose Hotel NIWA as I love the serenity here. It’s so peaceful, away from the busyness & the crowds, however a great location, close to all with such great transportation & so many fabulous dining options close by. The food is fabulous here.
The service standards are excellent. I found all staff so friendly, courteous & so helpful....
I thoroughly enjoyed my stay at Hotel NIWA. As a solo traveller, this is a lovely, safe area. Although I felt safe overall in all locations.
After much research I chose Hotel NIWA as I love the serenity here. It’s so peaceful, away from the busyness & the crowds, however a great location, close to all with such great transportation & so many fabulous dining options close by. The food is fabulous here.
The service standards are excellent. I found all staff so friendly, courteous & so helpful....
Absolutely loved my stay here, and would definitely stay again. Location is great, really clean, rooms aren't super cramped, great amenities and supplies, etc. Just an all-round amazing stay and 5/5 experience.
Absolutely loved my stay here, and would definitely stay again. Location is great, really clean, rooms aren't super cramped, great amenities and supplies, etc. Just an all-round amazing stay and 5/5 experience.
Nicolle
Reviewed September 30, 2026Reviewed September 30, 2026
This is the second time we’ve stayed here. Both times as a family of 5 staying in 1 room.
We didn’t spend much time in the room or hotel other than to sleep but it was spacious and well appointed.
The hotel is very close to 4 stations and only a short walk to Tokyo Dome and with plenty of eating places close by.
This is the second time we’ve stayed here. Both times as a family of 5 staying in 1 room.
We didn’t spend much time in the room or hotel other than to sleep but it was spacious and well appointed.
The hotel is very close to 4 stations and only a short walk to Tokyo Dome and with plenty of eating places close by.
My husband and I have just completed 9 days at Tokyu Stay and absolutely loved it. The hotel was small , exceptionally clean and the staff were very gracious and professional. My husband left his iPhone in the taxi on arrival at the hotel and Julie ( and some of her colleagues) worked extremely hard to track it down and did so successfully, for which we were very grateful. Although the breakfast had limited choices it was ample. The fact that the hotel was situated very close to the Takanawa...
My husband and I have just completed 9 days at Tokyu Stay and absolutely loved it. The hotel was small , exceptionally clean and the staff were very gracious and professional. My husband left his iPhone in the taxi on arrival at the hotel and Julie ( and some of her colleagues) worked extremely hard to track it down and did so successfully, for which we were very grateful. Although the breakfast had limited choices it was ample. The fact that the hotel was situated very close to the Takanawa...
Clean, safe and a great location for exploring Tokyo, with 2 stations for different train lines at the doorstep. Tokyo Station itself is about a 10 min walk away. Clean and comfy rooms. Good quality amenities provided.
Clean, safe and a great location for exploring Tokyo, with 2 stations for different train lines at the doorstep. Tokyo Station itself is about a 10 min walk away. Clean and comfy rooms. Good quality amenities provided.
Very good experience overall
Some things to consider:
1) Guests do have to swap lifts to access rooms from the main one in group that takes you to reception only. This can be inconvenient sometimes as that couple minutes wait makes a difference when having to catch a train or got big luggages.
2) You still have to pay for extras such as a cafe latte even when you have already paid for a breakfast voucher which felt a little money gauging and greedy on the hotel being that other hotels at...
Very good experience overall
Some things to consider:
1) Guests do have to swap lifts to access rooms from the main one in group that takes you to reception only. This can be inconvenient sometimes as that couple minutes wait makes a difference when having to catch a train or got big luggages.
2) You still have to pay for extras such as a cafe latte even when you have already paid for a breakfast voucher which felt a little money gauging and greedy on the hotel being that other hotels at...
Abdul Ghani Mansur Bin
Reviewed February 3, 2024Reviewed February 3, 2024
This was a very conveniently located, reasonably priced hotel in Tokyo that was clean, friendly and had everything you could need. The onsen/ofuro baths were lovely.
My only issue is, as with many hotels in Japan, they try to force you to check in at a kiosk. I like the personal touch of a check in desk, and had to go to one anyway because of my foreign passport. I want to live world where I still get checked in by real people and I should have been given the choice.
The hotel allowed for a...
This was a very conveniently located, reasonably priced hotel in Tokyo that was clean, friendly and had everything you could need. The onsen/ofuro baths were lovely.
My only issue is, as with many hotels in Japan, they try to force you to check in at a kiosk. I like the personal touch of a check in desk, and had to go to one anyway because of my foreign passport. I want to live world where I still get checked in by real people and I should have been given the choice.
The hotel allowed for a...
Slightly out of the bright lights Tokyo, lovely and quiet with a train station close by. The hotel was amazing from the moment we stepped inside, and the breakfast’s were incredible. Can’t rate this place enough and was easily the best hotel we’ve stayed in ever.
Slightly out of the bright lights Tokyo, lovely and quiet with a train station close by. The hotel was amazing from the moment we stepped inside, and the breakfast’s were incredible. Can’t rate this place enough and was easily the best hotel we’ve stayed in ever.