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"Super friendly staff, very comfortable bed and clean! Walkable and central but away from the super busy area."

"Very friendly staff. Lovely spacious room. Easy to walk around. Special thanks to Mr Kenny."

"The staff were extremely nice and welcoming. I’d definitely choose this hotel again. "

" Everything was just superb. The staff were very very friendly and helpful. My wife felt at home interacting with Anna, ĐA, Tom etc. They were truly helpful and informative. They even managed to prepare some real vegetarian food for me which is not a small thing in Vietnam. My wife and I truly recommend this place and would stay there only, if we ever visit Hanoi again. "

"Excellent staff Mia was very helpful very informative I definitely recommend this place "

"nice kitchen? restaurant and breakfast? perfect location and very good airport shuttle free service"

"All the facilities were clean, the view was beautiful, and the spa was very well-maintained. However, the staff weren’t very friendly. "

"Nice staffs but stayed for theme parks only, too far to everything "

"Great staff, great breakfast, good room"