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"Elevator wasn't working the entire weekend."

"The location was excellent. It was quiet enough to sleep at night considering it is in Downtown. Would recommend this place!"

"No continental breakfast but they give coupons for the restaurants next door which were great. Great location. Can be a little loud but windows are well built for sound but if you’re a light sleeper like me earplugs are a must. Great rooms, nice lighting lots of windows!"

"smallest room in the world, booked a standard king and got stuck in a room in which i could not even fully open the door lol. plus it was right next to the elevator so i was woken up by noise all evening. would stay here again but definitely not in room 316"

"The hotel is old, and when in your room, it shows. Needs some updates to stay relevant, specifically in that area of Vancouver. We won’t likely stay at the Pinnacle again. Not when there are much nicer hotels nearby for the same price range. "

"All was good, good location! "

"They charged extra for car parking and even washroom in our bedroom was not functioning properly I asked receptionist to sorted but no action made. Moreover I asked for water they said we don’t provide buy from cafe. Poor service would never recommend this place to anyone."

"Great restaurant and bar at the chop"

"This is a very nice property that is currently being renovated and with the renovation this place is a gem."