Valencia Apart Hotels

"This was my 2nd time to stay at this hotel. On both occasions I stayed for 6 nights. The rooms I had were lovely - large, clean and comfortable. Most staff I encountered were extremely friendly and efficient. I appreciated being greeted when returning each evening. I intended to give a 5 star review but I changed my mind after my interaction with the receptionist on the last morning. I had gone out for a walk and got delayed when taking a phone call. When I returned I requested an additional 15 mins (this was at 10.40pm) to shower and leave the room. The receptionist was on call, clearly with another staff member and I had to wait 4-5 minutes to talk to her. She said she could only give me 5 minutes extra in the room. The cleaning supervisor knocked my door at 11.03am. I ended up in reception with wet hair, putting on my jewellery and fixing my last few items. It was extremely disappointing that I couldn’t be given this small amount of time. I had had no housekeeping for the 6 days as I am a tidy person and there were sufficient towels and supplies in the room. Therefore I think I am quite a low maintenance guest. The receptionist did credit me the $4 I owed for a croissant when I raised my frustration but this didn’t placate me. I lived in Studio City for many years and will return regularly to visit friends - however I am not sure now I will stay here again. "

"Everything was amazing! We loved it and will be back! "

"Great location, good breakfast, clean rooms and bathroom. Only complaint was the sofa in the suite was dingy and had dirty marks which made it "

"The hotel decided to make breakfast a "Taco Tuesday". The net result was something that looked horrible, had no eggs, and severely undercooked bacon. I have always loved going to Hampton Inns because of their cleanliness and the excellent breakfasts. This was a terrible disappointment. I ended up spending the rest of my trip at hotels in a different hotel chain - I just can't count on Hampton Inns for consistent service."

"Cleaning staff needs more clean better soap residue on shower, floors not mopped"

"Plenty of parking space"

"Basic rooms but very loud being next to the freeway so sleep wasn’t great"

"Beautiful "

"The room smelled like urine, couldn't use AC because it made the urine smell worse. The same night we arrived tired from the 8 hour drive with wife and kids, I had to request room change. We got moved to another room we're the urine smell was less intense as long as we didn't run the AC. we were supposed stay for 3 nights but only stayed two. They promised me a refund, but lied. We had stayed there in the past and it wasn't that bad."