On the beach
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Reviews of Thaproban Beach House

3 out of 5
Thaproban Beach House
Wella Devala Road, Unawatuna

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 24 reviews" "
Rating 8 - Good. 2 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 3 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

samqtr, Doha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and the location are excellent just near by the beach. Service and hotel facilities are great. Staff is very friendly and attentive. Thaproban beach restaurant is the best restaurant in the area and dining at the beach is wonderful experience. Best and delicious food. Worth for the money spent. Diffidently we will be back for next vacation.
Stayed 1 night in Mar 2020
Response from Medha on 16 Mar 2020
Dear Guest, Thank you for your 5 star review, we are really looking forward to welcome you again.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and helpful staff
We really enjoyed our stay in Unawatuna mainly because of the hotel and the staff. Great location by the beach. Try to avoid the rooms with balconies giving directly on the main terrace, it could be noisy at times. They have sister companies where you can attend yoga classes in the AM and spa treatments. They will bring you to those locations in Tuktuk. They arranged oue Safari in Udawalawa and we loved it. Their food is a bit pricy but excellent. Keep up with the good customer experience Thaproban beach house team :) We initially booked for 4 nights and decided to stay an extra 4 nights... It was so relaxing!
Stayed 5 nights in Dec 2019
Response from Medha on 9 Jan 2020
Dear Gregory, Thank you for your awesome review, we are pleased to know you had such a great time that you extended your stay. We hope we get a chance to serve you again in the future.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on the beach
Absoultey beautiful, room was amazing, view stunning, attentive staff who where friendly helpful and just lovely. Food devine, amazing service. Shout out to Indu who looked after us and his great recommendation of some some of the most yummy seafood. Definelty a hidden must stay location.
Stayed 4 nights in May 2019
Response from Medha on 14 May 2019
Dear Debra, Thank you for your review, We are pleased to know that you had an awesome time at Thaproban Beach House. We hope to see you again in the future.

10/10 Excellent

Amjad, Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've been in Sri Lanka for a week now and this is the nicest hotel ever, the best word describes my feeling is "family", the staff is very friendly and very helpful, it's on the beach, the restaurant is very excellent in it's service, and the food is delicious. Room service is the best, and I will recommend this hotel to anyone coming to unawatunna.
Stayed 1 night in Oct 2018
Response from Medha on 16 Oct 2018
Dear Guest, We are pleased to have received your comment, Thank you so much for your recommendations . We are looking forward to welcome you again.

10/10 Excellent

Amanda, Sri Lanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is in such an amazing location - right on the beach! All the staff were super friendly and accommodating,The hotel has a restaurant on the beach (so great ocean views) and lit up by lanterns at night, which also serves fresh seafood at dinner!
Stayed 1 night in May 2018
Response from Medha on 6 July 2018
Dear Amanda, Thank you for your wonderful review and the photos submitted. We hope to see you again in the future.

10/10 Excellent

Steffan, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the beach experience
We chose this hotel as it was right on the main beach of Unawatuna, we had a very good experience overall. From the best sea food, comfortable rooms, friendly staff and the best location. I would recommend this hotel to anyone who loves the beach and swim in the sea as this is the best location in Unawatuna.
Stayed 1 night in Apr 2018
Response from Medha on 25 Apr 2018
Dear Steffan, Thank you for your review and we appreciate your effort to share your experience with others. We hope that we can give you another great experience with the hotel in the near future. Thank you.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most unaccommodating hotel ever
I booked this hotel on Expedia. It was horrific!! Do not book this hotel ever if you can help it. The people are so unfriendly and unaccomadating. I don’t even give it a half a star.
Stayed 7 nights in Mar 2018
Response from Amanda on 12 Apr 2018
Dear Guest, we are sorry to hear your experience, however we booked your rooms according to the voucher and the rooms were on hold for you as per the voucher. The hotel accommodated you exactly as per the conditions of your voucher. We are always looking to give our customers the best experience however this circumstances your booking was a no show and Expedia will charge the hotel for your booking accordingly.

10/10 Excellent

vaibhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is exactly what it says. BUT major issue is approach road and car parking facility. Also driver accommodation is not provided for.
Response from Amanda on 12 Apr 2018
Dear Guest, Thank you for your splendid review, we are constantly looking to improve our property and its services, Appreciate your comments.

10/10 Excellent

Lisa, Solihull, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel on the beach
If you've got a bit more money in your budget this is a lovely place to stay. Generously sized rooms with big super comfortable beds. Staff are really attentive without being over the top and in your face. Tasty breakfast, you will not go hungry! Personally not our favourite beach location in Sri Lanka as the sand was quite course and the sea rougher making it harder to have a relaxing dip, however they do offer you free use of their pools at two other hotels close by. We didn't use the pools so can't comment on them. Overall lovely stay at a nice hotel.
Stayed 3 nights in Jan 2018
Response from Medha on 30 Jan 2018
Dear Guest, Thank you for your review, We are pleased to hear you enjoyed your stay. We hope to see you again in the future.

6/10 Okay

Jhoomer, Bangalore, India

Liked: Cleanliness, room comfort
Nice cutesy hotel at the beach
Room opens right onto the beach, which is great. We had booked superior rooms which are actually on the ground floor (hence the partial sea view), which was a bit of a bummer. Rooms on first floor are better.
Stayed 2 nights in Dec 2017
Response from Medha on 2 Jan 2018
Dear Guest, Thank you for your review, We have Superior rooms on the upper floor and ground floor, on request we can allocate a room from upper floor on availability. We hope you will visit us again and experience our service at its best.

4/10 Poor

Zeba

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

2/10 Terrible

margarita, washington dc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly NOT Reccomended
The current rating is extremely misleading. This hotel should not be priced at more than thirty or forty dollars a night. First off, there was an awful sewer smell throughout the entire lobby area. The rooms were nothing like the photos. Not only were they riddled with mosquitoes and moths, but there were giant gaps in the balcony doors not allowing them to close properly. The canopy over bed had holes in it and the light fixtures were rusted. Most importantly, the shower had no hot water. After leaving it running for five minutes, you may get like warm water. The pressure in the shower was on existent. The wifi was not working for one of the two nights that we were there. Even when it was working, it was going in and out of service.

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach front hotel
Very friendly staff, large clean room with AC right on the beach, we had a room facing the sea fantastic! The food in the restaurant could not be faulted and you sit right on the beach for your evening meal.Breakfast was very good and cooked to order, we would certainly stay here again.

8/10 Good

Siu Kwan

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Caresse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
We enjoyed our stay here and the staff were wonderful. My only issue was that the bedding had an overwhelming smell of moth balls (pesticides) and we had to ask them to change the bedding.

10/10 Excellent

Claire, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay right on the beach
The hotel is located right on the Unawatuna beach with a lot of options around. We booked the ocean view room and were kindly offered free upgrate to the top penthouse. The view is really awesome. The staff in the hotel is happy and attending as well.

4/10 Poor

Verified traveller

Disliked: Staff & service
Incompetant staff
I had booked a deluxe room for 2 nights and as hotel was full and they had over booked, they first tried to put me in another hotel which was on the land side further down the Weladewala road and i had to insist that they find me a room in booked hotel as we wanted to be buy the beach. In the end after much argument, they made my friends Superior deluxe into a triple and i had to share with them. And on top of that they wanted to charge me $30 additional for sharing in a triple!!! I will not be staying here again. Which is a shame as the room facilitites and location were pretty decent. It's not value for money tho and it's definitely not a 4 star hotel. Note the owner was in the premises and didn't bother to get involved in any assisting at all.

4/10 Poor

fabio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hotel è da rinnovare. Il personale è improvvisato. Al check out hanno provato a farci pagare consumazioni del minibar non usufruite.
Stayed 9 nights in Apr 2024
Response from Medha on 10 May 2024
Thank you for your review, We are sorry that you feel this way about our hotel, we do the needed renovations on a timely basis, Usually, mini bar items are checked on arrival and on departure.

10/10 Excellent

Anna

Stayed 3 nights in Nov 2022

6/10 Okay

Oscar

Liked: Cleanliness, room comfort
Un poco caro
Relación calidad precio diría q es un poco caro… no esta mal pero creo q hay mejores opciones por el mismo precio
Stayed 1 night in Aug 2022
Response from Medha on 24 Aug 2022
Estimado Huésped, Gracias por su comentario, Hemos tomado nota de sus comentarios.

10/10 Excellent

Vibeke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Excellent part of our honeymoon to stay at this place. Food was lovely!
Stayed 2 nights in Nov 2018
Response from Medha on 1 Jan 2019
Dear Vibeke, Thank you for your review, we are pleased to know you had a lovely time at the hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Otimme halvimman huoneen. Huone oli siisti ja toimiva. Suihku oli heikko. Internet yhteys oli hidas.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Viikonlopun Sri Lankan -loma
Yksi yö merenrannalla sisämaasta tullessa.