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Reviews of Mariners North Holiday Apartments

4 out of 5
Mariners North Holiday Apartments
7 Mariners Drive, Townsville, QLD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 242 out of 352 reviews" "
Rating 8 - Good. 92 out of 352 reviews" "
Rating 6 - Okay. 16 out of 352 reviews" "
Rating 4 - Poor. 2 out of 352 reviews" "
Rating 2 - Terrible. 0 out of 352 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Have previously stayed in hotel rooms, this place is a similar price point however in a superior location and with far more room. Absolutely loved the apartment, its cleanliness and location.
Stayed 2 nights in Mar 2024
Response from Amanda on 16 Apr 2024
Hi Peter, thank you for posting your review, your comments are appreciated and we hope to welcome you again in the future.

10/10 Excellent

Howard, Highgate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was well presented and very clean. Great view. Central location. Easy parking.
Stayed 2 nights in Mar 2024
Response from Amanda on 28 Mar 2024
Thank you Howard for your review. We are glad you enjoyed your stay with us.

8/10 Good

Emily

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ella on 16 Jan 2024
Thank you Emily for your feedback.Tropical Regards,Ella - Manager

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Manager on 5 Dec 2023
Thank you for your feedback Jane.

10/10 Excellent

Scott and Melissa

Liked: Cleanliness, property conditions & facilities
Great location very central
Stayed 4 nights in Nov 2023
Response from Manager on 28 Nov 2023
Thank you for your great accommodation score. We appreciate all feedback.We hope to welcome you back to Mariners North Holiday Apartments soon.

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was renovated and very spacious, overlooking the beautiful pool & ocean. It was value for money. The property had sewer works happening, but did not disrupt our holiday.
Stayed 3 nights in Oct 2023
Response from Manager on 6 Nov 2023
Thank you Bruce for your feedback. Glad you enjoyed your stay.

10/10 Excellent

Daryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the pool, the location, great holiday location
Stayed 8 nights in Oct 2023
Response from Manager on 4 Nov 2023
Thank you Daryl for your wonderful feedback.It is much appreciated.Hope to welcome you all back again soon.

10/10 Excellent

Suzie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This would have to be one of the best apartments we have stayed in in Townsville. It was absolutely beautiful, and staff were also amazing! Highly recommend.
Stayed 3 nights in Oct 2023
Response from Manager on 29 Oct 2023
Thank you so much for your feedback Suzie.We greatly appreciate it.

10/10 Excellent

Natasha

Liked: Cleanliness, property conditions & facilities
We stayed in the 3 bedroom and it was perfect! Amazing 360deg views of the strand, castle hill and the marina! The apartment was clean and very spacious. The pool area was excellent. We also appreciated the easy parking and access to the elevator. Cannot get a better location in Townsville in our opinion.
Stayed 2 nights in Oct 2023
Response from manager on 21 Oct 2023
Thank you so very much for your wonderful feedback Natasha.We hope to welcome you back soon.Tropical Regards,Mariners North Holiday Apartments

10/10 Excellent

Sharron

Liked: Cleanliness, property conditions & facilities
Great location - close to the Strand and within walking distance of the Marina. Great view of the ocean. Flat was very well-equipped and had dedicated car parking. Would be happy to stay here again.
Stayed 2 nights in Oct 2023
Response from Manager on 23 Oct 2023
Hi Sharron,Thank you so very much for your feedback. It is appreciated.We hope to welcome you back one day soon.Tropical Regards,Mariners North Holiday Apartments

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
We enjoyed our short stay. Spacious accommodation, good location, beautiful views, and friendly reception staff. The only minor improvements I would suggest is better quality saucepans/frying pans, a USB power point, and access to a streaming service instead of Foxtel.
Stayed 4 nights in Sep 2023
Response from Manager on 23 Oct 2023
Hello Amanda,Thank you for your feedback we greatly appreciate it.We will pass on your comments to the apartment owner, with regards to saucepans and frying pans etc. As for the streaming service, please note that there is a way to connect every time in each apartment, to say Binge or Netflix or Disney. It is via the remote control. Apologies if you did not know this, it is written in the compendium.We hope to welcome you back one day soon.Tropical Regards,Mariners North Holiday Apartments.

10/10 Excellent

Annie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful loved every minute, close to shop and spectacular views.
Stayed 3 nights in Oct 2023
Response from Manager on 23 Oct 2023
Thank you Annie for your wonderful feedback.We greatly appreciate all feedback. We hope to welcome you back soon.Tropical Regards,Mariners North Holiday Apartments

10/10 Excellent

Susan

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on 12 Oct 2023
Thanks Susan, for the perfect score.

10/10 Excellent

Cathy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Manager on 29 Sept 2023
Thank you Cathy for your wonderful feedback.Tropical Regards,Mariners North Holiday Apartments

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
HAD A GREAT TIME AT MARINER'S, NICE AND CLOSE TO THE STRAND WITH GREAT VIEWS AND FACILITIES
Stayed 5 nights in Sep 2023
Response from Amanda on 25 Sept 2023
Thank you Rachael for your review. We hope to welcome you back in the future.

10/10 Excellent

Chris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place, lovely staff and amazing views. Kids loved the free tennis. Thank you for having us!
Stayed 2 nights in Sep 2023
Response from manager on 25 Sept 2023
Thank you Chris for your wonderful feedback. So glad you all enjoyed Mariners!!

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Manager on 12 Sept 2023
Thank you Matthew for your feedback.We hope to welcome you back one day soon.

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous view
Stayed 7 nights in Sep 2023
Response from Manager on 10 Sept 2023
Thank you for your wonderful feedback.We hope to have you staying with us again soon.

10/10 Excellent

Dzaramba

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything about it.
Stayed 2 nights in Sep 2023
Response from Manager on 10 Sept 2023
Thank you so much for your wonderful feedback.We hope to have you staying with us again.

8/10 Good

Mitch

Stayed 2 nights in Aug 2023
Response from Manager on 25 Sept 2023
Thank you for your feedback Mitch.

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
First class
Stayed 9 nights in Jul 2023
Response from Manager on 8 Aug 2023
Thank you Robert for the great feedback.Tropical Regards,Mariners North Apartments

8/10 Good

Margaret, Tauranga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love this resort the facilities around the resort are amazing, some of the apartments could do with an update and some are brilliant...our one this time was a little tired but we would return.
Stayed 5 nights in Jul 2023
Response from Manager on 22 July 2023
Thank you Margaret for the feedback. Glad you enjoyed your stay. Due to all the apartments being privately owned, it does occur at times that an apartment is not as renovated as some other one's you may have stayed in.We will pass on your feedback to the apartment owners.Thank you again and we look forward to welcoming you back.

10/10 Excellent

Werner

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the stay. Resident managers very quick and respectful in shutting down any untoward behaviour. Thank you
Stayed 7 nights in Jul 2023
Response from Manager on 18 July 2023
Good Morning Werner,Thank you for the feedback, we are pleased to have resolved arising issues so that your stay was enjoyable.We look forward to seeing you both again.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed in a two bed, two bathroom apartment that was very spacious and well presented. Mariners North Apartments is located at the southern end of The Strand away from the busier section in the middle but close enough to walk to restaurants, etc. We decided to use e-scooters for ease of accessing the entire North Ward area and the CBD as well as the Casino and catching the ferry to Magnetic Island. Mariners North is a very pleasant place to stay as the staff are welcoming and obliging, and the grounds are impressively maintained. We'll happily stay there on our next visit.
Stayed 7 nights in Jun 2023
Response from Manager on 14 July 2023
Thank you so much Julie for your positive feedback, it is very much appreciated. Townsville has lots to offer travellers and Mariners North is a great place to enjoy it all from.We hope to welcome you back one day soon.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would recommend this property for a relaxing holiday
Stayed 2 nights in Jun 2023
Response from Manager on 27 June 2023
Thank you Mark,Appreciate the feedback.Hope to have you stay with us again soon.

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect spot on The Strand and spectacular view from balcony
Stayed 2 nights in Jun 2023
Response from Manager on 22 June 2023
Thank you Craig for your lovely feedback.Hope to have you stay with us again soon.Tropical Regards,Mariners North Apartments

10/10 Excellent

Kirsty

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2023
Response from Manager on 22 June 2023
Thank you Kirsty,Appreciate the positive feedback.We hope to have you return to Mariners North soon.Tropical Regards,Ella

10/10 Excellent

trevorm

Liked: Cleanliness, room comfort
Townsville
Ideal location with friendly staff. Spacious unit and clean with a great view
Stayed 3 nights in Jun 2023
Response from Manager on 7 June 2023
Thank you for your review.So glad you enjoyed your stay at Mariners North Apartments.We hope to welcome you back soon.

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from manager on 5 June 2023
Hi Dave,Thank you for your wonderful review.Tropical Regards,Mariners North Apartments

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view from our room was jaw dropping and the position perfect. The manager was lovely and we will definitely stay there again and highly recommend it as the perfect place to stay in Townsville
Stayed 2 nights in May 2023
Response from Ella on 29 May 2023
Hi Helen,Thank you for your review. We greatly appreciate your feedback.

6/10 Okay

Amanda

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Location is great and customer service was lovely. First apartment was infested with cockroaches and uncomfortably dated. Moved to another apartment that was more modern but again had cockroaches. The mattress was soiled and bedding long past needing replaced and dirty. Will be taking this up again with the complaints department.
Stayed 12 nights in May 2023
Response from Ella on 29 May 2023
Good Morning Amanda,We are sorry to hear of your experience.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ella was amazing at reception. She helped our stay be amazing. The apartment was a great size for our group. Kitchen was well stocked with everything we needed to cook in. Beds were comfy. We loved the balconies with the beautiful views. Walking distance to restaurants and shops. Great place and we’d definitely stay again!!
Stayed 2 nights in May 2023
Response from manager on 19 May 2023
Hi Angela,Thank you for the great feedback. So glad you all enjoyed your stay at Mariners North Apartments.Safe travels to you all and hope to see you again.Tropical Regards,Mariners North Apartments

10/10 Excellent

David

Liked: Cleanliness
Stayed 3 nights in May 2023
Response from Ella on 29 May 2023
Good Morning David,Thank you for your feedback. We appreciate you taking the time.

8/10 Good

Joh

Liked: Cleanliness
Disliked: Amenities
Stayed 5 nights in Apr 2023
Response from Manager on 17 May 2023
Thank you for your review.We hope to welcome you back soon.

8/10 Good

Caron

Travelled with family and small children
Liked: Cleanliness, amenities
Great place. Close to the Strand. Good for kids. Large apartment. Excellent views. Apartment a little tired but comfy beds.
Stayed 4 nights in Apr 2023
Response from ella on 14 Apr 2023
Thank you so much for your feedback.

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Convenient to most things
Stayed 4 nights in Feb 2023
Response from Manager on 28 Feb 2023
Hello Kelly,Thank you for your review. We appreciate all feedback. We look forward to welcoming you back soon.Tropical Regards,Mariners North Apartments

8/10 Good

Konstandinos

Stayed 9 nights in Feb 2023
Response from Manager on 23 Mar 2023
Thank you for your review.We appreciate all feedback.Tropical Regards,Mariners North Apartments

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So much to love about Mariners North! Top location, the view, parking, sparkling pool, spacious, clean apartment with everything you need. Easy check-in, Michelle was wonderful. Oh, did I mention the amazing view😍?!! Thank you for a brilliant stay!
Stayed 5 nights in Jan 2023
Response from Manager on 1 Feb 2023
Hello Natalie,Thank you so much for your wonderful feedback. So glad you had a great time and enjoyed your stay here with Mariners North Apartments. I will pass on your lovely comments to Michelle.We hope to welcome you back one day soon.Tropical Regards,Mariners North Apartments

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities
3 bedroom apartments had great ocean view. Comfortable and spacious. Aircons struggled on some days. Room consumables only starter supply then BYO after that. Overall enjoyed our stay.
Response from Manager on 6 Nov 2023
Thank you Richard for your feedback.It is much appreciated. We will let the owners know about the air con issues you had.

6/10 Okay

Jenita

Travelled with family, Travelled with partner
Liked: Cleanliness
First apartment there were aircon issues in two rooms. The reception staff however were accommodating and moved us to another room. The parking is horrible, there are no lifts in the building we stayed in and we had to carry up all luggage through 3 flights of stairs.
Response from Amanda on 22 Dec 2022
Hi Jenita, thank you for your review. The airconditioners have now been fixed. Perhaps next time you could book a room in our Tower building that has lift access.

10/10 Excellent

Kirsty

Stayed 4 nights in Dec 2022
Response from Amadna on 16 Dec 2022
Thank you Kirsty for the great score.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, room comfort
Great stay
Great stay. Enjoyed the view and great size apartments.
Stayed 3 nights in Dec 2022
Response from Amadna on 14 Dec 2022
Hi Michael, thank you for the great feedback!

10/10 Excellent

Linley

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful position, very comfortable bed, immaculate cleanliness and managers really great people.
Stayed 2 nights in Dec 2022
Response from MC on 9 Dec 2022
Thank you for the wonderful score. We are pleased to hear you enjoyed your stay and our beautiful location. We hope to welcome you back again, soon.

10/10 Excellent

Kirsty

Stayed 3 nights in Oct 2022
Response from MC on 9 Dec 2022
Thank you for a perfect score.

8/10 Good

Jocelyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious unit with everything you need. Easy to walk to coffee, dining and takeaway, and local attractions. Single beds in bedroom 2 are quite small for adults, perfect for kids.
Stayed 7 nights in Sep 2022
Response from MC on 9 Dec 2022
Thank you for taking the time to provide your feedback as we are always looking at ways to improve.

8/10 Good

Shaun

Stayed 5 nights in Oct 2022

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It exceeded our expectations by a mile . Never expected to have an apartment so big and well appointed and to have those fantastic views over the ocean to Magnetic island was just breathtaking . If our room was any closer to the beach we would have got wet . Absolutely loved it !
Stayed 6 nights in Sep 2022
Response from MC on 6 Oct 2022
We are elated that your stay at Mariners North ticked all your boxes and met your expectations. We are in such a wonderful location. :)

8/10 Good

Doug

Travelled with family
Liked: Amenities, property conditions & facilities
Great location. Beautiful pool and amenities
Stayed 6 nights in Sep 2022
Response from MC on 29 Sept 2022
Thank you for taking the time to review our property.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, room comfort
Brilliant facilities and location. 10/10
Cannot recommend Mariners North highly enough. Immaculate grounds, pleasant helpful staff. The apartments are older in style but immaculate and extremely well stocked with all utensils need to cook if you dont wish to go out. In walking distance to all the restaurants along the strand or the casino and the ferry to Magnetic Island
The Strand
Evening view the balcony of apartment 46
Afternoon view from the balcony
Stayed 4 nights in Jul 2022

8/10 Good

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022