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Overview of Shantara Resort Port Douglas - Adults Only Retreat

Photo gallery

Featured image
2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/patio
Entire apartment

Shantara Resort Port Douglas - Adults Only Retreat

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Spa

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in

Explore the area

    Popular LocationMacrossan Street4 min walk
    Popular LocationFour Mile Beach5 min walk
    Popular LocationCrystalbrook Superyacht Marina11 min walk
    AirportPort Douglas, QLD (PTI-Port Douglas Heliport)4 min drive

Choose dates to view prices

Shantara Apartment – Pool Private Deck Access Jacuzzi (Adults Only Resort)

3.8/5 guest room rating
  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

One Bedroom Apartment – Shared Pool Deck Access (Adults Only Resort)

5/5 guest room rating
  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

One Bedroom Apartment - Pool View (Adults Only Resort)

4.8/5 guest room rating
  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Studio, Pool View (Adults Only Resort)

4.7/5 guest room rating
  • 26 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Studio Shared Pool Deck (Adults Only Resort)

5/5 guest room rating
  • 26 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

About this area

Port Douglas

Located in Port Douglas, Shantara Resort Port Douglas - Adults Only Retreat is in the city centre and near the beach. Crystalbrook Superyacht Marina and Sugar Wharf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Four Mile Beach and Rex Smeal Park. Don't miss out on a visit to Wildlife Habitat. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Guests love the property's quiet location.
Popular Location

What's nearby

  • Macrossan Street - 4 min walk
  • Four Mile Beach - 5 min walk
  • Crystalbrook Superyacht Marina - 11 min walk
  • Port Village Shopping Centre - 11 min walk
  • St Mary's by the Sea Chapel - 12 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 58 min drive

Restaurants

  • Zinc Port Douglas - 5 min walk
  • Finz Seafood Restaurant - 6 min walk
  • Cafe Ecco - 7 min walk
  • Hi Tide - 7 min walk
  • The Little Larder Port Douglas - 7 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Shantara Resort Port Douglas - Adults Only Retreat

4.5-star, adults-only apartments, walk to Four Mile Beach
This smoke-free apartment building features 2 outdoor pools, a full-service spa and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, laundry facilities and express check-out. Each apartment provides a fridge and a microwave, plus free WiFi and a flat-screen TV with cable channels. Added amenities include a balcony, an iPod dock and a coffee/tea maker. Housekeeping is available on request.
Shantara Resort Port Douglas - Adults Only Retreat offers 54 forms of air-conditioned accommodation with iPod docking stations and a safe. Rooms open to balconies or patios. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Port Douglas apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
This information is provided by our partners.

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Full-service spa
  • Massages
  • Spa services
  • Body wraps
  • Facials
  • Aromatherapy
  • Reflexology
  • Hot stone massages
  • Swedish massages
  • Body treatments
  • Body scrubs
  • Deep-tissue massages
  • Prenatal massages
  • Sports massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 300 meters

Food and drink

  • Fridge
  • Microwave
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Bathrobes
  • Hairdryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable service
  • iPod docking station

Outdoor areas

  • Balcony or patio
  • Barbecue
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage

Location highlights

  • Near the sea
  • Near the boardwalk
  • In the shopping district
  • In the city centre
  • In the mountains

Things to do

  • Fitness centre
  • Bike rentals nearby
  • Rafting nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Golf lessons nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Boat tours nearby
  • Golf nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 54 rooms
  • 3 floors
  • Built in 2007

See similar properties

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 50.00
Express check-out

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 4:00 PM)
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This hotel’s reception is open from 8 AM to 6 PM on weekdays, from 9 AM to 5 PM on Saturdays, and from 9 AM to 4 PM on Sundays.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 46.00 per person (one-way)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Cleaning/housekeeping/linen fee: AUD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Port Douglas Resort
Port Douglas Shantara
Resort Port Douglas
Shantara
Shantara Port Douglas
Shantara Resort
Shantara Resort Port Douglas Adults Retreat
Shantara Hotel Port Douglas
Shantara Resort Port Douglas Hotel Port Douglas
Shantara Resort Adults Retreat
Shantara Port Douglas Adults Retreat
Shantara Adults Retreat
Shantara Douglas Retreat
Shantara Resort Port Douglas - Adults Only Retreat Apartment
Shantara Resort Port Douglas - Adults Only Retreat Port Douglas

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 405 out of 613 reviews
5 - Excellent 66%
Rating 4 - Good. 170 out of 613 reviews
4 - Good 28%
Rating 3 - Okay. 26 out of 613 reviews
3 - Okay 4%
Rating 2 - Poor. 8 out of 613 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 613 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Feb 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Terrible check in and poor professionallism from staff
Stayed 3 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, room comfort
What a gem!
The stay was excellent in all ways. We have just re-booked for next year!
Stayed 9 nights in Nov 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was lovely & quiet here. The pool is smaller than it looks in the photos which means the opposite side of the apartments is closer than you think, and the sun is only available on your little deck for a couple of hours before it becomes shaded by the building-which is fine when the weather is very hot. I liked having the fully equipped kitchen, & a washer/dryer. The room was very nicely furnished & obviously well cared for. My only negative would be the fan setting-which was either super fast, or very slow. The ladies on the desk were very nice, & helpful too. I’m glad we stayed at this family business during their difficult time of dealing with COVID.
Stayed 5 nights in Nov 2020