- Liked: Cleanliness, amenities
Beautiful place to stay very clean and friendly staff always there to help
Stayed 3 nights in Feb 2020
Photo gallery
Guest reviews
Wonderful
606 reviews
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air conditioning
Laundry
Spa
Cleaning and safety practices
Professionally cleaned
Cleaned with disinfectant
Contactless check-in
Map
27-31 Davidson St, Port Douglas, QLD
Explore the area
Macrossan Street4 min walk
Crystalbrook Superyacht Marina11 min walk
Port Village Shopping Centre11 min walk
Port Douglas, QLD (PTI-Port Douglas Heliport)4 min drive
Choose dates to view prices
Studio, Pool View (Adults Only Resort)
Photos of Studio, Pool View (Adults Only Resort)
Studio, Pool View (Adults Only Resort)
More detailsRoom amenities
- 26 sq m
- Studio
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
26 square metres m2 room, balcony/patio with pool views
Internet – Free WiFi
Entertainment – Flat-screen TV, cable channels and iPod dock
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – LinenBathroom – Private bathroom, shower, bathrobes and free toiletries
Practical – Washer/dryer, phone and safe
Comfort – Air conditioning
Need to know – Housekeeping on request
Non-Smoking
One Bedroom Apartment - Pool View (Adults Only Resort)
Photos of One Bedroom Apartment - Pool View (Adults Only Resort)
One Bedroom Apartment - Pool View (Adults Only Resort)
More detailsRoom amenities
- 51 sq m
- 1 bedroom
- 1 bathroom
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
51 square metres m2 room, balcony/patio with pool views
Layout – Bedroom, living room and dining area
Internet – Free WiFi
Entertainment – Flat-screen TV, cable channels and iPod dock
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – LinenBathroom – Private bathroom, shower, bathrobes and free toiletries
Practical – Washer/dryer, phone and safe
Comfort – Air conditioning
Need to know – Housekeeping on request
Non-Smoking
Studio Shared Pool Deck (Adults Only Resort)
Photos of Studio Shared Pool Deck (Adults Only Resort)
Studio Shared Pool Deck (Adults Only Resort)
More detailsRoom amenities
- 26 sq m
- Studio
- 1 bathroom
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
26 square metres m2 room, balcony/patio with pool views
Internet – Free WiFi
Entertainment – Flat-screen TV, cable channels and iPod dock
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – LinenBathroom – Private bathroom, shower, bathrobes and free toiletries
Practical – Washer/dryer, phone and safe
Comfort – Air conditioning
Need to know – Housekeeping on request
Smoking And Non-Smoking
One Bedroom Apartment – Shared Pool Deck Access (Adults Only Resort)
Photos of One Bedroom Apartment – Shared Pool Deck Access (Adults Only Resort)
One Bedroom Apartment – Shared Pool Deck Access (Adults Only Resort)
More detailsRoom amenities
- 51 sq m
- 1 bedroom
- 1 bathroom
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
51 square metres m2 room, balcony/patio with pool views
Layout – Bedroom, living room and dining area
Internet – Free WiFi
Entertainment – Flat-screen TV, cable channels and iPod dock
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – LinenBathroom – Private bathroom, shower, bathrobes and free toiletries
Practical – Washer/dryer, phone and safe
Comfort – Air conditioning
Need to know – Housekeeping on request
Non-Smoking
Shantara Apartment – Pool Private Deck Access Jacuzzi (Adults Only Resort)
Photos of Shantara Apartment – Pool Private Deck Access Jacuzzi (Adults Only Resort)
Shantara Apartment – Pool Private Deck Access Jacuzzi (Adults Only Resort)
More detailsRoom amenities
- 51 sq m
- 1 bedroom
- 1 bathroom
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
51 square metres m2 room, balcony/patio with pool views
Layout – Bedroom, living room and dining area
Relax - Private hot tub
Internet – Free WiFi
Entertainment – Flat-screen TV, cable channels and iPod dock
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – LinenBathroom – Private bathroom, shower, bathrobes and free toiletries
Practical – Washer/dryer, phone and safe
Comfort – Air conditioning
Need to know – Housekeeping on request
Non-Smoking
About this area
Port Douglas
Located in Port Douglas, Shantara Resort Port Douglas - Adults Only Retreat is in the city centre and near the beach. Crystalbrook Superyacht Marina and Sugar Wharf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Four Mile Beach and Rex Smeal Park. Don't miss out on a visit to Wildlife Habitat. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby. Our guests love the property's quiet location.
What's nearby
- Macrossan Street - 4 min walk
- Crystalbrook Superyacht Marina - 11 min walk
- Port Village Shopping Centre - 11 min walk
- St Mary's by the Sea Chapel - 12 min walk
- Court House Museum - 14 min walk
Getting around
- Cairns, QLD (CNS-Cairns Intl.) - 58 min drive
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Cleaning and safety practices
Enhanced cleanliness measures
Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-in and check-out
This information is provided by our partners.
Property amenities
Beach
- Near the beach
- Beach towels
Pool/Spa
- 2 Outdoor pools
- Full-service spa
- Massages
- Spa services
- Body wraps
- Body scrubs
- Body treatments
- Aromatherapy
- Hot stone massages
- Reflexology
- Deep-tissue massages
- Facials
- Prenatal massages
- Swedish massages
- Sports massages
Internet
- Free WiFi
Parking and transport
- Free self-parking
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- Local area shuttle (surcharge) up to 300 meters
- Accessible parking
Food and drink
- Fridge
- Microwave
- Coffee/tea maker
Bedrooms
- Bed sheets provided
Bathrooms
- Shower only
- Free toiletries
- Towels provided
- Hairdryer
- Bathrobes
Entertainment
- Flat-screen TV with cable service
- iPod docking station
Outdoor areas
- Balcony or patio
- Barbecue
- Garden
Laundry
- Laundry facilities
Work spaces
- Desk
Comfort
- Air conditioning
- Ceiling fan
Pets
- No pets allowed
Suitability/Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Lift
- Accessible bathroom
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Smoke-free property
Services and conveniences
- Tour/ticket assistance
- Safe
- Housekeeping (on request)
- Iron/ironing board
- Luggage storage
Location highlights
- Near the sea
- Near the boardwalk
- In the shopping district
- In the city centre
- In the mountains
Things to do
- Fitness centre
- Golf lessons nearby
- Sailing nearby
- Kayaking nearby
- Rafting nearby
- Segway hire/tours nearby
- Parasailing nearby
- Golf nearby
- Scuba diving nearby
- Hiking/biking trails nearby
Safety features
- Fire extinguisher
- First aid kit
- Security system
- Smoke detector
General
- 54 rooms
- 3 floors
- Built in 2007
Policies
Check-in
Check-in between 3:00 PM and 6:00 PM
Minimum check-in age - 16
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out
Special check-in instructions
The front desk is open Monday - Sunday (9:00 AM - 4:00 PM)
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
This hotel’s reception is open from 8 AM to 6 PM on weekdays, from 9 AM to 5 PM on Saturdays, and from 9 AM to 4 PM on Sundays.
Access methods
Staffed front desk, key retrieval
Pets
Pets not allowed
Children and extra beds
Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: AUD 46.00 per person (one-way)
- Late check-out fee: AUD 50.00 (subject to availability)
- Weekly housekeeping provided; additional cleaning fee: AUD 35 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Contactless check-in and contactless check-out are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
Shantara Resort Port Douglas
Shantara Resort
Shantara Port Douglas
Shantara
Shantara Hotel Port Douglas
Shantara Resort Port Douglas Hotel Port Douglas
Shantara Resort Port Douglas Adults Retreat
Shantara Resort Adults Retreat
Shantara Port Douglas Adults Retreat
Shantara Adults Retreat
Frequently asked questions
Guest reviews
Overall score and ratings for Shantara Resort Port Douglas - Adults Only Retreat
4.6
Wonderful
4.8
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.7
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort the Shantara
Overall an excellent stay the location room and service was great, thank you Shantara
Stayed 7 nights in Jan 2020
- Liked: Cleanliness, amenities
The 1 bedroom apartment was spotless and comfortable. It had everything you needed. The pool was a lovely temperature and plenty of sun lounges around the pool. We found the bed a little hard for our liking but otherwise wouldnt hesitate to recommend staying there.
Stayed 7 nights in Dec 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking to town, the marina and the beach. Pool is nice. It’s more like apartments than a ‘resort’ but we were happy with the rate we paid in off season November. Found our studio to be comfortable and well designed for a 5 day stay. I would suggest they add a black out curtain to the front window in 17B - I always find it impossible to sleep in past 5am in QLD in spring/summer without blackouts given the lack of daylight saving time. Overall, really nice.
Stayed 5 nights in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, an easy walk to the shops and restaurants. The staff were friendly, helpfull and no fuss to book any tours through the resort.
Stayed 6 nights in Nov 2019
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