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2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/patio

Guest reviews

4.6/5 Wonderful
606 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Laundry
Spa

Cleaning and safety practices

Professionally cleaned
Cleaned with disinfectant
Contactless check-in

Map

Explore the area

Popular LocationMacrossan Street4 min walk
Popular LocationCrystalbrook Superyacht Marina11 min walk
Popular LocationPort Village Shopping Centre11 min walk
AirportPort Douglas, QLD (PTI-Port Douglas Heliport)4 min drive

Choose dates to view prices

  • Studio, Pool View (Adults Only Resort)

    Room amenities

    • 26 sq m
    • Studio
    • Sleeps 2
    More detailsStudio, Pool View (Adults Only Resort)
  • One Bedroom Apartment - Pool View (Adults Only Resort)

    Room amenities

    • 51 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
    More detailsOne Bedroom Apartment - Pool View (Adults Only Resort)
  • Studio Shared Pool Deck (Adults Only Resort)

    Room amenities

    • 26 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More detailsStudio Shared Pool Deck (Adults Only Resort)
  • One Bedroom Apartment – Shared Pool Deck Access (Adults Only Resort)

    Room amenities

    • 51 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
    More detailsOne Bedroom Apartment – Shared Pool Deck Access (Adults Only Resort)
  • Shantara Apartment – Pool Private Deck Access Jacuzzi (Adults Only Resort)

    Room amenities

    • 51 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
    More details Shantara Apartment – Pool Private Deck Access Jacuzzi (Adults Only Resort)

About this area

Port Douglas

Located in Port Douglas, Shantara Resort Port Douglas - Adults Only Retreat is in the city centre and near the beach. Crystalbrook Superyacht Marina and Sugar Wharf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Four Mile Beach and Rex Smeal Park. Don't miss out on a visit to Wildlife Habitat. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby. Our guests love the property's quiet location.

Map
Popular Location

What's nearby

  • Macrossan Street - 4 min walk
  • Crystalbrook Superyacht Marina - 11 min walk
  • Port Village Shopping Centre - 11 min walk
  • St Mary's by the Sea Chapel - 12 min walk
  • Court House Museum - 14 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 58 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Shantara Resort Port Douglas - Adults Only Retreat

4.5-star, adults-only apartments, walk to Four Mile Beach
This smoke-free apartment building features 2 outdoor pools, a full-service spa and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, laundry facilities and express check-out. Each apartment provides a fridge and a microwave, plus complimentary wireless Internet access and a flat-screen TV with cable channels. Added amenities include a balcony/patio, an iPod dock and a coffee/tea maker. Housekeeping is available on request.
Shantara Resort Port Douglas - Adults Only Retreat offers 54 forms of air-conditioned accommodation with iPod docking stations and a safe. Rooms open to balconies or patios. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • 2 Outdoor pools
  • Full-service spa
  • Massages
  • Spa services
  • Body wraps
  • Body scrubs
  • Body treatments
  • Aromatherapy
  • Hot stone massages
  • Reflexology
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Swedish massages
  • Sports massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 300 meters
  • Accessible parking

Food and drink

  • Fridge
  • Microwave
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower only
  • Free toiletries
  • Towels provided
  • Hairdryer
  • Bathrobes

Entertainment

  • Flat-screen TV with cable service
  • iPod docking station

Outdoor areas

  • Balcony or patio
  • Barbecue
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Lift
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage

Location highlights

  • Near the sea
  • Near the boardwalk
  • In the shopping district
  • In the city centre
  • In the mountains

Things to do

  • Fitness centre
  • Golf lessons nearby
  • Sailing nearby
  • Kayaking nearby
  • Rafting nearby
  • Segway hire/tours nearby
  • Parasailing nearby
  • Golf nearby
  • Scuba diving nearby
  • Hiking/biking trails nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 54 rooms
  • 3 floors
  • Built in 2007

Policies

Check-in

Check-in between 3:00 PM and 6:00 PM
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 4:00 PM)
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
This hotel’s reception is open from 8 AM to 6 PM on weekdays, from 9 AM to 5 PM on Saturdays, and from 9 AM to 4 PM on Sundays.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 46.00 per person (one-way)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Weekly housekeeping provided; additional cleaning fee: AUD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Contactless check-in and contactless check-out are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Shantara Resort Port Douglas
Shantara Resort
Shantara Port Douglas
Shantara
Shantara Hotel Port Douglas
Shantara Resort Port Douglas Hotel Port Douglas
Shantara Resort Port Douglas Adults Retreat
Shantara Resort Adults Retreat
Shantara Port Douglas Adults Retreat
Shantara Adults Retreat

Frequently asked questions

Does this property have a pool?
Yes, this property has 2 outdoor pools.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to 6:00 PM.
What time is check-out at this property?
Checkout is at 11 AM. Late checkout is available for AUD 50.00 (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 46.00 per person, one-way, applies.
Where is this property located?
Located in the heart of Port Douglas, this luxury apartment building is within a 15-minute walk of Four Mile Beach, Crystalbrook Superyacht Marina and St Mary's by the Sea Chapel. Sugar Wharf and Rex Smeal Park are also within 15 minutes.

Guest reviews

Overall score and ratings for Shantara Resort Port Douglas - Adults Only Retreat

4.6
Wonderful
5 - Excellent
400
4 - Good
170
3 - Okay
25
2 - Mediocre
7
1 - Poor
4
4.8
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, amenities

Beautiful place to stay very clean and friendly staff always there to help

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort the Shantara

Overall an excellent stay the location room and service was great, thank you Shantara

Stayed 7 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, amenities

The 1 bedroom apartment was spotless and comfortable. It had everything you needed. The pool was a lovely temperature and plenty of sun lounges around the pool. We found the bed a little hard for our liking but otherwise wouldnt hesitate to recommend staying there.

Stayed 7 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location for walking to town, the marina and the beach. Pool is nice. It’s more like apartments than a ‘resort’ but we were happy with the rate we paid in off season November. Found our studio to be comfortable and well designed for a 5 day stay. I would suggest they add a black out curtain to the front window in 17B - I always find it impossible to sleep in past 5am in QLD in spring/summer without blackouts given the lack of daylight saving time. Overall, really nice.

Stayed 5 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, an easy walk to the shops and restaurants. The staff were friendly, helpfull and no fuss to book any tours through the resort.

Stayed 6 nights in Nov 2019