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Shantara Resort Port Douglas - Adults Only Retreat

Photo gallery for Shantara Resort Port Douglas - Adults Only Retreat

Primary image
2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/patio

Overview of Shantara Resort Port Douglas - Adults Only Retreat

Shantara Resort Port Douglas - Adults Only Retreat

4.5 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry
Map
27-31 Davidson St, Port Douglas, QLD, 4877

Explore the area

  • Popular LocationMacrossan Street4 min walk
  • Popular LocationFour Mile Beach5 min walk
  • Popular LocationCrystalbrook Superyacht Marina11 min walk
  • AirportPort Douglas, QLD (PTI-Port Douglas Heliport)4 min drive

Choose dates to view prices

View all photos for Shantara Apartment – Pool Private Deck Access Jacuzzi (Adults Only Resort)

Shantara Apartment – Pool Private Deck Access Jacuzzi (Adults Only Resort)

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment – Shared Pool Deck Access (Adults Only Resort)

One Bedroom Apartment – Shared Pool Deck Access (Adults Only Resort)

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment - Pool View (Adults Only Resort)

One Bedroom Apartment - Pool View (Adults Only Resort)

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Pool View (Adults Only Resort)

Studio, Pool View (Adults Only Resort)

  • 26 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Shared Pool Deck (Adults Only Resort)

Studio Shared Pool Deck (Adults Only Resort)

  • 26 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

About this area

Port Douglas

Located in Port Douglas, Shantara Resort Port Douglas - Adults Only Retreat is in the city centre and near the beach. Crystalbrook Superyacht Marina and Sugar Wharf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Four Mile Beach and Rex Smeal Park. Don't miss out on a visit to Wildlife Habitat. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby.
Visit our Port Douglas travel guideOpens in a new window
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Map

What's nearby

  • Macrossan Street - 4 min walk
  • Four Mile Beach - 5 min walk
  • Crystalbrook Superyacht Marina - 11 min walk
  • Port Village Shopping Centre - 11 min walk
  • St Mary's by the Sea Chapel - 12 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 58 min drive

About this property

Shantara Resort Port Douglas - Adults Only Retreat

4.5-star, adults-only aparthotel near Four Mile Beach
This smoke-free aparthotel features 2 outdoor pools, a full-service spa and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, laundry facilities and express check-out. Each apartment features a kitchenette with a fridge and a microwave, plus free WiFi and a flat-screen TV with cable channels. Added amenities include a balcony, an iPod dock and a coffee/tea maker. Housekeeping is available on request.
Shantara Resort Port Douglas - Adults Only Retreat offers 54 air-conditioned accommodations with iPod docking stations and a safe. Rooms open to balconies or patios. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Port Douglas aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Full-service spa
  • Massages
  • Spa services
  • Body wraps
  • Body scrubs
  • Body treatments
  • Aromatherapy
  • Hot stone massages
  • Reflexology
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Swedish massages
  • Sports massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 300 meters

Kitchenette

  • Fridge
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Hairdryer
  • Bathrobes

Entertainment

  • Flat-screen TV with cable service
  • iPod docking station

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • Soundproofing
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk

Location highlights

  • Near the sea
  • Near the boardwalk
  • In the shopping district
  • In the city centre
  • In the mountains

Things to do

  • Fitness centre
  • Golf lessons nearby
  • Sailing nearby
  • Kayaking nearby
  • Rafting nearby
  • Segway hire/tours nearby
  • Parasailing nearby
  • Golf nearby
  • Scuba diving nearby
  • Hiking/biking trails nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 54 rooms
  • 3 floors
  • Built in 2007

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Guest rating 4.5+
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Pool
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Air conditioned
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4 star
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Business-friendly
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Apart-hotel
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Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 50.00
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (9:00 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This hotel’s reception is open from 8 AM to 6 PM on weekdays, from 9 AM to 5 PM on Saturdays, and from 9 AM to 4 PM on Sundays.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 46.00 per person (one-way)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Port Douglas Resort
Port Douglas Shantara
Resort Port Douglas
Shantara
Shantara Port Douglas
Shantara Resort
Shantara Resort Port Douglas Adults Retreat
Shantara Hotel Port Douglas
Shantara Resort Port Douglas Hotel Port Douglas
Shantara Resort Adults Retreat
Shantara Port Douglas Adults Retreat
Shantara Adults Retreat
Shantara Douglas Retreat
Shantara Resort Port Douglas Adults Only Retreat
Shantara Resort Port Douglas - Adults Only Retreat Aparthotel
Shantara Resort Port Douglas - Adults Only Retreat Port Douglas

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 421 out of 642 reviews
5 - Excellent 66%
Rating 4 - Good. 178 out of 642 reviews
4 - Good 28%
Rating 3 - Okay. 29 out of 642 reviews
3 - Okay 5%
Rating 2 - Poor. 10 out of 642 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 642 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic.in all areas... Amazing staff and location
Stayed 7 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment, great location - the pools were lovely - so nice and quiet!! Apartment was really spacious and well appointed. Gym was a little small, but still good gear. Really loved our stay here.\ Highly recommend it.
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely and very helpful. Pool areas were very nice and the room was clean and well accommodated for when we arrived.
Stayed 5 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Colour coordination was perfect
Stayed 5 nights in Feb 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities
The open air concept throughout the buildings main areas.. the two pools were great.. we stayed in a villa with a pool view everything was clean. overall would defiantly stay there again. The staff were very pleasant and helpful.
Stayed 7 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, room comfort
Great spot !
Beautiful spot. Loved this hotel. Very peaceful, comfortable and great location to the Main Street in Port Douglas. Some lovely restaurants all within walking distance. And the pools are divine. We also used the on-site BBQ’s one day for lunch which were great. There’s an array of bbq tools and oils too so you just need to turn up with whatever you want to cook. Overall a beautiful place. Would happily stay again. In fact we plan to do exactly that.
Stayed 6 nights in Feb 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were super friendly and helpful. Very peaceful, rooms were clean and comfortable.
Stayed 4 nights in Feb 2022

3/5 Okay

Liked: Cleanliness, amenities
the basement and the elevator was so hot. thank you
Stayed 4 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022

2/5 Poor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Too noisy , water fountain on extremely early early day, noise travelling louder to upstairs rooms. Not able to keep balcony door opens at all when on. Dryer directly outside Rooms annoying due to noise levels. not even able to hear tv.
Stayed 6 nights in Jan 2022