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at Water's Edge Resort

Photo gallery for at Water's Edge Resort

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3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
Balcony

Overview of at Water's Edge Resort

at Water's Edge Resort

4.5 out of 5

4.1/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
4 Golden Orchid Drive, Airlie Beach, QLD, 4802

Explore the area

  • Popular LocationAirlie Beach Lagoon7 min walk
  • Popular LocationPort of Airlie13 min walk
  • Popular LocationShingley Beach17 min walk
  • AirportProserpine, QLD (PPP-Whitsunday Coast)34 min drive

Choose dates to view prices

About this area

Airlie Beach

Located in Airlie Beach, at Water's Edge Resort is in the city centre and near the beach. Port of Airlie and Turtle Boardwalk are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Airlie Beach Market and Whitsunday Shopping Centre. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and skydiving.

What's nearby

  • Airlie Beach Lagoon - 7 min walk
  • Boathaven Beach - 9 min walk
  • Airlie Beach Market - 11 min walk
  • Port of Airlie - 13 min walk
  • Shingley Beach - 17 min walk

Getting around

  • Proserpine Station - 23 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 34 min drive

Restaurants

  • Mangrove Jacks - 3 min walk
  • Village Cafe - 3 min walk
  • Domino's Pizza - 3 min walk
  • Fish D'vine & The Rum Bar - 3 min walk
  • Easy Cafe - 4 min walk

About this property

at Water's Edge Resort

4.5-star, family-friendly hotel, walk to Airlie Beach Lagoon
3 outdoor pools, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include a spa tub, a rooftop terrace and spa services. All 47 soundproofed rooms feature free WiFi and pillowtop beds. Guests will find kitchens with fridges, ovens, hobs and microwaves. Weekly housekeeping is available.
At Water's Edge Resort offers 47 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate living rooms. Pillowtop beds feature premium bedding. 40-inch Flat-screen televisions come with digital channels and DVD players. Accommodation at this 4.5-star hotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include washers/dryers and coffee/tea makers. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • 1 restaurant

Things to do

  • 3 outdoor pools
  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Segway hire/tours
  • Spa services
  • Hot tub

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Cots/infant beds (surcharge)
  • DVD player
  • Full-sized fridge
  • In-room childcare (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Hob
  • Toaster

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate living room
  • Separate sitting area
  • Soundproofing
  • Washer and dryer

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in fee: AUD 25
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AUD 40 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 20 per person (one way)
  • Airport shuttle fee per child: AUD 20.00 (one way), (from 1 to 12 years old)
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Water's Edge Airlie Beach
Water's Edge Resort Airlie Beach
Waters Edge Airlie Beach
at Water's Edge Resort Hotel
Waters Edge Hotel Whitsundays
Waters Edge Hotel Airlie Beach
at Water's Edge Resort Airlie Beach
at Water's Edge Resort Hotel Airlie Beach
At Water's Edge Resort Airlie Beach/whitsunday Islands

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 336 out of 789 reviews
5 - Excellent 43%
Rating 4 - Good. 269 out of 789 reviews
4 - Good 34%
Rating 3 - Okay. 119 out of 789 reviews
3 - Okay 15%
Rating 2 - Poor. 45 out of 789 reviews
2 - Poor 6%
Rating 1 - Terrible. 20 out of 789 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
We got the room 19 that was alright for the short stay. The first time we get in the room was dusty and dirty. We found some female hair on the floor. It’s dusty everywhere. Bed sheet and pillow looked not clean and smelly. Cushions were disgusting so I had to put them somewhere else. Laundry room was stinky…smell liked poo. Toilet was not clean but it was alright. TV was no remote control until we found it under sofa on the last day. Location was good but it’s not for someone who have bad knees. It’s all up hill. The only thing I like in the room was only air conditioner that worked so well. Staff was so helpful, friendly and polite.
Stayed 5 nights in Jun 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unable to go because of covid restrictions. Neither hotel nor Expedia made any response to repeated requests to postpone the booking. Considering reporting them to the ACCC.
Stayed 3 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is close enough to walk to the beach and restaurants
Stayed 2 nights in May 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2021

3/5 Okay

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
How dirty the unit was
Stayed 4 nights in Apr 2021