at Water's Edge Resort

Photo gallery for at Water's Edge Resort

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3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
Balcony

Overview of at Water's Edge Resort

at Water's Edge Resort

4.0 star property

4.1/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
Map
4 Golden Orchid Drive, Airlie Beach, QLD, 4802

Explore the area

  • Popular LocationAirlie Beach Lagoon7 min walk
  • Popular LocationPort of Airlie13 min walk
  • Popular LocationShingley Beach17 min walk
  • AirportProserpine, QLD (PPP-Whitsunday Coast)34 min drive

Choose dates to view prices

About this area

Airlie Beach

Located in Airlie Beach, at Water's Edge Resort is in the city centre and near the beach. Port of Airlie and Shute Harbour Jetty are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Airlie Beach Market and Whitsunday Shopping Centre. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and skydiving.

What's nearby

  • Airlie Beach Lagoon - 7 min walk
  • Boathaven Beach - 9 min walk
  • Airlie Beach Market - 11 min walk
  • Port of Airlie - 13 min walk
  • Shingley Beach - 17 min walk

Getting around

  • Proserpine Station - 23 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 34 min drive

About this property

at Water's Edge Resort

4-star, family-friendly hotel near Airlie Beach Lagoon
3 outdoor pools, a fitness centre and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include a spa tub, spa services and a children's pool. Weekly housekeeping is available.
At Water's Edge Resort offers 47 accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate living rooms. Pillowtop beds feature premium bedding. 40-inch Flat-screen televisions come with digital channels and DVD players. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include washers/dryers and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested. Housekeeping is provided on a weekly basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Languages spoken

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Things to do

  • 3 outdoor pools
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Segway hire/tours
  • Spa services
  • Hot tub

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Cots/infant beds (surcharge)
  • DVD player
  • Full-sized fridge
  • In-room childcare (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Hob
  • Toaster

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate living room
  • Separate sitting area
  • Soundproofing
  • Washer and dryer

Similar properties

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Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in fee: AUD 25
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (8:00 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to December 31 2022 (dates subject to change):
  • Dining venue(s)
The property will be renovating from 30 May 2022 to 10 June 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AUD 40 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 20 per person (one way)
  • Airport shuttle fee per child: AUD 20.00 (one way), (from 1 to 12 years old)
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Water's Edge Airlie Beach
Water's Edge Resort Airlie Beach
Waters Edge Airlie Beach
at Water's Edge Resort Hotel
Waters Edge Hotel Whitsundays
Waters Edge Hotel Airlie Beach
at Water's Edge Resort Airlie Beach
at Water's Edge Resort Hotel Airlie Beach
At Water's Edge Resort Airlie Beach/whitsunday Islands

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 346 out of 816 reviews
5 - Excellent 42%
Rating 4 - Good. 278 out of 816 reviews
4 - Good 34%
Rating 3 - Okay. 124 out of 816 reviews
3 - Okay 15%
Rating 2 - Poor. 47 out of 816 reviews
2 - Poor 6%
Rating 1 - Terrible. 21 out of 816 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.3/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good location and good condition.
Stayed 1 night in Apr 2022

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location, close to everything. Pools and gardens were great. Size of apartment excellent, decor and furniture need updating. Overall we had a great stay here and would come back again, thank you!
Stayed 8 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very accomodating as my daughter was sick and they gave us a late. Check out with no questions asked. Would recommend this stay to anyone.
Stayed 7 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Awesome hotel
Loved the hotel and pool was amazing. The furniture in the apartment could do with an upgrade but apart from that the hotel was awesome. Great location with a short walk to the hight street. It will be even better when the cafe/ kitchen is open so you can grab a coffee or something to eat onsite. Rooms are awesome and the views are breathtaking. The infinity pool overlooks the harbour and there is an awesome spa too. The lady on reception was also awesome and super helpful We will be back
Stayed 5 nights in Feb 2022

3/5 Okay

Travelled with family
Disliked: Amenities, property conditions & facilities
The views and location are fantastic. As we did not have a car it was very handy being so close to everything. The pools were sparkling and plenty of shady seating around the pools. The lady on the reception was lovely and helpful. However, a gentleman in reception was rude and unpleasant to deal with. The room was not clean, I had to wash all the towels when we arrived. The room smelled unpleasant too. Wifi was patchy. The room keys that operate the power were temperamental and as such when we called up at 8pm the night phone as we could not get our aircon working we was told just open the doors until the next day. Thankfully we managed to fix it ourselves. The spa had zero chemicals in and by day 4 the spa water looked too dirty to use (we own a spa so know this is what the chemicals are for to stop this happening). Definitely, our room needed a facelift, its our 3rd visit to Airlie but I would not book here again.
Stayed 4 nights in Jan 2022