Popular LocationCrystalbrook Superyacht Marina17 min walk
AirportPort Douglas, QLD (PTI-Port Douglas Heliport)4 min drive
Choose dates to view prices
About this area
Port Douglas
Located in Port Douglas, Mantra PortSea is near the beach. Crystalbrook Superyacht Marina and Sugar Wharf are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Macrossan Street and Port Village Shopping Centre. Wildlife Habitat and Hartley's Crocodile Adventures are not to be missed.
This smoke-free hotel features 3 outdoor pools, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a spa tub and an outdoor tennis court are on-site. Weekly housekeeping is available.
Mantra PortSea offers 135 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels.
In-room wireless Internet access is available for a surcharge. Additionally, rooms include a hairdryer and a ceiling fan. Housekeeping is provided on a weekly basis.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub and a fitness centre.
Awards and affiliations
This property has signed the UNESCO Sustainable Travel Pledge.
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: WiFi (AUD 18.00 per day)
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
24-hour return airport shuttle (surcharge)
Food and drink
Continental breakfast available for a fee daily 7:00 AM–9:30 AM: AUD 15.00 for adults and AUD 15.00 for children
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 40.00.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: AUD 200.00 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: AUD 15.00 for adults and AUD 15.00 for children (approximately)
Fee for in-room wireless Internet: AUD 18.00 per day (rates may vary)
Airport shuttle fee: AUD 44 per person (one-way)
Airport shuttle fee per child: AUD 22 (one-way)
Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Mantra Hotel PortSea
Mantra PortSea
PortSea Mantra
Mantra Portsea Port Douglas
Mantra Portsea Resort Port Douglas
Mantra PortSea Hotel
Mantra PortSea Hotel
Mantra PortSea Port Douglas
Mantra PortSea Hotel Port Douglas
Frequently asked questions
Yes, this property has 3 outdoor pools and a children's pool.
As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at on 22 Aug 2022 start from AU$250.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
Self-parking is free at this property.
Check-in is from 2:00 PM - anytime.
Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).
Yes, there's an airport shuttle. A fee of AUD 44 per person applies.
Situated near the beach, this eco-friendly hotel is within a 10-minute walk of Four Mile Beach and Macrossan Street. Crystalbrook Superyacht Marina and Port Village Shopping Centre are also within 1 mi (2 km).
Overall score and ratings
3.9
Good
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Good for families. Super basic rooms, literally not a shred of decor, blank walls, worn furnishings but perfect if you're traveling with kids. A flat no for couples or unaccompanied adults.
Stayed 1 night in Aug 2022
3/5 Okay
Laura
Travelled with family
3 Aug 2022
Liked: Cleanliness
Disliked: Staff & service
I'm not sure if it's to do with the difficulty in getting staff during covid but service is severely lacking. We asked several times over multiple days for a tea towel for our apartment and never received one. Mid stay when we handed our towels in the morning it was late afternoon when we received them and we needed to follow up with reception to locate some. We paid alot of money to stay here for next to no service.
The kids enjoyed the pool, but that was about it.
Stayed 5 nights in Jul 2022
4/5 Good
Darren
Travelled with group
31 July 2022
Liked: Cleanliness, staff & service
We stayed for 5 nights and were told our room wouldn’t be serviced at all during this time and were expected to use only 1 bath towel each, 1 bath mat and had to go and ask at reception for more toilet paper when required as were only provided with 2 rolls initially! Only one small bin supplied in the room which was not adequate for 5 night stay. If we were only staying for a weekend it would have been fine but not a long length stay with no room servicing. Overall the room was clean, staff were nice, and I liked that it was only walking distance to the beach!
Beautiful hotel, will definitely stay here again. Staff were a little bit slack at the pool bar almost ignoring you at times but nice when you got their attention
Room was quiet and comfortable, cleanliness was a bit average. Lack of housekeeping was the only negative. The reception staff were great, the pool was exactly what I was expecting, we even used the tennis court. Service at pool bar was a bit slow at times but could just float about whilst waiting. The parking was very convenient. Breakfast lacked hot food eg. eggs/bacon but was adequate. We had a toddler and the room/property was all very friendly for him.
We liked the grounds of the mantra. However our room was tiny and didn’t have a bathroom fan. We found our belongings stayed wet because we didn’t have anywhere to hang them and didn’t like that our room wasn’t cleaned at all during our stay. And the choices on the room service menu was terrible.
We had an amazing stay. Would highly recommend this place.
Only this I would say is they could be more thorough with cleaning the air con and walls around.