Mantra PortSea

Photo gallery for Mantra PortSea

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3 outdoor pools
3 outdoor pools
3 outdoor pools
Balcony

Overview of Mantra PortSea

UNESCO Sustainable Travel Pledge

Mantra PortSea

4.0 star property

3.9/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
76 Davidson Street, Port Douglas, QLD, 4877

Explore the area

  • Popular LocationFour Mile Beach5 min walk
  • Popular LocationMacrossan Street9 min walk
  • Popular LocationCrystalbrook Superyacht Marina17 min walk
  • AirportPort Douglas, QLD (PTI-Port Douglas Heliport)4 min drive

Choose dates to view prices

About this area

Port Douglas

Located in Port Douglas, Mantra PortSea is near the beach. Crystalbrook Superyacht Marina and Sugar Wharf are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Macrossan Street and Port Village Shopping Centre. Wildlife Habitat and Hartley's Crocodile Adventures are not to be missed.

What's nearby

  • Four Mile Beach - 5 min walk
  • Macrossan Street - 9 min walk
  • Crystalbrook Superyacht Marina - 17 min walk
  • Port Village Shopping Centre - 17 min walk
  • Magazine Island - 18 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 58 min drive

Restaurants

  • Zinc Port Douglas - 11 min walk
  • Betty's Bohemian Beach Cafe - 11 min walk
  • Hi Tide - 12 min walk
  • Finz Seafood Restaurant - 12 min walk
  • Cafe Ecco - 13 min walk

About this property

Mantra PortSea

4-star eco-friendly hotel near Four Mile Beach
This smoke-free hotel features 3 outdoor pools, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a spa tub and an outdoor tennis court are on-site. Weekly housekeeping is available.
Mantra PortSea offers 135 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels.

In-room wireless Internet access is available for a surcharge. Additionally, rooms include a hairdryer and a ceiling fan. Housekeeping is provided on a weekly basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub and a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 18.00 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:30 AM: AUD 15.00 for adults and AUD 15.00 for children
  • 1 swim-up bar, 1 poolside bar and 1 bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness centre
  • Outdoor tennis court
  • Hot tub
  • Tennis

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Fridge

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 0-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.00.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: AUD 15.00 for adults and AUD 15.00 for children (approximately)
  • Fee for in-room wireless Internet: AUD 18.00 per day (rates may vary)
  • Airport shuttle fee: AUD 44 per person (one-way)
  • Airport shuttle fee per child: AUD 22 (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mantra Hotel PortSea
Mantra PortSea
PortSea Mantra
Mantra Portsea Port Douglas
Mantra Portsea Resort Port Douglas
Mantra PortSea Hotel
Mantra PortSea Hotel
Mantra PortSea Port Douglas
Mantra PortSea Hotel Port Douglas

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 216 out of 701 reviews
5 - Excellent 31%
Rating 4 - Good. 305 out of 701 reviews
4 - Good 44%
Rating 3 - Okay. 112 out of 701 reviews
3 - Okay 16%
Rating 2 - Poor. 44 out of 701 reviews
2 - Poor 6%
Rating 1 - Terrible. 24 out of 701 reviews
1 - Terrible 3%

3.8/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

3.8/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good for families. Super basic rooms, literally not a shred of decor, blank walls, worn furnishings but perfect if you're traveling with kids. A flat no for couples or unaccompanied adults.
Stayed 1 night in Aug 2022

3/5 Okay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I'm not sure if it's to do with the difficulty in getting staff during covid but service is severely lacking. We asked several times over multiple days for a tea towel for our apartment and never received one. Mid stay when we handed our towels in the morning it was late afternoon when we received them and we needed to follow up with reception to locate some. We paid alot of money to stay here for next to no service. The kids enjoyed the pool, but that was about it.
Stayed 5 nights in Jul 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service
We stayed for 5 nights and were told our room wouldn’t be serviced at all during this time and were expected to use only 1 bath towel each, 1 bath mat and had to go and ask at reception for more toilet paper when required as were only provided with 2 rolls initially! Only one small bin supplied in the room which was not adequate for 5 night stay. If we were only staying for a weekend it would have been fine but not a long length stay with no room servicing. Overall the room was clean, staff were nice, and I liked that it was only walking distance to the beach!
Stayed 5 nights in Jul 2022

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 8 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, will definitely stay here again. Staff were a little bit slack at the pool bar almost ignoring you at times but nice when you got their attention
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Room was quiet and comfortable, cleanliness was a bit average. Lack of housekeeping was the only negative. The reception staff were great, the pool was exactly what I was expecting, we even used the tennis court. Service at pool bar was a bit slow at times but could just float about whilst waiting. The parking was very convenient. Breakfast lacked hot food eg. eggs/bacon but was adequate. We had a toddler and the room/property was all very friendly for him.
Stayed 5 nights in Apr 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked the grounds of the mantra. However our room was tiny and didn’t have a bathroom fan. We found our belongings stayed wet because we didn’t have anywhere to hang them and didn’t like that our room wasn’t cleaned at all during our stay. And the choices on the room service menu was terrible.
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. Would highly recommend this place. Only this I would say is they could be more thorough with cleaning the air con and walls around.
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and surroundings are perfect
Stayed 2 nights in Apr 2022

3/5 Okay

Stayed 3 nights in Apr 2022