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"Lovely hotel, friendly staff, especially in the evening in the restaurant and bar. Nice warm hotel room. Carpet could do with a makeover but lovely room . "

"Beautiful hotel, great service and wonderful food. Highly recommend! "

"Kim was very friendly and very helpful she was very good at her job and although the hotel was under renovation she made our stay very comfortable "

"only stayed for i night but enjoyed the close proximity to shops.hotel was excellent and will book again"

"Lovely hotel, cracking view of the river. Comfortable and clean Staff were really attentive and friendly and worked really hard to make us feel welcome. We would definitely return "

"Excellent condition, tidy rooms, strongly recommend "

"Bar staff were great, rooms were clean "

"Have no real complaints about this hotel, only thing, we were on the top floor and it took Hot Water about 5 or 6 minutes to come up, but otherwise staff and the hotel were very pleasant, staff especially"

"The experience of this hotel was excellent. The staff were attentive, and nothing was too much trouble for them. The room was good, clean, and a good size. I would definitely look to stay here again should I visit Bath. Breakfast was busy, but well managed by the staff and you could ask for no more."