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"Staff are wonderful, room is nice, everything."

"Late checkout, great pool and bar, and beautiful spa! Pang at the spa does an awesome job! 50 percent off treatments at certain times for Hyatt members. Also, a really nice and quiet room. I will be back when departing from BKK in 2 weeks . "

"As always my regular hotel to stay in when in Bangkok"

"Great staff !! I will definitely stay there again"

"Everything was fabulous! The location, food, amenities and all of the staff! We really enjoyed our stay!"

"The room was quite dated, reception staff were not very welcoming. Maid staff was very good though."

"Room was spacious, spotless with a great view of the city. There was a personalized welcome message on the TV when I entered. Luggage was delivered to my door. Every staff member in the hotel went above and beyond to make me feel at home during my stay, especially those working at the pool and fitness centre. 10/10 would recommend"

"Amenities, location, clean room, shuttle to the mall. Beautiful hotel "

"We stayed in a room closer to the lobby, which was very convenient for pool access and breakfast access. Also very close to the main road to walk around The pool was beautiful! The breakfast options were great. Expect to have the same things daily, with little change, but overall good food and pleasant atmosphere. Pool bar was nice, resort was very clean. I've seen people complain about construction- you can't even tell/notice! Was not a worry. The staff were very friendly and helpful. I've seen complaints from others and I'm really not sure what there is to complain about. I would highly recommend this resort to anyone traveling to Phuket. Very family friendly as well, about a 5 minite walk to the beach which is fairly crowded but I wouldn't expect anything else at a destination like this! "