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Hotel staff are very helpful and friendly. Great location. Room was very clean with a great view. Only negative was how expensive it was to have WIFI. Ridiculously overpriced for internet! But otherwise great hotel
Family of six stayed for seven days. Enjoyed the hotel and facilities. Elevator keys can be confusing when you have people staying on different floors.
Friendly & helpful concierge by the name of Michael. He was the best thing we experienced. Room was not clean thoroughly with hair & (beach) sand still on the floor. Bathroom design is causing the whole room to be wet after a shower. No toiletries were supplied on odd days --- got to bother the room ...
I had a beautiful apartment for 5 nights and it was on the 12th floor and had a full kitchen, family room, balcony, laundry, bedroom and bathroom. The location is about 1km from Cavill Street but it was directly next to a tram stop AND the bus stop that takes you to the theme parks. The rooms were ...
First room very noisy at rear. Seaview room much quieter.Room service food terrible,cold,soggy and delivered in a polystyrene container for a hotel of this standard very poor. Tv and remote needs upgrade and simplified too many channel numbers same channel.
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