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Guest reviews

4.7 out of 5 Exceptional
26 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationThe Star Gold Coast1 min walk
Popular LocationGold Coast Convention and Exhibition Centre6 min walk
Popular LocationThe Oasis8 min walk
AirportGold Coast, QLD (OOL-Coolangatta)19 min drive
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  • Penthouse Deluxe Media Suite

    Room amenities

    • Sleeps 4
    • 2 King Beds
    More detailsPenthouse Deluxe Media Suite
  • Penthouse Spa Suite

    Room amenities

    • Ocean view
    • Sleeps 4
    • 2 King Beds
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  • Stellar Suite

    5/5 guest room rating

    Room amenities

    • 78 sq m
    • Partial ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsStellar Suite
  • Penthouse Deluxe Billiard Suite

    Room amenities

    • 328 sq m
    • Ocean view
    • Sleeps 4
    • 2 King Beds
    More detailsPenthouse Deluxe Billiard Suite
  • Penthouse Suite

    Room amenities

    • Ocean view
    • Sleeps 4
    • 2 King Beds
    More detailsPenthouse Suite
4.7
Exceptional
5 - Excellent
19
4 - Good
5
3 - Okay
2
2 - Poor
0
1 - Terrible
0

4.7/5

Cleanliness

4.5/5

Staff & service

5.0/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful rooms. Dining is amazing.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The Stellar Suite is gorgeous and really large and full luxury
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxurious
The hotel is absolute luxury the lobby is beautiful. Staff are lovely are very attentive. Room was stunning and the views just superb. A varied menu for breakfast and in room menu good too. A few facilities were closed but it didnt make any difference to our stay
Stayed 1 night in Jul 2020

4/5 Good

Business traveller, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, room comfort
Great with some suggestions for improvement
A Great place for a night of celebration. Loved everything about the place. Especially some of the technology. Only thing was room service food a bit bland for a6 Star location, Bose system we couldn’t get to work. And stains on the stones. However still would stay again
Stayed 1 night in Jul 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2020

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