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"A disappointment in the quality of the hotel, its condition, and its services. The room was so cold when I arrived I thought I was outside, and needed to use a difficult-to-regulate space heater. There was "no cook tonight", so the restaurant was closed. "

"First night stay we slept well. On our returning stay we were awaken several times during the night by noise from other guests. Once the shower is used the rest of the bathroom is then soaking wet for the rest of the stay. Excellent location."

"The room was meticulously clean and the bed was very comfortable. I recommend this hotel for anyone having a layover at Heathrow Terminal 5. A very convenient place to commute to - either a H5H shuttle bus or one of the local busses (706 or 709… I don’t remember exactly) will take you from the terminal to the airport in less than 10 mins. "

"Nothing special but easy to get to the airport. "

"My room was very spacious ,Clean and comfortable. All the staff were very friendly and helpful. There were not any shops near by as far as I’m aware Didn’t use the gym so cannot speak on."

"everything was good"

"Excellent hotel in a great location. Rooms are modern and clean and the top floor bar/restaurant is fantastic with incredible views."

"Very safe "

"Great Hotel."