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"Our experience was great. The location was close to shopping and tour pick-ups and the staff were very friendly and helpful. The onsite parking was easy to use. "

"Excellent staff. Loves the welcome cookie. "

"I booked for 4 nights for my daughter and granddaughter. A friend picked them up and dropped them back later in the evening. Came back that night and it was freezing. They put the heater on but barely worked. No carpet on floorboards, and only one blanket for the bed. It was so cold they rugged up as much as possible but took my daughter until 12 midnight to get her daughter to sleep. Went to reception the next morning and the male was so rude, he told me he was not allowed to put carpet on the floor or a rug or another heater due to Heritage listing. He thought one blanket was enough. No sympathy only said he can put my daughter and granddaughter in another smaller room.She explained that she could not stay there another night and would like a refund but would not even give 5 cents. Summer might be find if hot but Hobart can be cold even in Summer and rains a lot. Not a place I, myself, daughter and granddaughter would recommend. When he was informed a review would be written, he remarked ah ah but, but no refund. We are seeking full refund. Moved to Ibis Hotel to get a warm room and respect. My granddaughter is only 8 years of age. Not a nice experience. "

"Very nice staff, Amin checked us in and was very helpful and kind - kids friendly services and amenities. Showers and bedding impeccable and everything is spotless ! Thank you for an incredible stay"

"Great stay"

"Breakfasts were great. Staff were very friendly. Rooms were clean and quiet. Had a great stay"

"Our stay with our friends was enjoyable, great location. Clean room, the only thing we both agreed on was the bathrooms need a remodel. Otherwise, great place to stay! "

"Nice place to stay. Great location. "

"Overall a good stay in a great location. Staff and front desk were friendly and attentive throughout. The restaurant was satisfactory, although it was disappointing that coffee was charged as an extra. Valet parking was also significantly overpriced, particularly given the somewhat inadequate parking arrangements."