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"Off-street parking right outside the room, basic room but clean and comfortable, hot water took a long time to come through but then hot enough, good location near food outlets, light continental breakfast however cereals should be in sealed containers."

"I always enjoy staying at this property. The team is friendly, and the whole place has such a calm, relaxing feel. The rooms are well maintained, the mattress is incredibly comfortable, and the air conditioner works beautifully — such a relief after a long day. There’s also a laundry available (located in a separate area at the property), which is really handy, and the kitchen is well equipped with everything you need for cooking. The bathroom is clean and modern too. Overall, it’s a comfortable, welcoming place to stay and always a great experience."

"Hotel is old but rooms are clean and quiet with new split system aircons and the usual appliances. You will get a good night's sleep here if you don't want any noise disturbing you. Location very convenient being in the Mackay CBD. Staff allowed us to use the reception freezer to keep an ice pack cold for my daughter's medication. Thank you!"

"Need more toilet paper "

"Always stay here for business - great hotel, good amenities "

"Yes"

"Clean and comfortable and well situated if you need anything from sops "

"Room was clean, bed was good, pool looked good, location to city and board walk excellent, value for money. good shower, a handyman to fix cupboard hinges ect. would be good. "

"Always just right. Comfortable clean & welcoming. "