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Reviews

4.5 / 5Excellent
243 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Airport
    Mackay, QLD (MKY)
    3 min drive
  • Popular Location
    Harrup Park
    5 min drive
  • Popular Location
    Mackay Leisure Centre
    6 min drive
  • Popular Location
    Mackay Regional Botanic Gardens
    9 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Standard Room

    Room Amenities

    • Partial sea view
    • Sleeps 2
    More details
  • Standard Room

    Room Amenities

    • Partial ocean view
    • Sleeps 2
    More details
  • Superior Room

    Room Amenities

    • Partial sea view
    • Sleeps 2
    More details
  • Superior Room

    Room Amenities

    • Sleeps 2
    More details

About this area

South Mackay

Located in South Mackay, ibis Mackay is in an area with great airport proximity. The area's natural beauty can be seen at Harrup Park and Pioneer Valley, while Mackay Enertainment and Convention Centre and Artspace Mackay are cultural highlights. Mackay Leisure Centre and Bluewater Lagoon are also worth visiting.

Popular Location

What's nearby

  • Harrup Park - 5 min drive
  • Mackay Leisure Centre - 6 min drive
  • Mackay Enertainment and Convention Centre - 7 min drive
  • Jubilee Park - 7 min drive
  • Mackay Regional Botanic Gardens - 9 min drive

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 3 min drive

Restaurants

  • Where to eat
  • TurBARlence – Al fresco dining pub offering Modern European cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Kids' menu available.

About this property

ibis Mackay

4-star hotel with restaurant and fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/café, a snack bar/deli and a 24-hour business centre are on-site. All 152 rooms provide free WiFi and free wired Internet, LED TVs with cable channels, and conveniences such as fridges and coffee makers. 24-hour room service, premium bedding and hairdryers are among the other amenities available to guests.
Ibis Mackay offers 152 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 11-25 for adults and AUD 11-25 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre

Family friendly

Dry-cleaning service
Laundry facilities
Fridge
Snack bar/deli

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English

Business services

24-hour business centre
1 meeting room

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Premium bedding

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

TV channels
LED TV
pay films

Food and drink

Coffee/tea maker
Fridge

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 10 AM

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 11 and AUD 25 for adults, and AUD 11 and AUD 25 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • ibis Mackay Hotel
  • ibis Mackay
4.5

Excellent

5 - Excellent
131
4 - Good
99
3 - Okay
8
2 - Mediocre
4
1 - Poor
1
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.6
Property condition

2/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The bed was uncomfortable, way too soft and couldn't sleep in it.

Stayed 1 night in Jan. 2020

3/5

    The small shower and the mould in the shower screen , over priced for what you get

    Stayed 1 night in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It was very good but the reading lights didnt work and the silicone around the shower floor was mouldy

    Stayed 1 night in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Extremely convenient for a 6am flight, everything we needed in the room and dinner at Restaurant was nice.

    Stayed 1 night in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Clean, spacious, convenient. The room was tidy and clean with a good iron (important for business). Very conveniently located.

    Stayed 1 night in Nov. 2019

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