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"Our stay at Shibu Hotel was a memorable highlight of our trip. The staff were extremely helpful and provided us with boots and umbrellas after we told them we wanted to venture out into the rain to view the monkey park. Our dining experiences were equally as pleasant with the staff greeting us and explaining the menus to us in detail. The area around the hotel was quiet and peaceful as well. On top of that all, the private bath offered was the last relaxing piece of the puzzle we needed. Thank you to all the staff members present!"

"Clean room"

"Beautiful hotel , the best breakfast. Customer service not very helpful. "

"We had a great stay with Chisun Grand. Very clean rooms, comfortable beds and the bathroom was also very clean, with fresh toels for both days. Staff also were very friendly and helpful. We are glad we stayed at Chisun Grand "

"Good location connected to the train station and mall. Excellent breakfast."

"ご飯がとてもおいしかったです"

"The property is very well maintained and the staff were very helpful."

"I enjoyed my stay here. Hotel is right opposite Nagano station, and very close to the shopping and dining district. The room was very clean and the staff was very friendly. No microwave available to heat your food, but there is a 7/11 close by for that. Bed was comfortable and a nice sized TV mounted at the base to watch shows. I would definitely stay here again if I ever return to Nagano."

"Friendly staff and everything was easy for us. Shuttle service to & from station was excellent as well as to the monkey park."