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"The car cannot stop right in front of the hotel and "

"Great food and staff"

"Excellent value. Nothing too fancy, but for the price we paid we were very happy with our stay."

"The private onsen in our room was highlight of our stay. Staff was the best, everyone were helpful and efficient. There is a free shuttle to the snow monkey park. "

"Clean room, great service and connected to the train station is a plus!"

"The snow monkeys were within walking distance. The rooms were large, and the views were beautiful. Communication with staff is complicated."

"The staff was very friendly. However, the hotel has come into age . Wallpaper was falling off throughout the building, clean sleeping sheets were provided, but the interior was dirty"

"The thoughtful staff, excellent kaiseiki dinner made our stay a fabulous one. The property is well kept & we experienced warm, Japanese hospitality - from lunch recommendations, snowball toys, to free flow drinks at the lobby and room. We loved Shibu Onsen town & Shibu hotel made it all the more special. The Onsen was great especially during winter. "

"Beautiful resort in the mountains right next to the ski slopes"