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"It’s a clean hotel 10 min walk from Shinjuku station. But rooms are quite cramped. The hallway is not wide enough to open a large (30 in) suitcase. It’s ok for a short business trip and just a small (26 in) suitcase, but probably too small if you are staying longer and do lots of shopping (I.e it won’t work if you are a couple traveling with two large suitcases per person)"

"The hotel is a great location. Bus from airport stops only 1 block from hotel. Beware the shower area includes a Japanese style. Have to work out the shower in the bathtub. Only bbc news English Channel. There is a Macas and a English pub nearby for cheap eats."

"Being right across the street from Shinagawa Station is the best part about this hotel’s location. Hotel staff were professional but were not the kind to give you the warm fuzzies. Hotel and rooms themselves were somewhat outdated, but clean. Would stay here again in a pinch, but not necessarily first choice."

"The hotel is in a great location if you’re interested in a bit of night life. But for everything else I would skip it. The rooms are very small, not very clean and feel quite dated. The elevators get filled up during check out and could take 30mins before you can escape (no stairs). Unless you really NEED to stay here, don’t."

"Clean room. Breakfast buffet 9/10. Perfect location nearby the train station."

"It’s a small but very clean and nice room. The only “complaint” I’d have is the lack of AC (you have to open the window). Other than that, the staff was very friendly and it’s a nice hotel. "

"The room was clean and the staff were friendly. Centrally located and convenient."

"The staff are amazing in terms of being helpful. "

"The staff were excellent, the check in process was smooth and quick. The hotel itself was the nicest hotel our entire trip. It was our honeymoon so the staff decided to write us a nice letter congratulating us and well wishes. Overall the hotel is super nice, the 7/11 on the basement level was a huge plus. Would recommend anyone ! 11/10 stars "