Sant'Elena Hotels, Venice

"Clean room , Staff very friendly and attentive . Great place to feel welcomed in Venice"

"Great location close to the Boat transportation, and you can get there driving! Very new and clean hotel! "

"Breakfast was good. Staff is pleasant and helpful. Location was excellent but room was noisy due to restaurants and people around. Most importantly, the whole hotel requires renovation -1) old and dirty carpet, 2)stale air and poor ventilation, 3) room aircon was not functional, 4)bathroom plumbing is poor (does not flush properly even though it flushes), 5) the hotel room was above restaurents so I get abundant free cooked fish aroma every night. The deal breaker was the aircon. The room was stuffy because the air vent was blowing humid stale air. I tried opening the room window and found mosquitoes in the room in addition to the restaurent food smell.I complained to the staff about the aircon and was told they would send someone to look at it but that did not happen and neither was it fixed. Toilet seat was not aligned with toilet bowl and bathroom fllor tile was cracked and not fixed."

"hotel was perfect for our 1 night stay to explore Venice. the room was nice and clean, breakfast had lots of choice including a waffle station which we took full advantage of! Venice is only a 10 min walk to get into the heart of it and explore. all in all was a perfect base for the night for what we needed and would defo recommend. its also the penultimate stop on the water bus stops (blue line) so you get to almost get a full tour around Venice too (about 80-90mins from airport) "

"Staff were all fabulous the only thing that let this place down was the worn out decor,we stayed there a few times in the past 7 years but this time it was really noticeable peeling faded wall paper very worn chipped furniture, bath that you had to stand in the toilet to get in !!!! Bath didn’t work no plugs in sink or bath . Bedding changed every day and housekeeping was very good "

"Centrally located hotel. Great breakfast, nice staff, perfect room"

"The staff are nice and helpful. There are several good Italian restaurants nearby. It’s convenient to take the water bus to everywhere."

"No air conditioning "

"The room was two double beds for a family of 2 adults and 2 teenage girls. It was massive and worked really well for what we needed for a city break. The breakfast was minimal, but had all the usual continental offering with some hot elements too. The hotel had a great bar area, the whole place was really clean and the staff were very efficient. The best element for us visiting Venice was that it was right across the road from the train station which had multiple options for getting into the centre of Venice. A fantastic option for a trip around north east Italy."