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"Friendly personnel, Nice breakfast, good location"

"The staff very helpful"

"Nice inside, great staff, except manager was rude. Good breakfast and rooms."

"The hotel is located at the prime spot, great place to do shopping and good restaurants around. "

"Very good breakfast "

"We absolutely loved this boutique hotel. The staff was amazing!!!"

"Great location, lovely staff, good breakfast! "

"Great place to stay in Santiago. Also has a great restaurant."

"Property was closed. "

"Excellent stay , clean room , friendly stuff "

"Great location. The property was very nice. It was a walkable distance from so many cool places. The room was very spacious. Staff were very friendly and helpful."

"First and foremost the staff are very welcoming and most helpful. They are at the heart of the hotels wonderful ambiance. The property has a prime location next to a beautiful park and a lively neighborhood full with great restaurants. It’s within walking distance to museums, plaza de armas, the presidential palace among others. We highly recommend this hotel. "

"The hotel is sharing a building with other services, and the common area need refurbishing. The mattress is bad and bent, needs replacement. Same for pillows that are not soft, basically below the standard of 4 stars hotel. There was a kind of fan outside that was too loud during the night. The room is bad sound insulated. The customer service was very good and friendly."

"Helpful staff"