La Parva Hotels, Lo Barnechea

"Very happy, nice and clean, excelente staff! "

"Clean room. Nice staff Good breakfast buffet"

"Spectacular view of the city and Andes mountains! Very safe location. That’s very important when you’re a tourist in Santiago de Chile!"

"I paid extra for a "sea view" room and was given a room with a tiny partial view. Turns out the hotel does not have sea view rooms at all, because they are not ocean front - there is a building in-between. They are working to fix the advertising to reflect reality, as I was told. Our room also had a large hair ball in the bathroom at check in and the mirror had large rust stains on them. When the front desk was notified, they said they would fix the mirror and the cleaning for us while we went to diner. However, after dinner the hairball was still in the bathroom and the mirrors were not fixed/changed/cleaned. The next day the manager contacted me and apologized. Offered a 15% discount and free breakfast during our stay. Upon check out, the 15% discount was only applied to 1 night and the extra night we had to extend due to family reasons was offered at an even higher rate than originally offered. Overall, the quality level of the rooms is mediocre with very noise rooms. You can hear doors slamming and you can hear people going thru the trash bins outside to collect bottles. "

"Clean room, friendly staff, great location...Pretty much everything "

"Clean room"

"Room, view, friendly staff and quality facilities made it a great stay. "

"Very good location and delicious breakfast."

"Barely acceptable. Definitely does not meet the criteria for a star hotel"