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"Staff were excellent room housekeeping was lacking attention to detail with restocking and vacuuming. Room sofa was sagging"

"Excellent recent stay at the Mercure. It is a short walk from so many places I wanted to see. It is clean, friendly and accomodating, with large rooms, great amenities and everything you need. "

"Parking was easy, staff friendly and location was great. We will definitely stay again soon."

"Booked 2 bedroom but surprised they don't even provide microwave but they do have same in 1 bedroom. Stayed few night but was unable to connect my device to TV for entertainment. Even TV was hard to negotiate with there hotel software. They do provide bottle for water but when asked ask house keeping for refill she went in the bathroom and refilled from tap and put the bottle in fridge. I won't trust the hygiene of the water. "

"Customer service was great, Close to all amenities and right next to the beach."

"Property was okay, a little tired. Expected three beds. One turned out to be a fold out sofa bed which was awful. Not mentioned anywhere on the Wotif site. Those at check-in couldn't care less."

"Clean room. Excellent food and service downstairs. Parking lot small so had to park up the road but overall quite pleasant "

"It is a 4 star hotel, very convenient and central location, the staff is nice, but the facilities and rooms need updates."

"Room was clean, spacious and comfortable. "