2/10 Terrible
Stacey L
29 Sept 2025
Disliked: Cleanliness, property conditions & facilities, communication
When I arrived at 4:30, the code I was given did not work. I called the local property manager several times and finally decided to go eat dinner while waiting for an email from the owner or a call from the PM. Got a call with another code. Went back to house after dinner and while trying the 2nd code, I was getting eaten by mosquitoes trying to get through to the PM. Finally, got a text with another code and got in. We were sitting in the car because of the mosquitoes. We bring everything inside, sit down and notice a german cockroach crawling from behind the blinds on a window. And then another, we get up to kill them, then another and another and another. I found some spray and started spraying them, all around the house, on the walls, floors and ceilings. And then I notice there are 10's of roaches coming in around the door. We didn't know what to do and kept killing them, at least 60 when we got through to VRBO. I sent photos but the videos would not load. There were hundreds of cockroaches in the house when we left and just as many outside the front door and the front window. We left stunned and in disbelief. The PM said the bugs were bad this year. The owner said they spray. I cannot tell you how awful of an experience this was. In our next two places, we kept thinking we were seeing cockroaches on the floor. Thankfully, we were not.
Stacey L
Stayed 3 nights in Sep 2025