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"Guest services were so kind! Clean stay with great amenities "

"It was a little noisy but other than that it was super. Amazing staffs amazing services amazing view "

"Beautiful hotel right in the centre of everything, ideal location. We were upgraded to a huge suite. The room was exceptionally clean and spacious with great facilities. Staff were very helpful also. The rooftop bar was small but beautiful.the buffet breakfast was lovely, again, staff were friendly and helpful. Just be mindful that it is on a busy street in a historic building so the noise levels from outside are high, I’m a light sleeper but slept fine with earplugs. We will definitely stay again. "

"The hotel was great, there was a leak under the sink, they sent someone to fix it quickly. The building was beautiful and well maintained. Breakfast was great and you can access the coffee machine all daylong. The staff were friendly and helpful throughout our stay. The location was very convenient, whether using public transportation or exploring on foot. Very close to the Duomo. Overall, I would highly recommend this hotel to anyone visiting Florence!!"

"Clean and great location. "

"Clean, safe and good location. 0.3 miles from train station which was important to us for this trip. Safe was friendly and held our luggage and delivered to our room because we arrived early. It is a bit noisy at the moment due to construction."

"Todo el staff fueron súper amables y profesionales desde el check in hasta el check out! El desayuno delicioso y muy completo, la ubicación perfecta. El estado de las habitaciones impecables, la relación calidad-precio es inmejorable! El poder guardar las maletas para aprovechar el día es una gran ventaja. Los chicos de la recepción tuvieron un lindo detalle por nuestra luna de miel. Volvería 10 veces más y por muchas más noches, solo que la próxima vez reservaría una habitación un poco más grande. 20 de 10!!!! GRACIAS "

"Staff is very kind."

"so in love with this hotel, after walking all day long, to come home to such a genuinely cute environment felt great. "