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Hotel Santa Maria Novella

4.0 star property
Guests escape to the rooftop terrace for relaxation or visit the spa for rejuvenation while experiencing attentive service from a friendly staff

Choose dates to view prices

Hotel Santa Maria Novella in central Florence offers a peaceful retreat with a rooftop terrace and coffee shop. Enjoy a breakfast buffet, book a spa massage, or relax by the lobby fireplace. Visitors praise the helpful staff and excellent property condition.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$296
includes taxes & fees
20 Aug - 21 Aug

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Room, City View

A hotel room with a large bed, a desk, a chair, and a red armchair. There are curtains on the windows and a vase with flowers on the desk.

Superior Room, City View

8.8 out of 10
Excellent
(15 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a chair, a nightstand with a lamp, and a framed picture on the wall.

Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 54 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a bed, a round table with tea service, a chair, and a desk with a lamp and flowers.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, City View

Premium bedding, minibar, in-room safe, desk

Suite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

A bedroom with a four-poster bed, a desk with a chair, a small table with a vase of flowers, and a sofa.

Superior Triple Room

10.0 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Triple Room, City View

A bedroom with a four-poster bed, a desk with a chair, a small table with a vase of flowers, and a sofa.

Superior Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

A room with a four-poster bed, a television on a stand, a red wardrobe, and a door leading to another room.

Family Condo, 3 Bedrooms, City View, Annex Building

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 103 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A bedroom with a canopy bed, a desk with a lamp, and a chair.

Superior Double Room

9.4 out of 10
Exceptional
(52 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About the area

Located in Historic Centre of Florence, a neighbourhood in Florence, Hotel Santa Maria Novella is in a shopping district and near a train station. Basilica of Santa Maria Novella and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi. Guests appreciate the hotel's central location. Visit our Florence travel guide
Map
Piazza Santa Maria Novella 1, Florence, FI, 50123

What's nearby

  • A historic building with a large central dome and arched windows, surrounded by a well-maintained square with a grassy area and flower beds.
    Piazza di Santa Maria Novella
    1 min walk - 0.0 km
  • A historic building with striped arches and a tall bell tower.
    Basilica of Santa Maria Novella
    2 min walk - 0.2 km
  • A street with historic buildings, including a MaxMara store and a Fendi store.
    Via de' Tornabuoni
    2 min walk - 0.2 km
  • A historic building with intricate architectural details and a prominent tower.
    Cathedral of Santa Maria del Fiore
    6 min walk - 0.6 km
  • A detailed view of a cathedral's facade with intricate carvings and statues.
    Piazza del Duomo
    8 min walk - 0.7 km

Getting around

  • Unità Tram Stop
    2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    5 min walk
  • Peretola Airport (FLR)
    25 min drive

Restaurants

  • Osteria Belle Donne
    2 min walk
  • Ristorante Buca Mario
    2 min walk
  • The Fiddler's Elbow - Irish Pub
    1 min walk
  • Osteria e Vinaino Cicalone
    1 min walk
  • Cafe dei Fossi
    2 min walk

About this property

Hotel Santa Maria Novella

  • Upscale boutique hotel in a shopping district
  • A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Hotel Santa Maria Novella provides a free breakfast buffet, a rooftop terrace and a coffee shop/cafe. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Self-parking (surcharge), express check-out and express check-in
    • Multilingual staff, tour/ticket information and a reception hall
    • A TV in reception, free newspapers and a 24-hour front desk
    • Guest reviews speak highly of the breakfast, helpful staff and first-rate property condition
  • Room features
  • All 71 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra amenities include:
    • Designer toiletries, bidets and hairdryers
    • LCD TVs with satellite channels
    • LED light bulbs, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 48 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The on-site car park is open from 7 AM-11:30 PM.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: EUR 48 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number IT048017A16HEG2O5Z

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Santa Maria Novella pet-friendly?

Yes, cats and dogs are allowed at this property.

How much does it cost to stay at Hotel Santa Maria Novella?

As of 3 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Novella on 20 Aug 2026 start from AU$296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Santa Maria Novella?

Self-parking is available for EUR 48 per day.

What time is check-in at Hotel Santa Maria Novella?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Santa Maria Novella?

Checkout is at noon.

Where is Hotel Santa Maria Novella located?

Located in Historic Centre of Florence, this boutique hotel is steps away from Via de' Tornabuoni, Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 10 minutes. Unità Tram Stop and Valfonda - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santa Maria Novella Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 839 out of 1004 reviews
Rating 8 - Good. 113 out of 1004 reviews
Rating 6 - Okay. 33 out of 1004 reviews
Rating 4 - Poor. 10 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

YUSONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Shonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was central to everything, hotel staff was very helpful and kind. Rooms were very clean and comfortable. Breakfast was great!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Nagwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very spacious and clean. Close to many attraction. Breakfast buffet was good. Would recommend!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in central Florence within walking distance to all sites. Friendly, helpful staff. Hotel is spotless.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was always clean. The staff always willing to help with any doubts about the city or restaurants. We really enjoyed the hotel. The Napoleon room was very special for me, it is part of the bar. The hotel is close to many attractions and the train station is about 8 minutes walk away.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal roof top terrace and excellent location with access to the train and all the most sought after sights
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and many amenities for the price. The breakfast was great and all the staff were friendly and helpful.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Ofelia

Liked: Cleanliness, staff & service, amenities
The hotel was clean and beds were comfortable we got an upgrade for a bigger room, hotel staff was very helpful, the hotel is on a very central location everything you need is just aro the corner. Breakfast was excellent!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, they gave us a complimentary upgrade to a beautiful honeymoon suite with our own terrace that overlooked the square with incredible views of the city. The bar staff was so kind and very fun to spend time in after our city outing. Highly recommend for anyone that one that wants to be in the city and be close to amazing experiences that Florence has to offer!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the rooftop view of the plaza especially during sunset. They accommodated us from when we arrived to calling us a taxi when we left for the train station. They held our luggage when we were walking around before our departure for the train. Excellent service and great breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Darlene T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location!, staff is above and beyond
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice sleep. Bed and pillows were comfy. Breakfast had a pretty good selection. Floors and rooms were very confusing. There were steps all over the place and hard to navigate to your room. Otherwise it was okay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room overlooking the square, beautiful breakfast, very welcoming reception staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Brian

Liked: Staff & service, amenities, property conditions & facilities
The room was cool and very quiet, especially for its location. Shower was excellent. Bed was very comfortable. Thank you.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

MISTY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel. Fantastic staff, wonderful room, beautiful hotel, delicious breakfast, great location between the train station and everything else you want to see.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous 3 nights in this hotel. The staff were amazingly warm and helpful, nothing was too much to ask. This hotel is a real gem in Florence, we will be back.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

lenward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the heart of it all. Great staff with excellent service.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was amazing. The property is located in a wonderful area, easy to get everywhere. The hotel.staff are very friendly and so kind. They took great carenof us.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent! Especially the staff! Some noise in the piazza at night on weekends. Otherwise excellent!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a special treat staying there. It was very luxurious. The location was great and stsff was wonderful. The only problem was that the only name we found on the outside of the hotel was on a floor mat. We initially had a problem finding it. Breakfast was great and they also had a very nice rooftop balcony that was nice to enjoy the evening.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely and helpful, location was great and view was wonderful.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Staff was superb! Breakfast wonderful! Room immaculate!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast room is so pretty, and the breakfast is truly excellent. The staff were friendly and professional and welcomed our little dogs. It was quiet even though it is right in the center of everything. The bed was very comfortable and all the linens were of excellent quality, i would definitely stay here again,
Stayed 2 nights in Mar 2026