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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.7 out of 5 Exceptional
986 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Air conditioning
Spa
Gym
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationBasilica of Santa Maria Novella3 min walk
Popular LocationMedici Chapels4 min walk
Popular LocationStrozzi Palace4 min walk
AirportFlorence (FLR-Peretola)24 min drive

Choose dates to view prices

  • Superior Double Room

    4.8/5 guest room rating

    Room amenities

    • 19 sq m
    • Sleeps 2
    More detailsSuperior Double Room
  • Superior Room, View

    4.9/5 guest room rating

    Room amenities

    • 19 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room, View
  • Single Room

    4.5/5 guest room rating

    Room amenities

    • 13 sq m
    • Sleeps 1
    More detailsSingle Room
  • Family Room

    5/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 5
    More detailsFamily Room
  • Junior Suite

    4.8/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 3
    More detailsJunior Suite
  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room
  • Suite, City View

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 2
    More detailsSuite, City View
  • Junior Suite (3 people)

    4.6/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 3
    More detailsJunior Suite (3 people)
  • Suite (3 people)

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    More detailsSuite (3 people)
  • Superior Triple Room

    4.7/5 guest room rating

    Room amenities

    • 19 sq m
    • Sleeps 4
    More detailsSuperior Triple Room
  • Superior Triple Room, City View

    5/5 guest room rating

    Room amenities

    • 21 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Triple Room, City View

About this area

Florence

Located in Florence's Santa Maria Novella neighbourhood, Hotel Santa Maria Novella is in the city centre and near a train station. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Piazza della Signoria and Ponte Vecchio. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi. Our guests love the hotel's location for the sightseeing.
View map
Popular Location

What's nearby

  • Via de' Tornabuoni - 2 min walk
  • Basilica of Santa Maria Novella - 3 min walk
  • Medici Chapels - 4 min walk
  • Strozzi Palace - 4 min walk
  • Salvatore Ferragamo Museum - 5 min walk

Getting around

  • Florence-Cascine Station - 4 min drive
  • Florence Santa Maria Novella Station - 6 min walk
  • AirportFlorence (FLR-Peretola) - 24 min drive

Restaurants

  • Osteria Pastella - 3 min walk
  • "Il Latini" Restaurant - 3 min walk
  • Ciro & sons - 3 min walk
  • Osteria dei Centopoveri - 4 min walk
  • Osteria di Giovanni - 4 min walk

About this property

Hotel Santa Maria Novella

Romantic Florence hotel in Santa Maria Novella, walk to Cathedral of Santa Maria del Fiore
Along with a health club, this smoke-free hotel has a bar/lounge and a coffee shop/café. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a rooftop terrace and self parking. All 71 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Guests will also find minibars, room service (during limited hours) and premium bedding.
Hotel Santa Maria Novella offers 71 forms of accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 35 per night

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Italian

Business services

  • 1 meeting room
  • Conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

Can I cancel my reservation for free at Hotel Santa Maria Novella and receive a full refund?
Yes, Hotel Santa Maria Novella offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Santa Maria Novella cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Santa Maria Novella pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Santa Maria Novella?
Self-parking is available for EUR 35 per night.
What time is check-in at Hotel Santa Maria Novella?
Check-in is from 2 PM to midnight.
What time is check-out at Hotel Santa Maria Novella?
Checkout is at noon.
Where is Hotel Santa Maria Novella located?
Located in Santa Maria Novella, this romantic hotel is steps away from Via de' Tornabuoni and Basilica of Santa Maria Novella. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 10 minutes. Florence Santa Maria Novella Station is 6 minutes by foot and Stazione Porta al Prado, Florence, Italy is 16 minutes.
4.7
Exceptional
986 reviews
5 - Excellent
747
4 - Good
190
3 - Okay
37
2 - Poor
6
1 - Terrible
6

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
OK for one night
A nice room but the bed and pillows were very uncomfortable for us. I realize this is subjective, but the pillows offered no support or cushion at all.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an old charm but it’s clean and well maintained. The view from the window is amazing as it is overlooking the Santa Maria Novella church. They even have a welcome champagne brought to our room which is unexpected. Overall, it was a great place and experience for us.
Stayed 2 nights in Nov 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved the quiet elegance of this hotel. It was extremely beautiful, clean and classy, for lack of a better word. Every single member of the staff was friendly and always had a smile on their face. The location could not be better and was a good launching point for all the activities that I wanted to do in Florence. I hope to be lucky enough to come back to Florence and if so, I am definitely staying at this wonderful, old historic hotel.
Stayed 4 nights in Feb 2020

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