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"Cypress Lakes resort is brilliantly located. The room we were in was just a little dated and tired (especially the bathroom) but still fine and comfortable. Having two single beds put together for the bed was also just a little unexpected. But the one thing which brought the rating down to 4 rather than 5 was that when we put the airconditioner on we started sneezing. On checking the filter within the unit is was completely opaque with dust - so it hadn't been cleaned in a LONG time - potentially years. We mentioned this to front desk who said they were in the process of getting them cleaned - but for it to have been left this long between cleans was really not acceptable - it's an immediate health problem once the filter is left uncleaned for this long. So, overall really good, but this was a significant dropped ball on cleanliness."

"Central location, spacious room, very quiet, nice venue for food and drink"

"The garden view and fireplace were both lovely. Overall, the room was clean, but the carpet was a big turn off and in desperate need of replacement. Whomever was working the front desk was not friendly. We had to say hello to her first and before we could even get complete sentences out she jumped to “didn’t you get the text?!” It was not a pleasant start at all. We had been out enjoying our day and hadn’t taken the time to check our SMS/email. She could’ve had way better customer service about it."

"Amazing property with beautifully manicured gardens. Helpful staff, great amenities and one of the best buffet breakfasts out there. Can't wait to come back!"

"All good"

"Well presented property, great location and helpful staff."

"Very welcome. Friendly excellent service very clean modern appartement. Super bed"

"Great stay at lane retreat. Amazing view of vineyard and mountain range with kangaroo sightings. Room was new and clean and well equipped. Highly recommended. "

"We really enjoyed our stay, spacious clean and comfy room, great location in the heart of Pokolbin and a great price, very walkable to many winieries. My only criticism, we stayed for 3 nights, no one told us rooms were only seviced on request, this should be communicated at checkin or a note in the room."