Search Capsule Hotels in Playa del Carmen

"Staff were all helpful and kind! The facilities were well kept and clean. One of the best trips yet."

"Everything was great. Great hotel to stay in "

"Service, food and amenities were excellent."

"An amazing stay! I would highly recommend this hotel if you are thinking about visiting Riviera Maya. Staff are super friendly and helpful, they can’t do enough for you and want you to be happy. Comfortable beds and spacious rooms, plenty of towels and mini bar stocked daily. The grounds of this are super special with a host of wildlife living on the premises. This makes for a truly unique experience, you never know what you will see next. Food is good, a wide selection of restaurants and buffets. This was our third time at this resort and we will surely be back!"

"Rooms were spotless. The staff were all amazing. The food was *chef's kiss*. I will be most definitely returning for a longer stay."

"Room was clean staff was amazing and everything was readily available at any time! Food throughout the entire resort was excellent "

"Everything was wonderful and the staff was so great if you’d like to hang out and enjoy a hotel this is a place to be"

"very good"

"Fantastic stay! The beach was beautiful and well maintained, food was delicious, rooms are ample and super clean. We had previously stayed at Royal Haciendas in 2023 and did not have a great experience - we thought we would give this place another try and have nothing but great things to say about our stay in 2026. Once of our guests experienced an injury while at the resort and I can not highly recommend the Dr. on site enough - he is very thorough and genuinley cares about his patients. Hotel management went above and beyond during our stay. Also - would like to give recognition to a few staff members who made our stay extra special. Our kids loved the kids club and Danna, Diana, Kitzia, and Geo made their week. Alejandro at Kinoko restaurant provided great service all week long as well!"